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Reviews of Holiday Inn Hotel & Suites Osoyoos by IHG 3 stars

7906 Main Street, V0H 1V0 Osoyoos, Canada

#20 of 25 hotels in Osoyoos

Guests' Choice

Review score

Based on 256 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 2 September 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Oven are not working it’s hard to make dinner

    I like the breakfast and location was so good

    Stayed in September 2025

  • Reviewed: 26 August 2025

    8.0
    It was a fantastic stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Quite old. Glad it had a renovation

    Private Beach, super close to restaurants which was walking distance. Room was so spacious.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The walls were thin and staff not very helpful

    Balcony and location

    Stayed in July 2025

  • Reviewed: 13 August 2025

    8.0
    Great room with awesome balcony with a view of Lake Osoyoos!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 7 nights
    • Submitted via mobile

    It could use a facelift, especially the bathroom. The water pressure was not great. Also the wifi wasn’t good at times.

    We loved the layout of the room. It was great for making breakfast or lunch in your room. There is a fridge and microwave in the room. The view from the balcony was amazing. We sat there most nights and watched the sun set. It was also a decent sized balcony that can fit 4 people.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Beautiful lake view and tasty breakfast, but the room comfort could be improved
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 1 night

    The air conditioning was quite loud, the pillows were a bit too soft for our preference, and we noticed a small insect on the bedsheet. Also, the sink being outside the bathroom was slightly inconvenient. We understand that the hotel has been around for some time, and certain limitations might be due to its original design.

    Location is great. We really enjoyed the beautiful lake view and the breakfast was good.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    6.0
    Staff tried
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 2 nights
    • Submitted via mobile

    The deck door was broken and maintenance tried to fix lock but unsuccessful Should have had a discount

    Location

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Convenient

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    Really enjoyed our time there and staff was great but not over the top.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds and Lake View
    • Stayed 3 nights
    • Submitted via mobile

    A little expensive for what we got

    Great location and right on the beach.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    A nice option!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 1 night
    • Submitted via mobile

    Room needed some TLC… some obvious roof leaking, the ceiling would have benefitted from some refreshed attention. As would the balcony.

    Location on the beach - fabulous!! We had top floor - fabulous! Surprisingly quiet

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Great value
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to ask for replacement coffee and cups once house keeping was complete. With that said, room was clean.

    Great location and nice views from either side of property

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not good. Missing many options, and bad presentation of the food. Ex: No butter, only margarine; most white bread, but offered inside the supermarket package ; Yogurt looked like a milk; fruits not well presented and the list is long. On top of that a warm and badly ventilated room in a sunny and hot morning. Surprised that Holiday In offered a poor breakfast, having such a great facility.

    The apartment is very comfortable. Location and views of the lake very nice. Good underground parking. Staff very friendly.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Good hotel with amazing views
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was very unstable. First day the breakfast was a nightmare and took 2 hours to get it even when there was not many people in the dining room

    Location and lake facing rooms.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Terrific lake views and a large recently renovated room.
    • Leisure trip
    • Couple
    • 1 King Standard Marina View
    • Stayed 2 nights

    The room was large and recently renovated but some of the furniture was mismatched or missing altogether.

    The property is surrounded on three sides by Osoyoos lake which allows for most rooms to have good to excellent views. It seems to have been recently renovated.

    Stayed in May 2025

  • Reviewed: 15 April 2025

    7.0
    We had a pleasant stay and the staff were helpful.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The restaurant was too expensive for what it was and the hotel could use some updates.

    The location and the view. Central location with a great view of the water.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    7.0
    Needed a place to crash for the night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was closed for breakfast so we couldn’t eat there

    Stayed in April 2025

  • Reviewed: 23 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More electric car charging stations.

    Stayed in March 2025

  • Reviewed: 23 November 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No restaurant on Monday and there’s limited equipment in the gym

    Perfect lake view

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    Pleasant and enjoyable stay to meet up with friends. Breakfast in Dining Room was excellent.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Check in was friendly and informative on facilities available. Secure underground parking. Breakfast included in our price was enjoyable with seating overlooking the lake in Dining room. Our breakfast menu had great choices, and our server was very pleasant and attentive.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    7.0
    It was disappointing.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had 33 hours of travel in 72 hours. We were checking in late but were looking forward to a nice room, a steak dinner and cocktails. On arrival the Restaurant is closed for dinner Monday and Tuesday. We go out for dinner. We come back, for an in room cocktail. Ice machine is out of order. We go to the desk and ask for a different Ice machine. There are none. But nigh clerk offers to get us a bucket. He does we return to 4th floor. Get plastic cups...🤨...for drinks. Open ice bucket...lid is mouldy... We go out to buy ice. We celebrate our shortest driving day yet with a few drinks. Fire Alarm goes off at 8:35am. I mention all of this as we check out. Nothing can be done to credit me 50%. Because I booked through Booking.com

    The Hot tub was great after days of driving. The view from the room was very nice, but we saw it for about 6 minutes.

    Stayed in October 2024

  • Reviewed: 7 September 2024

    8.0
    Excellent location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool maintenance required.

    Excellent location on beach and short walking distance to town.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Standard Marina View
    • Stayed 1 night
    • Submitted via mobile

    Not enoigh parking Restaurant closed Not the friendliest staff

    Location

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    It was really nice.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 3 nights
    • Submitted via mobile

    Small bathroom, lighting was not great and no towel tack to hang hand towel.

    The view was beautiful. We liked that it had a balcony and it was on the top floor. Beds were comfortable. It was roomy. Staff were very friendly and accommodating.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    It was fine, but not up to the service level I have experienced at other Holiday Inns.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony and View
    • Stayed 3 nights

    My husband was not treated politely by a front desk staff member when he asked about places to eat. More beach chairs are needed, as many were reserved by towels.

    We had a room with a balcony and view of the lake.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very dated, needs new appliances. No plates, cups and cutlery in rooms. For 3 night stay we should have had at least 1 housekeeping service ( more clean towels, coffee and cups)

    Location and beach.

    Stayed in August 2024

Showing 1 – 25

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