Reviews of Quality Inn & Suites 3 stars
11710 - 102nd Street, T8V 7S7 Grande Prairie, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFront desk staff was awesome especially Ms. Jackie at the frontdesk. She’s superb! She made it sure we are all ok and comfortable. You rock Ms. Jackie🥰 Breakfast was perfectly served and clean. Sooo good👌👌 We had a good night rest!
All good
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soo… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBreakfast was ok. Nothing special, my kids loved the waffles.
The bathroom is too small for a family
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soo… Show more
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewLocation and easy to find
The room was not clean. Stains on the walls, desk and lamp, sheets had stains and hair on them. Bed was not comfortable.
Dear Sharilyn, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.
Dear Sharilyn, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations. Your satisfaction is important … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewRoom was spacious, staff were pleasant, beds were comfortable.
Few breakfast options when need vegetarian, halal or gluten-free. Sheets and covers seem to be polyester so were hot and uncomfortable.
Dear Elizabeth, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your comments about breakfast and sheets will be shared with our department heads. Your loyalty is important to us. Please visit us again soon!
Dear Elizabeth, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewBuffet breakfast was well stocked, pool and hot tub were clean and enjoyed almost every day of our stay.
Stairwell was dirty Bed didn’t get made because was daughter’s pj’s were on it. Coffee pods and creamers weren’t restocked daily.
Dear Louise, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations for the cleanliness. We will pass this on to our housekeeping manager to investigate further. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.
Dear Louise, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations for the cleanliness. We will pass … Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewLike the customer service
My bed had bugs and bite my back and my body back part was never been like that bed must be used with pets or bugs in beds and too Must dust on top of fridge and appliances
Dear Sid, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.
Dear Sid, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations. Your satisfaction is important to u… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewBooked a 2 queen room, was given a room with 3 double beds and a kitchenette. Had to go and get the right room. Clerk was hard to understand and was not friendly. Also there were some weird smells
Just friendlier, more trained stsff
Dear Trevor, thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
Dear Trevor, thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal o… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewCleanliness,friendly staff
Dear Shiela, thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Dear Shiela, thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again so… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewHuge rooms, very clean, good location
It was a little expensive.
Dear Amber, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General Manager
Dear Amber, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loya… Show more
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewRooms are nice enough.
Very expensive for the value. They do have a good breakfast selection, but their 6-10 breakfast hours is a total rip off. We came down late (about 5-10 minutes before 10) I get that this late in the morning there might not be much food selection left. We were traveling for sports and one of our kids took sick so we ended up sleeping late. However, it was not the customers that had cleaned it out. It wasn’t even 10 yet and the staff had already cleaned away everything, including coffee. What was worse, some staff came in and filled to-go containers with food. When my husband went to get an egg, there was nothing left. The staff lady told him ‘sorry, there is nothing left’, and took off with her container full that she had just filled. Very disappointing when you pay almost $200/night to stay in GP.
Dear Edith, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations in breakfast service. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future. Kind Regards,
Dear Edith, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for failing to exceed your expectations in breakfast service. Your satisfac… Show more
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewLiked the fact we had two queen beds and a queen pull out sofa for 3 adults with plenty of space to move around the room. Included coffee maker, fridge and microwave. Real food at breakfast. Fantastic on-site amenities.
No fault of the property but snow clearing in the city of Grande Prairie is pitiful at best, beware if driving in the winter the side roads accessing the hotel are treacherous.
Dear Pickleen, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your loyalty is important to us. Please visit us again soon!
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewI booked the hotel as it served to a smoker … I am smoker and room was great … the location was great for using the taxi service … staff and facilities were great … happy to help me … highly recommended it … price was great
Dear Brian, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your loyalty is important to us. Please visit us again soon! Regards, General Manager
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in September 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified review