Reviews of Monastère des Augustines 3 stars
77, rue des Remparts, G1R 0C3 Quebec City, Canada
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery stylishly redone. While maintaining the sober vibe of the monastery still quality bedding & sheets. Wonderful to sleep. Absolute haven of peace smack in the middle of the old town Lovely concept of silent breakfast (and good breakfast)
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery historic and spiritual feel to the space. Bed mattress the most comfortable I have slept on. Tour of the museum there very interesting. Really handy for the centre of wonderful Quebec. Nice inclusive breakfast with a refreshingly quiet dining protocol.
Small point but if you are above a certain height you have to beware of the low beam of the doorway. This can be a problem when using the shared bathroom facilities at night if you forget to duck (as I did!).
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
Staff, service, communication, training and management indifference to customer needs. Nice monastery not so nice hotel.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewExceptionally clean. The silent breakfast was mind opening! Loved wondering around the historic museum. The entire place was a living history museum! Staff very helpful!
None
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewHistorical aspect of accommodation
Rooms were a little basic
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI enjoyed the traditional “authentic” room for a modern and upscale monastic vibe. The location is fantastic, and I appreciated the in/out privileges with the paid parking. This place has a wellness theme that really comes through to make it a unique experience. The staff was friendly and welcoming.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast Incredible good.
Nothing
Dear Umana, Thank you so much for your kind words! We're thrilled to hear that our team made a great impression and that you enjoyed the breakfast. It is something we take pride in, so knowing it hit the mark means a lot. We hope the rest of your stay was just as satisfying, and we would be delighted to welcome you back anytime. Regards, Josiane Front desk team leader
Dear Umana, Thank you so much for your kind words! We're thrilled to hear that our team made a great impression and that you enjoyed the breakfast. It is something we take pride in, so knowing it hit the mark means a lot. We hope the… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe museum within the hotel was a pleasant surprise. The grounds are peaceful and special.
Dear Jeff, Thank you so much for your kind words. We're delighted that the museum offered a pleasant surprise, it’s one of the hidden gems we love sharing with our guests. And knowing that you found peace and something special in the grounds truly means a lot to us. We hope your entire stay was just as memorable, and we'd be thrilled to welcome you back anytime. Warm regards, Josiane Front desk team leader
Dear Jeff, Thank you so much for your kind words. We're delighted that the museum offered a pleasant surprise, it’s one of the hidden gems we love sharing with our guests. And knowing that you found peace and something special in the… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery clean rooms and facilities. The breakfast was delicious and the meals were healthy with a wide range of options. We also liked the museum and the philosophy of the place, as well as the lovely gift shop by the reception.
It’s a bit expensive but I guess they need to keep it that way to preserve its quiet, clean and mindful profile.
Bonjour Karem Sanae, Thank you for sharing your thoughtful feedback. We’re delighted that you enjoyed the cleanliness of our rooms, the variety and quality of the meals, the museum, and the philosophy of the Monastery. We’re also glad you liked our gift shop. We understand that the rates may seem high, but they help us maintain the serene, clean, and mindful atmosphere that is central to the experience we offer. We hope to have the pleasure of welcoming you back for another memorable stay. L'équipe de la réception
Bonjour Karem Sanae, Thank you for sharing your thoughtful feedback. We’re delighted that you enjoyed the cleanliness of our rooms, the variety and quality of the meals, the museum, and the philosophy of the Monastery. We’re also glad you… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe great environment for breakfast, clean shared bathroom, and hotel tour.
Bonjour Jo Mei, Thank you for sharing your feedback. We’re glad you enjoyed the peaceful environment for breakfast, the cleanliness of our shared bathrooms, and the hotel tour. Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable visit. L'équipe de la réception
Bonjour Jo Mei, Thank you for sharing your feedback. We’re glad you enjoyed the peaceful environment for breakfast, the cleanliness of our shared bathrooms, and the hotel tour. Your kind words mean a lot to us, and we hope to welcome you … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery cool place in the old town. I loved the museum!
There are too many rules, I didn‘t feel very welcome: „Don‘t open the window! Don’t talk loudly! Don’t play any music! We don’t clean your room! But: Please leave a tip and be generous.“ I would have prefered „A warm welcome!“
Bonjour Christine, Thank you for sharing your impressions. We are glad you enjoyed the Monastère and the museum. We appreciate your feedback regarding the guidelines you noticed during your stay. These are not strict rules but suggestions we encourage to preserve the calm atmosphere, the historic building, and our shared values. Housekeeping can attend to your room if requested, but we do not provide daily cleaning in order to support environmental commitment. We are sorry if this was not clear and hope that, despite this, you felt our team’s intention was to offer a warm and welcoming experience. Your feedback helps us improve every guest's experience. We hope to welcome you back in the near future for a warmer stay. L'équipe du Monastère des Augustines
Bonjour Christine, Thank you for sharing your impressions. We are glad you enjoyed the Monastère and the museum. We appreciate your feedback regarding the guidelines you noticed during your stay. These are not strict rules but suggestions… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewnice environment, good food, quiet room, yoga classes, art and museum exhibits. tables outside. nice bed.
take a bus or taxi, its a walk up a hill with luggage
Bonjour Laura, Thank you for your kind words. We are delighted that you enjoyed the peaceful atmosphere, comfortable room, delicious food, and our yoga classes and museum exhibits. We also appreciate your note about the hill, it’s true that the Monastery is situated on a slope, and taking a bus or taxi can make arrival easier, especially with luggage. We hope to have the pleasure of welcoming you back for another relaxing visit. L'équipe du Monastère
Bonjour Laura, Thank you for your kind words. We are delighted that you enjoyed the peaceful atmosphere, comfortable room, delicious food, and our yoga classes and museum exhibits. We also appreciate your note about the hill, it’s true th… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt is a really beautiful site. The design is clean with neat integration of modern and colonial (literally) elements. The room was spare but beautiful.
Washrooms and/or showers were in high demand.
Bonjour Jean, Thank you for sharing your thoughts. We’re delighted that you enjoyed the beauty of the Monastery and the thoughtful blend of modern and historic elements in your room. While our shared bathrooms are normally easy to access, there may have been a group staying during your visit that made them busier than usual. We appreciate your patience and hope to welcome you again for an even more comfortable stay. L'équipe du Monastère
Bonjour Jean, Thank you for sharing your thoughts. We’re delighted that you enjoyed the beauty of the Monastery and the thoughtful blend of modern and historic elements in your room. While our shared bathrooms are normally easy to access,… Show more