Reviews of Microtel Inn & Suites by Wyndham Whitecourt 3 stars
4915 49th Avenue, T7S 0E8 Whitecourt, Canada
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat service
Helpful sraff
Thank you for your kind words! We’re delighted you enjoyed our service and found our staff helpful. We look forward to welcoming you again soon! Sincerely, Jamie Vidad General Manager
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing, probably once of the best included breakfasts we've had in a while and the water and ice was delicious.
Our television didn't work, and after mentioning it they didn't do anything. Even on checkout when I shared that we had gone the whole stay (with two small kids) without tv they just said I'm sorry but honestly a small discount on the rate we paid (which was high) would have been better. Also the carpets were not the cleanest so keeping shoes on was a must when walking around.
Thank you for sharing your feedback. We’re so glad you enjoyed our breakfast selection and appreciated the quality of our water and ice. We sincerely apologize for the inconvenience with the television during your stay and for not addressing it to your satisfaction. We understand how important this is, especially when traveling with children, and we’ll review our service response to ensure issues are resolved promptly in the future. We also appreciate your comments about the carpet cleanliness and will work with our housekeeping team to improve in this area. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you back for a much-improved stay. Sincerely, Jamie Vidad General Manager
Thank you for sharing your feedback. We’re so glad you enjoyed our breakfast selection and appreciated the quality of our water and ice. We sincerely apologize for the inconvenience with the television during your stay and for not addressi… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewClean
Nothing
Thank you so much for your kind review
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGood
Dear Monique, Thank you for your review! We're happy you had a good experience.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe room was nice and comfortable enough. Breakfast was good.
The room I stayed in (216) was directly above the entrance. The front door is an automatic, sliding door and was extremely load in my room. Could hear and feel every time it opened, which at some times was every few minutes. Went to the front desk to ask for a room change but no one was there at the time. Do NOT stay in room 214 or 216!
Dear Matthew, Thank you for your feedback. We're glad you enjoyed the room and breakfast. We're sorry about the noise issue and appreciate you bringing it to our attention. We hope to welcome you back to a more comfortable stay next time.
Dear Matthew, Thank you for your feedback. We're glad you enjoyed the room and breakfast. We're sorry about the noise issue and appreciate you bringing it to our attention. We hope to welcome you back to a more comfortable stay nex… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe place was clean but definitely a working mans hotel- lots of workers
Dear Brian, Thank you for your feedback! We're glad to hear that you found the place clean. We appreciate your understanding that our hotel caters to many hardworking individuals, and we strive to create a comfortable environment for all our guests. We hope to welcome you back soon!
Dear Brian, Thank you for your feedback! We're glad to hear that you found the place clean. We appreciate your understanding that our hotel caters to many hardworking individuals, and we strive to create a comfortable environment for al… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewLocation is relation to where our tournament was.
Small bathroom. Two of our groups reservations were messed up - in turn having to have two people switch hotels for the second night because the reservation was inputted wrong and was only one night when it was supposed to be two.
Dear Carlene, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the issues with the reservation and the bathroom size. We deeply regret that two of your group's reservations were not properly handled, leading to the need for last-minute changes. Please be assured that we are addressing this matter with our team to prevent such errors in the future. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.
Dear Carlene, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the issues with the reservation and the bathroom size. We deeply regret that two of your group's reservations wer… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 October 2024 · Stayed in September 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewBeds were very comfortable. Breakfast was included in the room rate Room was very quiet
Elevator door was dirty No fruit or Yougurt available at breakfast
Dear Judy , Thank you for your feedback! We're glad to hear that you found our beds comfortable and enjoyed the quiet atmosphere during your stay. We appreciate your comments about the breakfast options and the elevator door, and we will address these concerns to enhance our guests' experience. We hope to welcome you back soon for an even better stay!
Dear Judy , Thank you for your feedback! We're glad to hear that you found our beds comfortable and enjoyed the quiet atmosphere during your stay. We appreciate your comments about the breakfast options and the elevator door, and we wi… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewBreakfast was good
Room was a little small for 2 people. The bathroom was cramped
Dear Rose, Thank you for your feedback! We're glad to hear you enjoyed the breakfast. We appreciate your comments about the room size and bathroom; we’re always looking for ways to improve our guests' experience. We hope to welcome you back for another stay soon!
Dear Rose, Thank you for your feedback! We're glad to hear you enjoyed the breakfast. We appreciate your comments about the room size and bathroom; we’re always looking for ways to improve our guests' experience. We hope to welcome… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe staff were very friendly and professional, always there to help. The location of the hotel was perfect for our needs, we had a great room with a kitchen. We also enjoyed the gym and facilities to wash & dry our clothes.
The outdoor seating area at the bin, the wasps were always around. They could do with more seating outside. Not much variety in the hot breakfast could do with greater choice. They didn't have proper cutlery or plates, paper & plastic.
Dear June, Thank you so much for your thoughtful review! We're thrilled to hear that you found our staff friendly and professional, and that the location and room amenities met your needs. We're also glad you enjoyed the gym and laundry facilities. We genuinely appreciate your feedback on the outdoor seating and breakfast options. We're always looking for ways to improve, so your comments about adding more outdoor seating and enhancing our breakfast variety are very valuable. We’ll also review our cutlery and plate options to ensure a better dining experience. Thank you again for your input, and we hope to welcome you back soon!
Dear June, Thank you so much for your thoughtful review! We're thrilled to hear that you found our staff friendly and professional, and that the location and room amenities met your needs. We're also glad you enjoyed the gym and l… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewClean and comfortable
Dear Renu , Hello [Guest's Name], Thank you for your kind review! We’re delighted to hear that you found your stay clean and comfortable. Your feedback is greatly appreciated and helps us continue to provide the best experience for our guests. We hope to have the pleasure of welcoming you back soon!
Dear Renu , Hello [Guest's Name], Thank you for your kind review! We’re delighted to hear that you found your stay clean and comfortable. Your feedback is greatly appreciated and helps us continue to provide the best experience for o… Show more
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReviewed: 10 June 2024 · Stayed in May 2024
Verified review