Reviews of Quality Hotel Fallsview Cascade 3 stars

Room size was great, with private balcony. Walking distance from Falls and good restaurants. Free Parking was a great bonus.

Some of the towels did not feel as clean as I would have hoped, but we got quick replacements.

The hotel is in a fantastic location, just a short walk to the waterfalls and main attractions. Parking was free and easy, and there was complimentary ice available. Our room had a balcony with a direct view of the falls, where we could see both the edge of the waterfall and the nightly fireworks—an incredible experience. Breakfast was simple but very enjoyable: scrambled eggs, three types of bread, muffins, granola bars, coffee, tea, fruit, and a waffle station where we could make our own fresh waffles with jam and butter. The lady managing breakfast was wonderful—always smiling, very kind, and quick to replace items. The staff overall were excellent. Check-in took less than two minutes, check-out less than one, and the front desk team were always present and efficient. The pool was clean, warm, and relaxing.

The breakfast didn’t include honey

I'm still waiting for my security deposit to be refunded.

Breakfast was great. Service was good

Breakfast

Location

Absolutely disgusting entrance was filthy garbage cans overflowing with wet dirty towels major issue not 1 towel or washcloth in the room coffee maker didn't work tv issues burnt out light bulbs we will never return as a result of this experience over priced will not refer anyone

Only location

We stayed at the hotel on August 24th and 25th.We came there from Prince Edward Island.I looked at the room of the hotel in photos that are published and I read the review. However when I arrived at the hotel , it made me too disappointed and I realised that the photos were fake. The room was not in the main building and many spiders and webs covered our door. There is an odour in the room. We stayed there for 4 people.Our kids made a joke and they told me, mother this room had a Halloween concept. The other guests who stay in the hotel, have low quality . We wanted to change our room, they didn't help us. We just beared the hotel. Breakfast, facility, the cleaning of room all of the stuff was awful . Nobody should wastes money. You just rather stay at this hotel instead of a tent.

Great location right across from the casino

Front desk staff we're extremely friendly understanding and helpful both days

Location was perfect. Next to Skylon tower, easy walk to the Falls. Nice restaurants adjacent. Could see the fireworks from our room which faced the Falls. Free parking

Bathroom sink hard to turn on. Need a strong arm to pull the handle. We managed ok. Breakfast could have started earlier. 8am is late for us early risers.

Cheap price. Free parking.

Dirty bed (with lots of hair on the sheets from the previous guest). Air conditioner was dripping water. The hallway lights was shining through the window all night long (the drapes won't cover the whole window).

Breakfast was great.Location was a bit far to walk with small children

Air conditioner was very noisy

Blanket have yellow stain . They need to repair the room . And the mattress is old as hell . Not confortable And you hear people talking outside

To me, the best part was the breakfast buffet. The hotel was close to the casino and restaurants And falls, I hate to give a bad review as I am sure it is not easy to run something so old and make it nice.

The room was so outdated, the room was so old-looking inside, I wish I had taken pictures yuck. So dirty, I spilled a little water on the floor and wiped it up, The cloth was black with one swipe, the AC worked but did not cool the room at all, cooler outside after being on for 10 hours. The room had a 30 year old hanging light near the window for what I don't no, I could smell something burning it was the light bulbs up against the curtains, turned it off as I have no idea why it was there in the first place, then the hot tub, went in was not hot but ok when I got in, you see black grim not a bit I mean yuck alway around it, like grease from people, it has not been wiped I bet for a long time, pool looked ok. Breakfast was the best part and not bad for what it was. I was not the only person I talked to was not happy with how clean it was. It is too bad it could be so much better, the bathroom was dirty as well with dust on most things so you know it has never been touched.

Location is good and nearer to attractions.

Less menu on breakfast. Limited onsite parking.

staff was very accommodating and friendly

Dated room, dated furniture

Breakfast

Hot tub very dirty clothes of dirt, floater line broke in the main pool

Staff were okay.

Room was below average. Old furnitures and outdated appliances. Is advertized as a hotel, but actually a motel. Breakfast was dissapointing, with very limited food items. Location is okay but not that great.