9.1

Reviews of Hotel Manoir D'Auteuil 3 stars

49 Rue D'Auteuil, G1R 4C2 Quebec City, Canada

  • Philip

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Location and decor

    Issue with basin in bathroom, it was loose and felt unsafe.

  • Marcus

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Both front desk employees at check in and early check out professional, friendly, and very accommodating

    Location, security

    Property response:

    Bonjour Marcus! Thank you for being part of our story. Even a rainy day in Old Québec cannot dim the charm of a stay at the Manoir. We are delighted to hear that you found your visit both pleasing and relaxing. Our rooms on the main floor are particularly convenient, and for future visits we recommend our Deluxe King rooms, Executive Suite, or Superior rooms for a spacious and comfortable experience. The historic character of our hotel, dating back to 1835, allows us to offer 35 rooms, each unique in size and personality, scattered throughout the property. Rainy days can be the perfect opportunity to explore the many museums and attractions within walking distance, and our team is always happy to provide lists, directions, and tips to make the most of your visit. We would be thrilled to welcome you back on your next trip to Québec City for another comfortable and memorable stay. Mille mercis, Guest Relations Supervisor

    Bonjour Marcus! Thank you for being part of our story. Even a rainy day in Old Québec cannot dim the charm of a stay at the Manoir. We are delighted to hear that you found your visit both pleasing and relaxing. Our rooms on the main floor a… Show more

    Hotel Manoir D'Auteuil
    2 September 2025
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Staff were very helpful and friendly. Breakfast was lovely. Location was perfect - easy to walk everywhere and we loved the rooftop patio

    Property response:

    Bonjour! Thank you for supporting our family-run hotel. We’re absolutely thrilled to hear that our helpful and friendly team made your stay memorable. The light European-style breakfast in our cozy dining area is something we take great pride in, so it’s lovely to know you enjoyed it. Our location, right within the historic walls of Old Québec, is indeed perfect for exploring the city on foot — museums, restaurants, boutiques, and cultural landmarks are all just steps away. We’re especially glad you loved our rooftop patio; it’s one of our guests’ favorite hidden gems, offering a peaceful spot to relax after a day of sightseeing. It was truly our pleasure to welcome you to Manoir d’Auteuil, our boutique hotel in a restored Art Deco mansion where charm, history, and comfort meet. We hope to have the joy of hosting you again soon on your next trip to Québec City! Mille mercis, Guest Relations Supervisor

    Bonjour! Thank you for supporting our family-run hotel. We’re absolutely thrilled to hear that our helpful and friendly team made your stay memorable. The light European-style breakfast in our cozy dining area is something we take great pri… Show more

    Hotel Manoir D'Auteuil
    29 August 2025
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  • Diana

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    It was very charming and staff were extremely nice! Breakfast was very good! We wished we could have stayed longer.

    ——-

    Property response:

    Bonjour Diana! Thank you for being part of our story. We truly appreciate your kind words and recommendation. It warms our hearts to know that you enjoyed the charm of our historic home dating back to 1835, the friendliness of our team, and our light-European style breakfast. Creating a welcoming and memorable experience for our guests is what we love most. Hopefully, next time you will be able to stay a little longer and continue exploring all that Old Québec has to offer. Mille mercis, Guest Relations Supervisor

    Bonjour Diana! Thank you for being part of our story. We truly appreciate your kind words and recommendation. It warms our hearts to know that you enjoyed the charm of our historic home dating back to 1835, the friendliness of our team, and… Show more

    Hotel Manoir D'Auteuil
    26 August 2025
  • Gemma

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Richard

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Staff were excellent . Perfect location for our plans.

    Nothing

    Property response:

    Bonjour Richard! Thank you for bringing our story to life. It makes our day to know that your time at Manoir d’Auteuil was such a positive experience. From the very beginning, our goal has always been to make guests feel at home in our historic property dating back to 1835, where the warmth of our team and the charm of Old Québec come together. Knowing that our location fit so perfectly with your plans makes us even happier, as we love to see our guests discovering the city on foot and enjoying all that surrounds us. Value, comfort, and a personal touch are what we strive to offer every day, and it is wonderful to hear that this was your experience. We will remember your kind words and look forward to the chance of welcoming you back whenever your travels bring you once again to our beautiful city. Mille mercis, Guest Relations Supervisor

    Bonjour Richard! Thank you for bringing our story to life. It makes our day to know that your time at Manoir d’Auteuil was such a positive experience. From the very beginning, our goal has always been to make guests feel at home in our hist… Show more

    Hotel Manoir D'Auteuil
    26 August 2025
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  • Alejandro

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Location was ideal just inside the old city. The building is gorgeous with a great view of the old city walls and embankment and the new city behind. Breakfast was excellent and the staff was simply superb.

