The bathroom, linens (bathroom towels) and beds (including comforters), and room curtains clearly hadn't been cleaned well in a very long time. The shower had a bunch of hair. My bedding had weird stains and smelled bad. It was gross. There was also a ton of black mold in the AC, rendering it unusable despite the heat. The room smelled of cigarette smoke, which didn't help. The ceiling tiles were stained by water damage throughout, making it look quite dingy. If it had been clean, the room would have been significantly more pleasant to stay in, as it was well located, the staff was kind, and the room was spacious. But the dirtiness ruined our stay.

The location was great.

Stayed in August 2025

So outdated. Cleanseness not good

The owners were very nice and helpful

Stayed in August 2025

My husband and I stayed at Motel Le Charentais during a biking trip. It was the only choice available in the area, so I called ahead and clearly asked for a clean, smoke-free room, especially after reading some negative reviews. While the motel is old and could benefit from better upkeep and more professional management, our room was acceptable for the price. The staff was genuinely kind and accommodating—they even offered us a complimentary beer and provided a coffee machine for our room. Overall, despite its limitations, it served its purpose and we left satisfied with our stay.

Stayed in July 2025

Bed bugs!!! And the room wasn’t heated (it was in March) upon arrival and the heating plates weren’t enough to heat the entire room and toilet for the night. This motel was definitely not suited to be opened in winter. Missing too much insulation. You can also hear tenants talking in adjacent rooms. Outdated furnitures.

Location, friendly staff, large room, wooden wall, high ceiling and wide windows make the room feel cozy.

Stayed in March 2025

Room was damp and cold at arrival, many wet ceiling tiles, slightly moldy smell, hole in bathroom door, some bugs in the room.

Near the water, staff working hard on cleaning the grounds

Stayed in April 2025

Rundown and needs a good cleaning. Not family friendly.

nice location by the water

Stayed in August 2024

not clean. I found 2 spiders and a cockroach hanging out in the tub the first day . The ceiling and walls were covered with cobwebs. Pretty sure the bedsheets were last changed ages before my check in.

All appliances were so old but they were working fine.

Stayed in August 2024

The missing towels that the staff never gave us abd the faint smell of smoke in the non-smoking room

The room was very big with high ceiling and clean...All I needed for one night stay and close to the golf course I was playing early.

Stayed in June 2024

Could be cleaner.

Good location and value for money.

Stayed in August 2023

the linens where thin and toilet paper. had to ask

the view. was very nice

Stayed in May 2023

Cleanliness and mosquitoes a lot.

The lady on the reception. Well mannered and there us a lot

Stayed in July 2022

The owners were very friendly and ready to help with your needs l

Stayed in July 2025

Disgusting beyond , dead bugs everywhere inside the room , floors were flithy , owners were aggressive and tried to blame us for damage to the parking lot after having cars flying around it all night as well as police !

Absolutely nothing ! Filthy not at all what’s represented in the pictures!

Stayed in July 2025

Unsafe. Had to leave.

Stayed in June 2025

Wifi was difficult for me in my room but could have been a problem with my own phone.

Beautiful park like setting. Spacious room, comfortable bed and lots of counter space in the bathroom.

Stayed in May 2025

Some difficulty verifying my reservasian as phone answering machine was full.

Great place with beautiful surroundings. Owner was out cutting the lawn and very lovely friendly.chats. Super place for my dog with a park like setting. Lots of hot water, spacious bathroom and cozy room.Just the way I like it.

Stayed in May 2025

The room smelled bad was dirty and moist in room air conditioner wasn't working

Price was ok

Stayed in August 2024

Cleanliness

The motel is in a very very very poor state. The bed was not clean, the sheets were not changed, they had hair and stains. Everything seemed to fall apart. There was dust. I was shocked with the level of hygiene and wanted to leave but it was too late that day to drive in the night.

Stayed in July 2024

Everything.

NOTHING - Filthy, wires exposed, cracked floors, bad odour, stains, unreasonable pricing for quality of installation and no professionalism. We paid went to the room and left.

Stayed in August 2024

It was old, dirty, and poorly equipped. At first, I was offered a room but the sink and the toilet didn’t work - staff asked if that would be a problem?! I had to insist before I was offered another room - this one with half the lightbulbs missing, no towels, and no soap; it hadn’t been cleaned in weeks.

Nothing.

Stayed in August 2024

All of the above, plus we selled smoke from other rooms. There seemed like drug deals going around the building. People running around here and there through the night. We had to leave at 330 a.m. because we couldnt sleep there. Too hot and dirty and a shady atmosphere. This was the worst way to complete our vacation. We would like a full refund of our money as soon as possible as we were royally ripped off. Thank you. You should stop advertising this place. It is false advertising.

Nothing. The booking was shady! The advertisement totally wrong and misleading! The host very ghoulish. The room dirty, the bedsheets had crumbs and dirt between the sheets. No coffee/ tea/ glasses/ condiments. The tv did not work. A dog was barking mistreated and left tied up outside a neighbouring room. The shampoo bottle had been used. Continued below

Stayed in August 2024

Thé stairs lack a handrail, making them a safety hazard. The window screens were torn or missing, thus mosquitoes were plentiful. A noisy air conditioner in just one bedroom. The fridge was filthy, and I mean really filthy! No glasses, cups, or cutlery. Awful lighting. No curtains in bedrooms. This property should not be listed by Booking.com.

The location

Stayed in July 2024

It was a fine example of rustic accomodation. I enjoyed being close to the St. Lawrence

Stayed in July 2024

there was nothing to like about the physical building!

Worst place we have ever stayed. There were no towels, soap or toilet tissue in the room when we arrived , the floor had not been cleaned and the screens were broke or missing. There were no smoke detectors.

Stayed in July 2024