Reviews of Luxurious Private Rooms in Richmond
10940 Housman Street, V7E 4A3 Richmond, Canada
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewModern, Clean and quiet
Nothing i can think about
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe room, bed and bathroom were very good. Comfy bed, clean bathroom, linen etc Close to a shopping centre.
Carpet by bed was stained. Two teabag were available, no coffee at all, which was a shame, just those things when your travelling would make such a difference. The bond that they are holding is substantial, I hope it doesn't take too long to refund.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNothing
The place only exists to take money from tourists. When we arrived, it was already dirty and nobody cleaned it during our four-day stay. As you share the kitchen and living room with other guests, the house is full of ants. You can hear noise from the other rooms. There is only one climate control unit for all the rooms. They didn't leave enough toilet paper in our room, and when I wrote to them to ask for more, they replied that I should take care of it myself. I wouldn't go back.
Thank you, Celia, for your feedback. I am sorry to hear about your experience. We strive to maintain a clean and comfortable environment for all guests, and I regret that we fell short during your stay. Your comments have been noted, and we’re reviewing our processes to make improvements.
Thank you, Celia, for your feedback. I am sorry to hear about your experience. We strive to maintain a clean and comfortable environment for all guests, and I regret that we fell short during your stay. Your comments have been noted, and we… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe house layout, big kitchen. Area in living room. Security.
The communication with the host was poor. I waited outside the property for 3 hours. I just wanted to drop my suitcase and go to downtown Vancouver. The front door, was not easy to open.The bathroom handle door was loose. I was not notified.
Dear Belkis, Thank you for your review. We're glad you liked the house layout, kitchen, and security. We’re truly sorry for the communication issues and delays at check-in. We've addressed the door and handle concerns, and we’re working to improve our guest communication. Thank you again for helping us improve.
Dear Belkis, Thank you for your review. We're glad you liked the house layout, kitchen, and security. We’re truly sorry for the communication issues and delays at check-in. We've addressed the door and handle concerns, and we’re working to … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewLocation accessibility
Was unable to access the house when coming back home due to door lock keybad issues. Stayed about 30 min. at the street till the issue was solved. The host holds the security deposit for almost 3 weeks after check out for no reason while it should be released 1 week only after check out.
Dear Hossamesa, Thank you for your review. We're sorry for the delay with the door access and the deposit. We' re working to improve both our checkin process and refund timelines to ensure a smoother experience for future guest. Thank and look forward to having you again.
Dear Hossamesa, Thank you for your review. We're sorry for the delay with the door access and the deposit. We' re working to improve both our checkin process and refund timelines to ensure a smoother experience for future guest. Thank and l… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewShort
No comments
Dear Zoe, Thank you for your review. We look forward to having you again.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewSpacious room, big bathtub and waterfall shower with an enormous bed all in a clean house. Friendly and responsive host.
Thank you, Bram, for your wonderful feedback! We're so glad you enjoyed the spacious room. We look forward to having you again.
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewThe house was huge, spacious and the bathroom was clean and comfy. The neighborhood was quiet too. The room and the bed were comfy.
You could hear all the noise of the people downstairs, and since there is no one in the property to make sure everything is alright, noisy people do what they want at any time of the day or night. Also when we got there the common spaces were full of garbage of other guests that were using all the place as their own, so we couldn’t use anything because they would not clean or pick up their stuff. The main door of the property was open anytime too.
Dear Javiera, Thank you for your feedback. We're glad you enjoyed our place. We're sorry about the noise and cleanliness issue in the common ares. While the property is self checkin, we do have a team on call and will remind guests to respect shared spaces. We're also reviewing how to improve supervision and security. Thanks and look forward to having you again.
Dear Javiera, Thank you for your feedback. We're glad you enjoyed our place. We're sorry about the noise and cleanliness issue in the common ares. While the property is self checkin, we do have a team on call and will remind guests to respe… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe property seems to be new. Very decorated with large communal spaces.
Kitchen was not very well equip. We picked up a pot in the cupboard that was not washed. One of the mircowaves was growing spores of fungus.
Dear Jennifer,Thank you for your feedback. We're glad you appreciated the value and design of the property. We sincerely apologize for the cleanliness issues in the kitchen and will address this immediately with our team to ensure it doesn’t happen again. Your comments help us improve, and we hope to host you again under better conditions.
Dear Jennifer,Thank you for your feedback. We're glad you appreciated the value and design of the property. We sincerely apologize for the cleanliness issues in the kitchen and will address this immediately with our team to ensure it doesn’… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewno breakfast include location is good
Thank you, Grace! We're thrilled you found your stay comfortable and convenient. Your feedback means a lot to us, and we can't wait to welcome you back for another wonderful experience!
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified review