Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. British Columbia hotel reviews
  4. Kamloops hotel reviews
  5. Reviews of Hospitality Inn

Reviews of Hospitality Inn 3 stars

500 West Columbia Street, V2C 1K6 Kamloops, Canada

#47 of 47 hotels in Kamloops

Guests' Choice

Review score

Based on 435 hotel reviews

4.1

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.0

  • Location

    6.6

  • Facilities

    4.6

  • Staff

    6.0

  • Value for money

    5.6

  • Free WiFi

    5.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 July 2025

    3.0
    Tragic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, smelled like mould, we would have left but we got there late and had no choice but to stay. There were stains all over the floor, and the air conditioner was spewing out mouldy air. We surmised this cant be an actual hotel and is likely some sort of money laundering business. We got no wifi password so I called the front desk and the lady rudely asserted that she gave me paper with the code. She didnt. So she told me the password and it didnt work. I tried every variation. I never did get it working.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    4.0
    You get what you pay for I guess, if they do Reno I would try it again.
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    The property had seen better days! I think it’s time to close this place and do a major renovation/ overhaul, everything is I aged, it was clean, but every other corner had a spider or insect in it, tub had permanent dark stains from age? Toilet was so low how do older peeps stand up after use. Sad pool was closed , best view in town though, won’t be going there no longer!

    Beautiful view at the back

    Stayed in July 2025

  • Reviewed: 17 July 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 5 nights
    • Submitted via mobile

    Room not cleaned well Clean bedding but hair in the shower, garbage under bed and behind dresser. Very dusty under beds behind cabinets edges and corners of walls. No bugs or anything

    Best view Close to everything Air conditioning

    Stayed in July 2025

  • Reviewed: 7 July 2025

    4.0
    Not recommend. Low price - terrible condition.
    • Leisure trip
    • Couple
    • Room with One Bed
    • Stayed 1 night

    The room was not cleaned, and the backyard door doesn't close properly. I would not stay there anymore. For a small price, you will get a terrible room, where you will be afraid to sleep.

    Nice backyard view.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    4.0
    Cheap and passable for a night. Needs a lot of work. No pool, piece of wood to hold the door closed.
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Delapidated, definitely 1 star but priced accordingly

    Cheap

    Stayed in July 2025

  • Reviewed: 4 June 2025

    4.0
    Cheap and low price good location, very run down. In need of renovation.
    • Solo traveller
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Run Down, Unclean

    Location

    Stayed in June 2025

  • Reviewed: 13 May 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Place is a dump dont book here

    Stayed in May 2025

  • Reviewed: 7 May 2025

    5.0
    Would of been a lot better in a different room
    • Couple
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    The fact that the room next store was gutted by fire and you could smell it ..don’t recommend renting out this room until fixed

    Location /view

    Stayed in May 2025

  • Reviewed: 20 March 2025

    5.0
    Good budget friendly option if you are OK with the basics.
    • Business trip
    • Solo traveller
    • Room with One Bed
    • Stayed 1 night
    • Submitted via mobile

    Property could use upgrading and or renovations as it's outdated.

    Good value. Good location. Follow up call prior to check in was appreciated. Clean, comfortable bed. .

    Stayed in March 2025

  • Reviewed: 16 January 2025

    3.0
    I was not impressed won’t be back.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, customer service, appreciation, ability to tend to customer needs and requests very poor Wifi and hot water… not happy at all wouldn’t recommend to anyone

    No breakfast😟

    Stayed in January 2025

  • Reviewed: 5 January 2025

    4.0
    Disappointing room
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night

    The room was gross. I'm usually not horribly picky about places, but I got there at 8 and the person wasn't even at the desk. I had to call, even though it said check-in was before 9. When I got into my room, the thermostat was broken and there was a space-heater fan on one of the bedside tables. It was -4 outside. There was hardly any light. It smelled of mold. The bottom of the bathtub was next to black and the shower was only at about 5'6. Maybe lower. It was only up to my chest. The coffee machine didn't work either. It just boiled up top and then spilled out the bottom. I'm not sure how the other rooms are, but I don't think I will be staying at this place again.

    It's in a good, central location. It was inexpensive.

    Stayed in January 2025

  • Reviewed: 25 November 2024

    3.0
    Pat the extra and go somewhere else.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy neighbours was playing music until 3am. Power went out because I used a microwave. Room doesn’t feel clean.

    They catered to my off hours emergency within 30mins. The power went out because I turned on the microwave and it turns out the whole room only has one power/plug?

    Stayed in November 2024

  • Reviewed: 1 October 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Internet and cleanliness was below average

    Stayed in September 2024

  • Reviewed: 25 September 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poll is very dirty Burn in the house

    Stayed in September 2024

  • Reviewed: 2 September 2024

    3.0
    You get what you pay for maybe less
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn't operational tv didn't work in the first room wasn't clean

    Not much the entire place needs renovation

    Stayed in August 2024

  • Reviewed: 21 August 2024

    4.0
    Was disappointed in the appearance for the price I paid
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night

    room smelled funny. No instructions for coffee machine, no carafe for coffee, Window didn't close so heard the neighbors all night. The cost for the stay, way too much.

    staff was great! TV didn't work and he came and fixed it but had to go and get another remote. Was quick which was appreciated. Polite and helpful for sure.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    An old building that should be torn down and rebuilt.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a foul smell l like swamp water.

    It was quiet.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    3.0
    Shocked state of Room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The windows had dead bugs at the bottom of it Walls were not clean. Mold on the bathroom ceiling The cups that came with th coffee maker not in a good state. The plastic cups were melted. The paper cups were not in a sealed plastic. Only decaf coffee bags were available. The bath tub was all scratched / scoured

    The beds were clean. The toilet bowl was clean.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Little bit run down and dirty

    Curry joint next door was delicious

    Stayed in July 2024

  • Reviewed: 18 July 2024

    3.0
    Not family friendly, used as a place to buy drugs.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Before we even entered our room, other gusts of the property offered us drugs. The staff were usually not around or difficult to locate. It was obvious that this type of business was tolerated by the facility, who turned a blind eye to the drug dealing going on.

    Its proximity to shopping locations.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    5.0
    Doors lock
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room door didn't lock so we did a room change and when I went to check out I got locked in the room and their was no landline and the front desk number on the internet was incorrect so it was a little bit scary .. panicked a bit... Was 25 mins late for check out due to this reason. And front desk didn't take me seriously and tried to charge me a late check out fee...

    Beautiful view

    Stayed in June 2024

  • Reviewed: 8 July 2024

    4.0
    My stay was good enough for the 2 days but please folks clean the place up.
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the smell in the bathroom and the look of the stained bath tub. The sliding door to go out side was dirty too. Pick up the cigarette buts please!!

    I liked the swimming pool was clean and refreshing swim. Also had a outdoor BBQ for guests to cook your own food.

    Stayed in July 2024

  • Reviewed: 8 June 2024

    3.0
    Gross. Never again
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Filthy carpet. Of course place is old and run down but this was disgusting

    Utterly filthy carpet. They were sticky they were so dirty and too many stains, large and small to count. You think they could spend 40 minutes and tear up carpet then put some cheap but washable linoleum down!

    Stayed in June 2024

  • Reviewed: 6 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    Towels were badly stained Air conditioning not fitted right. Didn't dare to try gaps of an inch or more. Coffee pot not working. Needed to get cups and so unable to make coffee.

    Picture sliding door. Unfortunately the windows were quite dirty.

    Stayed in June 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: