Reviews of Premier Residence - Fort McMurray 3 stars

They didn’t offer the continental breakfast to the extended stay people

Quiet.

Horrible check in, no staff at residence, no answers when you call, stood outside my room twice waiting for security from another hotel to let me in my room as keys didn’t work. Totally of 26 mins waiting for Security to let me in… check in is at another building- unmarked as it’s under construction… staff was a young kid that was in over his head, didn’t know the address and couldn’t direct me where he even was located when I showed up at the actual residence. Train your staff properly, let guests know where to check in- also let them know there is construction. Unprofessional and very disappointing.

It was a spacious unit! Also felt safe with the locked front door. The unit was also pretty cool temperature wise, which made it comfortable for sleep. The location is also very convenient for walking for food/entertainment... especially if you plan to drink.

The unit was tidy, but didnt seem clean. There was questionable stuff on the window and toilet cover, and I found crumbs on the countertops.

Good location

The couch they had in the suite needs to be steam cleaned as there was some sort of white residue on the seating area. I had to throw a blanket on it to cover it up.

Was more like a condo/apartment than your regular hotel room

There was no ice machine in our building and very poor instructions about where the front desk is as it was in another building. the other building wasn't even on the same street so we only knew to go there by word of mouth from others that were staying there at the same time.

The layout of the apartment was nice , also was nice to have underground parking

The place had not been cleaned prior to checking in, not vacuumed, bread crumbs on the kitchen counter, and the coffee table . Hair in bathroom sink . Called down and after multiple callbacks to me they did compensate me a little bit for my first night stay , and Said they would send housekeeping in the morning to clean again . After my day out and about , came back to the residence only to find that they still did not run a vacuum through the place . Also , me not needing the microwave the first day , I didn't think to look on there , but late in the second day I went to use it and of course there was splattered food all over the inside of it . I will not stay here again

Great location. Quiet and wasn’t busy. Just noise from traffic because close to the highway. Definitly a home away from home. Had everything we needed. And under ground parking a plus

No front desk Staff

No swimming pool

It is spacious and clean

Bathroom didn’t have locks and no curtains in bedroom