Staff service was excellent. We had a very nice room on a high floor, therefore had access to the Gold Executive lounge. Our room was very spacious.

Stayed in September 2025

Front desk should offer water and have it available for travellers

Great location and friendly staff. The bellhop were especially helpful

Stayed in September 2025

Can't think of anything worth mentioning. We enjoyed our stay.

We had a wonderful stay. We look forward to going back. Staff were great! Made our day extra special. We were allowed early check in. The hotel is an experience to see and stay.

Stayed in August 2025

All was Good

During a business trip, I stayed at the Fairmont Palliser in Calgary for one night and was very happy with the overall experience. The staff at the Palliser are fantastic. The concierge was extremely helpful when I asked him to print off my plane ticket for my trip back to Europe the next day. The room service was excellent, too. The bed was also very comfortable.

Stayed in August 2025

Check in was slow

Staff - concierge was excellent.

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

Location and atmosphere

Stayed in July 2025

Nothing

Location, staff, and facilities.

Stayed in July 2025

The hotel had a lot of wedding functions that night and it was noisy in our room. However, at midnight, the noise stopped which was good. Not exactly romantic.

Stayed in June 2025

Only drawback is that the hotel is next to the railway track so beware train noise.

Superb hotel. Staff were extremely helpful and polite, and went over and above to ensure our stay was comfortable. Location is central, near the Calgary Tower. The building architecture in the lobby is stunning.

Stayed in June 2025

Menu in restaurant is restrictive, especially when staying more than a night or two.

Staff were superb. Location is perfect. Rooms very clean and comfortable.

Stayed in June 2025

Way better than hotel le germain

Stayed in June 2025

The experience was excellent.

This hotel is exceptional. It justifies the description “ premier address in Calgary “. I met a member of staff when I was walking in from the car park , the adjacent Calgary Tower Parkade , she was not so kind with her question- “ can I help you look for something ? “, this question could have been phrased better- May I assist you ? could have been way better. This slip notwithstanding, a remarkable place overall in my book.

Stayed in June 2025

All pretty good really .

Good location lovely old style decor

Stayed in May 2025

The one and only thing was that the noise from the loud cars revving their engines late at night was disruptive and affected our sleep. While we understand this isn't the hotel's fault at all, it was an annoying issue that affected our overall experience.

The staff was exceptional—friendly and welcoming throughout our stay. The beds were incredibly comfortable, and the room was maintained. We really enjoyed our stay! Additionally, the lobby featured wonderful live music, and the food was absolutely delicious. A special thanks to the cleaning team for their warm greetings and for sharing in our excitement during the Comic Expo with our costumes.

Stayed in April 2025

Pillows are too soft

Stayed in April 2025

My daughter and I had a lovely stay at this historic hotel. The accommodations and staff were wonderful.

Stayed in April 2025

5 Star Grand Experience - everyone was very professional and friendly

Stayed in April 2025

Location. Nice staff. Convenient parking. Clean. Fairmont Gold lounge.

Stayed in April 2025

Lovey room and spa was fantastic!

Stayed in January 2025

No complaints

A high end property located close to downtown events we were attending.

Stayed in February 2025

This was a quick staycation as my mum and sister live in Calgary and The Palliser was always somewhere we would go for special occasions. The staff were super friendly and the room was fantastic, along with the lovely amenities and good thing that there is a website where you can buy them after your stay! We had afternoon tea before checking in and this was a lovely end of the year treat.

Stayed in December 2024

The table next to my bed had not been wiped clean so there was a sticky ring of residue on the table from the previous guest. Likely an oversight in a rush to get the room ready. The overnight staff were not as friendly as the experience with the morning and day staff.

The Fairmont Palliser is an incredible piece of Calgarian history. I love that this antique building still exists and that people still go here to celebrate their beautiful gatherings, large or small. The morning and day staff during my stay were excellent. Upon arrival, the baggage handlers and bellmen were just wonderful. The front staff were friendly and helpful. The chandeliers were exquisite and the Christmas decorations were pretty. The floors in the main entry are beautiful. The pool and hot tub were very clean, and the water was crystal clear. The temperatures were exactly as I had expected. The main pool was refreshingly warm/cool, with warm water jetting in, and the hot tub was hot at 40°. The women's change room was beautiful with vanities to re-do your make up and hair after you swim. I loved the pictures in the hallways of the mezanine level with stories about previous visitors to the hotel. The beds were so comfortable. I would love to see one or two of the rooms turned into a gallery/museum and have them dressed as per what guests of old time may have looked like or been like, and have special tickets (affordable-or with a meal) and times to tour certain areas that tell the tale of the hotel and patrons both famous or regular civilian. It would be great to restore some of the old ways of how they did things in the hotel such as the telephone operator room (just a demo dosplay) just simply to see how the old hotel once was and the complicated yet simplistic way the hotel was run. Maybe have a dress up day of the week or month where staff dress as they did in the 1920's, 30's, 60's and jump to 2000's and then decorate updated rooms for those guests looking for more current amenities. It would be interesting to maybe have different wings of the building representing eras as the building itself housed so many patrons in the different eras. This building is so charming. I just love it!

Stayed in December 2024

Absolutely nothing.

Beautiful Hotel, facilities, rooms and being able to use the Gold Lounge was perfect. The Spa and Massage were great.

Stayed in September 2024