    Property response:

    Bonjour Alejandro! Thank you for bringing our story to life. Your review means so much to us. It is wonderful to know that your time with us was so enjoyable from start to finish. As a family-run boutique hotel, our greatest reward is hearing that our guests leave with happy memories and a desire to return. We are truly grateful for your kind words about our team and the experience you had with us. Feedback like yours inspires us to keep doing what we love every day. We sincerely look forward to welcoming you back on your next visit to Québec City. Mille mercis, Guest Relations Supervisor

    Bonjour Alejandro! Thank you for bringing our story to life. Your review means so much to us. It is wonderful to know that your time with us was so enjoyable from start to finish. As a family-run boutique hotel, our greatest reward is heari… Show more

    Hotel Manoir D'Auteuil
    19 August 2025
  • Edward

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Barrickman

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Comfortable, attractive and updated room. Nice roof deck. Friendly and helpful staff. Hot fresh croissants at breakfast a bonus.

    Dated common areas especially the dining room, which looks like a bordello. Lack of an elevator should be made very obvious; we knew so we’re glad we could get a quiet first floor room as requested.

    Property response:

    Thank you for your kind feedback! We're delighted you enjoyed the comfortable and updated room, friendly staff, and fresh croissants at breakfast. We appreciate your honest comments about the common areas and the elevator situation. Your input helps us improve and better inform our guests. We’re glad we could accommodate your request for a quiet first-floor room and hope to welcome you back soon!

    Thank you for your kind feedback! We're delighted you enjoyed the comfortable and updated room, friendly staff, and fresh croissants at breakfast. We appreciate your honest comments about the common areas and the elevator situation. You… Show more

    Hotel Manoir D'Auteuil
    14 August 2025
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  • Alfred

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Brenda

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Staff was nice. Room was good, clean, comfortable. Location was convenient.

    Noise from stairway next to us. Noise from room above us. Gave more than 48 hr notice that we would like to shorten our stay. Hotel refused and would charge us for the full stay. Not very accommodating. Parking can be a hassle. 3 blocks away for regular parking, 6 blocks away, down a hill (or up), if closer garage is full.

    Property response:

    Bonjour Brenda, thank you for taking the time to share your feedback with us. We are happy you found your room clean, comfortable, and well-situated, and that you enjoyed the friendly service from our team. It seems there may have been a misunderstanding. The communication we had was about extending your stay, which was available for your dates, rather than shortening it. We are truly sorry if we fell short in clarifying this at the time. As for parking, we completely understand it can be a bit different here in our historic quarter, where the charming streets were built long before cars existed. We are proud to offer reserved parking options within a two to three minute walk from the hotel, all with unlimited in-and-out privileges. We do recommend securing a parking pass in advance to guarantee availability. We are sorry you experienced noise from nearby rooms. Being a heritage building dating back to 1835, each of our 35 rooms is unique, and we always do our best to match guests with the most suitable option for their needs. Had we known during your stay, we would have been more than happy to explore different room options to make you more comfortable. We appreciate your feedback and hope to have the opportunity to welcome you again so that we can provide the seamless and relaxing experience we are known for. Thank you once again for helping us improve. Safe travels ahead! Mille mercis, Guest Relations Supervisor

    Bonjour Brenda, thank you for taking the time to share your feedback with us. We are happy you found your room clean, comfortable, and well-situated, and that you enjoyed the friendly service from our team. It seems there may have been a m… Show more

    Hotel Manoir D'Auteuil
    11 August 2025
  • Anonymous

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    location

    coffee

    Property response:

    Bonjour! Thank you for supporting our family-run hotel. It was a pleasure to have you here with us. Please let us know your preferences when your travels bring you back our way. We would love to host you again in the near future. Mille mercis, Guest Relations Supervisor

    Bonjour! Thank you for supporting our family-run hotel. It was a pleasure to have you here with us. Please let us know your preferences when your travels bring you back our way. We would love to host you again in the near future. Mille merc… Show more

    Hotel Manoir D'Auteuil
    2 August 2025
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  • Brodavren

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Great location and Quebecois ambience, close to parking & wee walk to everything!

    sexy digital keys didn't work but the old fashioned keys/fob worked fine! Don't pay 'Cloudbeds' for that app! Just funny, I'm 72, the old ways are always better, even though I know tech well, the little things frustrate!

