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Reviews of Joys Inn Innisfail, AB 2 stars

4512 42nd Avenue, T4G 1P6 Innisfail, Canada

#1 of 2 hotels in Innisfail

Guests' Choice

Review score

Based on 140 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 September 2025

    9.0
    Enjoyed it, will use it again.
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The bed was very comfy. My husband slept 2 hours longer than normal.

    Stayed in September 2025

  • Reviewed: 18 August 2025

    8.0
    We WILL return as the Inn staff and pricing and location is excellent! Great value.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights

    we were on the ground floor-first night we had a quiet upstairs neighbor, the second night they were a bit noisy, the last night there they had 'visitors' and were dragging chairs and whatever other furniture they could move around the room and the STOMPING /heavy walking across the floor CONSTANTLY was a nightmare. We complained to the front desk and it did quiet down a bit but they weren't going to go 'completely quiet'. We didn't get much sleep on our 3rd night. This is NOT the fault of Joy's Inn, it's on the backs of the entitled clowns who were upstairs and didn't care if anyone else slept that night or not. Disrespectful people like this should be blacklisted as you might lose more return guests than they can make up for. The staff were horrified to hear of our experience. We had a 9 hour drive on Sunday and some sleep on Sat night would have been 'nice'.

    wonderful staff, great price, great parking, comfortable beds, clean room except for the occasional bug that must have come in from outside

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    I liked having the sink be in the common area of the room separate from the bathroom. This arrangement makes it more convenient when there are 2 or more travelers (although in this case I was traveling solo).

    Stayed in July 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    There was no breakfast

    Stayed in August 2025

  • Reviewed: 8 July 2025

    7.0
    Good overall stay. Exceptional staff, went well above. Very helpful and accommodating.
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Smell….the carpets in the halls smell of pets. Replace/remove carpet would tremendously improve the hotels appeal.

    Big clean room. Great housekeeping!!!! Exceptional staff!!

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had a second floor room with my dogs...not very convenient.

    The room was spacious and quiet despite being close to the highway.

    Stayed in June 2025

  • Reviewed: 20 May 2025

    8.0
    Great
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noisy Saturday evening, May 17th, sounds like someone was moving next door, moving even after 10pm.

    Cleanliness, location, pricing!

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    It was very quiet and restful. I would recommend it; if I travel to Innisfail again, will come back
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights

    Would have been great to know about laundry availability and use of main kitchen availability sooner, e.g. ice cream that could be bought. These are good features and because I'm from far away (Ontario) would have helped to feel more at home.

    Liked the cats! Also the availability of snack machine and laundry. It was very nice in the front desk room where there was good natural light and a pleasant decor. The staff were all very friendly and helpful. Nice and close to the hospital so could visit my Aunt every day.

    Stayed in April 2025

  • Reviewed: 18 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn't stay long enough to notice anything.

    No unnecessary extras, room was very spacious and clean.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    8.0
    Other than the check out issue, it was a pleasant stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    When we checked in, we requested a late check out for 1pm and the girl who checked us in said that was no problem. The next day we got a phone call saying we had to be out by 12:30pm at the latest.

    I was pleasantly surprised with how comfortable and clean this room was, being a budget friendly price!

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Comfortable and affordable
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older building but clean and renovated rooms

    Clean, convenient, renovated

    Stayed in January 2025

  • Reviewed: 29 December 2024

    8.0
    Enjoyed our stay and the town. Will stay there again
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing, I was very impressed for the price.

    Clean, condition of room, pet friendly. Big parking stalls. Staff was sure helpful.

    Stayed in December 2024

  • Reviewed: 10 October 2024

    8.0
    Will stay here again
    • Business trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and quite place to stay

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cost and the fact that my dog was treated às part of my family.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    9.0
    Clean and spacious
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Firmer beds but no big deal for a night or 2.

    Very clean and spacious rooms. Young guy at the check in was very nice and pleasant.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    It was a very nice stay.
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    East to find, clean and comfortable. Loved the laminate flooring.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Easily accessible

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Easy to find

    Nice and quiet - good location

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Great room for the price!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I feel like this is a really old motel and it has been smoked in over the years. The room smelt of older cigarettes but not awful or overwhelming. This was a non smoking room, and we are non smokers so I think we smelt it more. But over all a very nice room for a motel. Was pleasantly surprised.

    The staff was so friendly when I arrived checking was a breeze. Room was clean and recently looked like it had renovations such as newer paint. I really like the laminate flooring.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Servicable and clean if you need to be in the area
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lumpiest hard small pillows. Thin walls. Noisy AC but worked well. The Bed. It was not very comfortable and too small for two people. Brought an inflatable bed and our own pillows, linens and towels. (our last stay a year ago was uncomfortable, neither of us slept so brought our own things to make it more comfortable.

    Location for an activity at Dickson point Clean. I like the laminate floors vs carpets. They’re a little worn but clean. Bathrooms very clean. Replaced towels the day after arrival on a two day stay. My husband appreciated not having to reuse a damp towel.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    It was good as usual
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Convince

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    A good nights rest!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Faint smoke smell in room by outside door.

    Easy access with outside door to room

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Meets basic needs and good location.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pet friendly is fine, but I did not like the fact that 4 large cats occupy the lobby. One even sat on the counter between me and the registration agent. He was offended when I objected to having a giant cat in my face.

    The facility is clean and looks fresh. They offer many services such as snacks, access to a full kitchen with meal items for purchase, a workout room and a guest laundry that has newer, clean machines. The rooms are basic, but very clean.

    Stayed in May 2024

Showing 1 – 25

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