Paid car park

Stayed in August 2025

Clean rooms and comfortable bed, staff was helpfull and always there if you ever need anything. Kids loved the pool and breakfast was delicious I would definitely come back.

Stayed in July 2025

Side entrance to the North Tower next to the smoking area facing the parking lot was filthy. There was garbage & food all over the ground around the garbage can and on the walkway leading from the door.

Our room in the North Tower was immaculate. House keeping services were exceptional. Food was wonderful.

Stayed in August 2025

Pool closed Saturday evening. We understand that’s beyond the properties control but it is disappointing. Really dislike the parking approach of using a third party. VERY inconvenient.

Clean. Pool area great.

Stayed in August 2025

A nice hotel, rooms clean and staff super friendly we had an upgrade for both rooms I really had a great experience and the kids loved it too.

Stayed in July 2025

No breakfast included should be at that price Park should be included

Stayed in June 2025

Carpet in bedroom was old and dirty. Allergic reactions affecting asthma

Location and staff

Stayed in May 2025

There should be one microwave and smart tv to make it completely comfortable as customers are paying along and it doesn’t make any sense to pay extra for microwave. Plus smart tv is basic these days so that clients can enjoy their stay. Also one of the security person or somebody from staff knocked our door and asked to lower the volume of tv was weird. Even no body complained and it was on normal volume but still she was not supposed to knock our door. Not professional atall. Night duty staff also refused to send some housekeeping stuff we requested in our room and asked to come down to get it.

It’s clean and convenient. Swimming , restaurant , 24hrs ready to eat snack shop available.

Stayed in June 2025

Didn't like being charged extra for parking. Needed clearer instructions on where to park. Got a parking ticket (the front desk did say they would take care of it. Pool was closed for cleaning.

Clean rooms. Nice work desk with powerbar and extra connectivity for laptop. Comfortable beds.

Stayed in June 2025

the fact the water slide was not working during the week days, and the gym close early.

I recently stayed at the Hilton in Mississauga and found the room to be spacious with generously sized beds. The bathroom was also fabulous in terms of size, and the air conditioning worked perfectly, making the overall room experience quite pleasant. However, there was no microwave for quick food heating, which was a minor inconvenience. The main issue was the shower in one of the bathrooms. It frequently got blocked and caused the bathtub to fill up. Additionally, the water temperature would change unexpectedly during showers. Although I reported this issue to the receptionist, and the maintenance team was presumably sent to fix it, the problem was never properly resolved.

Stayed in May 2025

evrything was ok

I did nit have time to use the facility except the room , evrything was great

Stayed in May 2025

Can’t say I disliked anything to be honest. But I noticed that the pool can get very crowded at times. Maybe private swim instructors should not be allowed on the weekends as they block up lanes, leaving guest swimmers floundering in a smaller area.

Well located, cheerful and helpful staff members, bright airy rooms and even though we were on a lower floor, it wasn’t noisy.

Stayed in May 2025

The store did not have a staff member in it when we tried to make a purchase.

Left before breakfast, we did however enjoy our dinner in the restaurant

Stayed in April 2025

We were disappointed that the pool slide was closed for the limited time we had even though it was suppose to be open.

We were upgraded to a King bedroom in a quiet tower. It was roomy and had a heavenly bed. I was very happy that the snack bar served Starbucks coffee. The front staff were very helpful and cheery.

Stayed in March 2025

Staff that checked us in was rude when I asked about slide hours as the website and the sheet of paper she handed me had the incorrect hours. Chlorine levels very very high in the pool which was hard on the eyes. Room was made for 4 people yet only 2 chairs in room which made eating room service hard with kids!!

Breakfast was great, most of the staff were great. Kids had fun on the slide. Cleaning staff were fabulous! Always asking if we needed more towels or anything to make our stay more enjoyable.

Stayed in March 2025

Great location

Stayed in March 2025

Was not clear to me on booking that parking was an add on cost.

Well maintained hotel given its age. Very pleased.

Stayed in March 2025

THe breakfast and parking as additional charges is very expensive to be on top of the very high rate charged for the hotel. For Hilton Honors at least this could have been included in the price. I will be considering trying other hotels simply because of all of the additional charges beyond the hotel nightly rate for breakfast and parking. I also found the warer to be four dollars a bottle in the self serve purchase area to be extremely expensive even more than that charged in an airport for water. This needs to be improved and is a real scenario of usury. Who charges 4 dollars for a bottle of water. Not only that everything in the snack store was overpriced exuberantly..

Hotel was great in quality and cleanliness. The staff, specifically one person who helped us was Kamran a Pakistani Canadian who made it super easy for us to extend our stay for another night. I really very much appreciated his help as we were stuck in a winter storm at the hotel from Friday, February 14th to the 17th of 2025 and Kamran was able to add an additional night for us for both connected rooms so that we checked out on Tuesday February 18th after the roads were cleared for us to drive back home to the US. Please give Kamran a five star rating we wouldn't have been able to stay so comfortably if he wasn't able to accommodate us to extend our stay so effortlessly and quickly.

Stayed in February 2025

expensive coffee

Pool, hot tub and slide

Stayed in February 2025

Nothing

I stay there for couple hours and I didn’t attend the breakfast

Stayed in February 2025

They charged us for parking saying they do not own the parking lot even though parking was free all the previous times we stayed there. The hostess was borderline rude about it and put the charge on my card even though we told her we'd pay at the meter. It was sorted out in the end but customer service could have been better.

We've stayed a few times over the years, the hotel is mostly clean (we found an empty bottle under the bed last time we stayed here), mostly quiet, overall met our expectations

Stayed in December 2024

Ambience

Stayed in December 2024

The staff were all very friendly. The bar gentleman was very helpful, and koodos to the chef too because that chicken burger was amazing.

Stayed in September 2024

Old building

Location

Stayed in October 2024