    Property response:

    Bonjour Brodavren! Thank you for supporting our family-run hotel and for your kind words regarding our location and the unique character of Old Quebec — we are pleased to know you enjoyed the atmosphere and proximity to everything. We are in the process of introducing digital keys in an effort to make our guests’ experience even more seamless. While our traditional forged keys are undeniably charming, they can be rather heavy to carry while exploring the city. Rest assured, our team is fully trained and always available to assist whenever needed, and we are glad we were able to personalize your stay with the fob. We appreciate your lighthearted feedback regarding the technology. These small frustrations are certainly understandable, and your good humour is truly appreciated. We hope to have the pleasure of welcoming you back to our small boutique hotel on your next visit to Quebec City. Mille mercis, Guest Relations Supervisor

    Bonjour Brodavren! Thank you for supporting our family-run hotel and for your kind words regarding our location and the unique character of Old Quebec — we are pleased to know you enjoyed the atmosphere and proximity to everything. We are … Show more

    Hotel Manoir D'Auteuil
    2 August 2025
  • Arsen

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Amazing location, very friendly and homelike feeling.

    A bit old in terms of experience and facilities/fitout.

    Property response:

    Bonjour Arsen! Thank you for being part of our story — we are delighted to hear that you enjoyed the warm, welcoming atmosphere and our ideal location in the heart of Old Quebec. Our family-run property, dating back to 1835, offers a distinctive Art Deco charm that we are proud to preserve. We understand that preferences can vary, and we strive to balance the historic character of the house with thoughtful contemporary touches to ensure both comfort and authenticity. We are gradually introducing new features and technology to align with our guests’ evolving preferences. We hope you had the chance to try our digital key system, smart TVs, and connected communications during your stay. We truly appreciate your comments and hope to have the opportunity to welcome you again on a future visit. Mille mercis, Guest Relations Supervisor

    Bonjour Arsen! Thank you for being part of our story — we are delighted to hear that you enjoyed the warm, welcoming atmosphere and our ideal location in the heart of Old Quebec. Our family-run property, dating back to 1835, offers a dist… Show more

    Hotel Manoir D'Auteuil
    2 August 2025
  • Christine

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Welty

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Very nice. Coffee could have been better

    Property response:

    Bonjour Welty, Thank you for supporting our family-run hotel. We will be sure to pass along your kind words to Nancy — she will be delighted to know she helped make your stay memorable. We are pleased to know that you enjoyed your time with us. Just to share for your next visit: we offer two types of coffee — freshly brewed coffee available throughout the day, and specialty options such as lattes and cappuccinos during breakfast hours. We hope you will have a chance to enjoy both when your travels bring you back to Québec City. Mille mercis, Guest Relations Supervisor

    Bonjour Welty, Thank you for supporting our family-run hotel. We will be sure to pass along your kind words to Nancy — she will be delighted to know she helped make your stay memorable. We are pleased to know that you enjoyed your time wi… Show more

    Hotel Manoir D'Auteuil
    29 July 2025
  • John

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Howie

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
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  • Judy

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Location, room, and breakfast were all perfect. The staff was very accommodating and friendly. Rooms were beautifully decorated and charming. An amazing experience and we would definitely come back to stay again.

    Property response:

    Bonjour Judy, Thank you so much for your exceptional review! It means the world to us — especially coming from someone with a 25-year background in hospitality. We are truly honored that we exceeded your expectations here at Manoir d'Auteuil. We are thrilled to hear that you enjoyed everything from the location and beautifully decorated rooms to the breakfast and our friendly, accommodating team. Creating a warm, memorable experience is at the heart of what we do, and it is wonderful to know that it resonated with you. As a former family home dating back to 1835, Manoir d’Auteuil is full of charm and character, and we are so proud to share that with our guests. Knowing you would choose to stay with us again is the highest compliment we could receive. We look forward to welcoming you back for another amazing stay in the heart of Old Quebec! Mille mercis - Guest Relations Supervisor

    Bonjour Judy, Thank you so much for your exceptional review! It means the world to us — especially coming from someone with a 25-year background in hospitality. We are truly honored that we exceeded your expectations here at Manoir d'… Show more

    Hotel Manoir D'Auteuil
    12 July 2025
  • Meggin

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
  • Angie

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Checking in and getting our parking spot was easier than we expected...being able to park out front when we arrived, and departed was extremely handy. The location was fantastic and the bed was very comfortable. Breakfast was great too!

