Reviews of Luxury Penthouse Downtown Nanaimo
503 Comox Road, V9R 3J2 Nanaimo, Canada

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat property to chill out in after a busy day!
It was very hot but I guess that is not the property’s fault. We had difficulty finding the property but chilly it was very straight forward and on the left after Tim Horton and the school grounds. The property is set back from the main road and has small businesses within but that didn’t deter from the apartment!
Thanks Judy! We appreciate your wonderful review and we’re so glad you all had a great experience! You guys are fabulous! 💐
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice property and host!
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewVery spacious, excellent location and well equipped.
No blinds on large window in the front living area.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewAmazing massive apartment which is the top floor of an entire building ! It's the largest apartment we've ever stayed in and was fully furnished with 3 bedrooms, 2 bathrooms, cinema section etc.. Plenty of space and towels, not cheap but worth it, and could sleep up to 8 people !
There are three main drawbacks to this apartment: 1. The air conditioning in the lounge works super well but is not installed elsewhere, so the bedrooms are too hot. 2. Location - it's on a busy road but very quiet, 15 minutes walk to downtown but unfortunately Nanaimo now has a big homeless problem, so the local area is not that nice. 3. Access - because it is a converted office space, the elevator opens straight into the main lounge. The keys operate the lift, not the door to the apartment, so as anyone else in the building could over-ride this, leading to some uncertainty about security. We did not have any problem but given the local area this should be tightened up to be 5* !
Hi Owen. Thank you for your glowing review! We are so glad you enjoyed your stay. I would like to clarify the one comment made about security. The fact that the suite is on its own floor and no one else can access it makes it extra secure! No one else has the key to override the elevator except me so let me reiterate that it is completely secure!!
Hi Owen. Thank you for your glowing review! We are so glad you enjoyed your stay. I would like to clarify the one comment made about security. The fact that the suite is on its own floor and no one else can access it makes it extra secure! … Show more
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewA Very spacious ,comfortable and clean property.only a few minutes away from the marina and town centre. Easy ,free parking,
It was a pleasure to have you stay at our home!!! Your home away from home!!!
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewOur group of five included three cyclists. There was more than enough room for our bikes inside the unit. Everyone had an incredibly comfortable bed. For me, it was the best night's sleep I had over 5 days. The place is absolutely spotless.
Thank you for your wonderful review! It was a pleasure to host your group!!
Reviewed: 25 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in September 2024
Verified reviewSpacious and clean. Really good for families.
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewIt was big enough for our family of 6
Location
Reviewed: 26 July 2024 · Stayed in June 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewSpacious luxurious apartment, plenty of room for the family. Walking distance to the local brewery and restaurants by the water.
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewBeautiful suite.
Air conditioning works but not for the full suite and we were there through a heat wave.
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewSuite is very spacious and like new. Everything in very good condition. TV included Netflix. Easy drive into central Nanaimo for restaurants.
We stayed in July, with very hot weather outside. The air conditioning was great in the kitchen and sitting area but it was uncomfortably hot in the bedrooms since the a/c only opens into the sitting area, and the owners kept the a/c off until we arrived late that evening. Even the TV room was too hot to watch TV the first night. We opened windows and used the provided fans but the bedrooms didn't cool down the first night. The second night was much better since the a/c had been running most of that day.
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewGreat location - walked down to the wharf and ice cream shop. Beautiful comfortable unit - better than pictures.
Reviewed: 27 September 2023 · Stayed in August 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewVery Good kitchen..
Nothing
Reviewed: 3 September 2023 · Stayed in September 2023
Verified reviewSpacious
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewReviewed: 18 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewThe kitchen was well equipped..it was great having a laundry on site as they are not always available when travelling..the location was very convenient for exploring the island..Josie was lovely checking us in..
There were no blinds on the front windows, you had no privacy especially when the lights are on..the ensuite bathroom is the same, when you use the sink near the window it is visible from the park below..there was no hand soap on the sinks we had to keep going into the shower recess to get this to wash our hands..the lights over the dining table are low be careful when leaning over the table as my husband cut his head on the glass corner..be careful of the hidden cost for cleaning $120 a day which says nothing about on the bookings website, even though no one came into do cleaning each day we just cleaned up as we went..
Hi Vicki. thanks for your feedback. PLEASE NOTE - There is only a one time cleaning fee as advertised only. There is no hidden cost or cleaning offered each day. Safe Travels! :)
Reviewed: 21 May 2023 · Stayed in May 2023
Verified reviewall facilities are comfortable!
one bed room needs thick curtains.
Thanks for your feedback!
Reviewed: 17 April 2023 · Stayed in April 2023
Verified review