Reviews of Sun suite

No cleaniness. For Refund of deposit I had to remind twice Parking was outside

Nothing

We had a terrible experience at this property. We booked a room with a private washroom, and shortly after the confirmation, we received an email and message from the property manager requesting ID and a $100 damage deposit, which we provided. However, he then sent us a different address than the one listed. When we arrived, the floors were dirty, the bedsheets had hair on them, and it was clear the room hadn’t been cleaned after the previous guests. We called the manager, and he offered two options: move to another property (which we refused due to not having a car) or wait for someone to come and clean the room—even though it was already 4:30 PM and check-in was at 3 PM. We waited an hour in an unclean common area before a cleaner arrived. We also had to ask her to clean the washroom, which was dirty too. Overall, this was a very disappointing experience. The property is poorly managed, and I wouldn’t recommend it.

Location

Bed sheets , pillows wahsroom and kitchen was not clean.

Clean comfortable

N/A

We didn't stay in this reservation because the room we were given was completely different from the pictures they provided online. The room was extremely dirty, and the bed linen had been used and not changed. The bath towels were also extremely dirty, with many yellow and red stains. There was also a terrible smell of dog and cat urine inside and outside the room. I called customer service representative that day and he said he would refund me, but I haven't seen the refund yet. I'd like to know when I can expect it.

5 stars

So first impression it was an okay place to stay, however each day another thing added to the experience making this place somewhere I would not recommend. Firstly when we arrive in our room we noticed the bin hadn’t been replaced since the last people were in the room. On booking it says there is a full kitchen, however there is no can opener so lots of food we bought went unused, when I said about this another can opener appeared but this didn’t work either. The toaster also doesn’t work. In the fridge there are designated places for each room to put their food, our food was moved more than once. We were also told the washing machine and dryer did not work, we saw the washing machine in use. The house is very loud, all the doors slam and the people in the room next to use where playing music very loud past 11pm. I also dropped something under the bed and when I retrieved it, it was disgusting (as seen in pictures). There is also no way to control the air conditioning so the room is either very warm or very cold. We have stayed in a lot better places for a lot cheaper and if we had the budget to go somewhere else we would have done, a few couples who checked in days after us, didn’t stay more than 15 minutes. All together I would not recommended staying here.

Good communication

Wasnt clean, The pillows smelled bad and there were still hairs from other customers in the bed.

Nothing it was worse beds wee not good mattress were in bad shape washroom dirty towels were stinking And no water kettle in working condition

Nothing

Not a real hotel but a AirBNB. Non responsive owner and scammed for security deposit.

The room was spacious and the private balcony was nice. The location was very good and I felt safe in the neighborhood. The host responded quickly about issues and was friendly.

The bathroom in my room had not been cleaned in some time. It was clear by the build up of residue along the edges of the shower stall and the presence of hair in the shower. The floors had not been swept from the previous guest. The kitchen facilities were not labelled well and I had to search for things I needed.

There was a can under the bed. Generally dusty and uncleaned in the shared bathroom area and on the stairs. Doors were dirty. The owner needs to hire someone to clean the room before a new tenant arrives, and do a weekly cleaning of the common areas. That is the minimum expectation for the price and I would actually expect a refund for the unclean condition. Dirty uncleaned sinks in the kitchen area.

I like the peaceful environment without any noise and disturbance. Cleaning and privacy.

My experience was wonderful. I like it.