    We stayed for two nights and assumed after the first night, we would be given more towels, as there was only one each. We had to ask for another one as they were still wet from the day before.

    Property response:

    Bonjour Angie! Thank you for bringing our story to life. We are absolutely thrilled you enjoyed your stay and that everything from the comfortable bed and delicious breakfast to the convenient parking and fantastic location made your visit special. It is wonderful to hear we were able to provide you with everything you needed. Housekeeping service is scheduled every two days, and we are always happy to bring fresh towels or anything else you may require—simply ask anytime during your stay. We would love to welcome you back whenever your travels bring you to beautiful Québec City again. Thank you for choosing Manoir d’Auteuil! Mille mercis, Guest Relations Supervisor

    Bonjour Angie! Thank you for bringing our story to life. We are absolutely thrilled you enjoyed your stay and that everything from the comfortable bed and delicious breakfast to the convenient parking and fantastic location made your visit… Show more

    Hotel Manoir D'Auteuil
    8 July 2025
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  • Kristen

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    We loved the hotel. Would not suggest it for kids is a traditional small boutique hotel but a perfect location!! They were responsive to needs and breakfast was perfect to get us started each day.

    Property response:

    Bonjour Kristen! Thank you for bringing our story to life. We are so pleased to hear that you enjoyed your experience with us and appreciated the unique charm of our traditional boutique hotel. You described it perfectly — our central location, intimate ambiance, and attentive service are all part of what we hope makes each guest's stay special. It truly means a great deal to know that our team was responsive to your needs and that breakfast helped start your days on a delightful note. We will gladly share your compliments with the entire team — they will be so happy to know they contributed to making your visit memorable. We sincerely hope to welcome you back to Le Manoir d’Auteuil very soon for more peaceful mornings and thoughtful hospitality in the heart of Old Québec. Mille mercis, Guest Relations Supervisor

    Bonjour Kristen! Thank you for bringing our story to life. We are so pleased to hear that you enjoyed your experience with us and appreciated the unique charm of our traditional boutique hotel. You described it perfectly — our central locat… Show more

    Hotel Manoir D'Auteuil
    4 July 2025
  • Hoffecker

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • Isabel

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Excellent quiet location with also excellent proximity to all the best of Quebec City. Lovely hotel. Nice breakfast.

    Property response:

    Bonjour Isabel! Thank you for being part of our story. It brings us joy to know that you found our historic boutique hotel lovely and that breakfast added a nice touch to your mornings. Our team takes great pride in creating a serene and welcoming environment, and it is always wonderful to hear when guests feel at ease and well cared for. We hope to have the pleasure of welcoming you back to Le Manoir d’Auteuil in the near future for another restful and memorable stay. Mille mercis, Guest Relations Supervisor

    Bonjour Isabel! Thank you for being part of our story. It brings us joy to know that you found our historic boutique hotel lovely and that breakfast added a nice touch to your mornings. Our team takes great pride in creating a serene and we… Show more

    Hotel Manoir D'Auteuil
    4 July 2025
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  • Maryann

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Was a great location

    Wasn't really bad but no valet parking had to drive to parking lot and a lot of detours

    Property response:

    Bonjour MaryAnn! Thank you for supporting our family-run hotel. We are so happy to know that you felt warmly welcomed by our team and that your questions were met with helpful answers. Creating a friendly and supportive atmosphere is at the heart of what we do, and it brings us great joy to know you felt right at home. One of our favourite things about our hotel Manoir d’Auteuil is how close we are to everything in Old Québec, while still offering a peaceful place to unwind. As part of our effort to make every stay as convenient as possible, we are proud to offer parking options just a short 3–5 minute walk from the hotel. We understand that the historic charm of Old Québec, with its winding streets and summer detours, can sometimes make the drive a little more adventurous. That is why we are always happy to assist with directions, unloading, and parking details to make things easier. We hope to have the pleasure of welcoming you back again soon for more memorable moments in beautiful Québec City. Mille mercis, Guest Relations Supervisor

    Bonjour MaryAnn! Thank you for supporting our family-run hotel. We are so happy to know that you felt warmly welcomed by our team and that your questions were met with helpful answers. Creating a friendly and supportive atmosphere is at the… Show more

    Hotel Manoir D'Auteuil
    4 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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