Reviews of Jasper East Hostel - Near Jasper National Park East Gate Entrance
49321 Alberta 16, T7V 1X5 Jasper, Canada

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewIt was very clean, welcoming and had plentiful supplies of kitchenware and facilities to comfortably accommodate guests. The private rooms were well furnished and the staff were polite and friendly. I also like that there were designated quiet times to ensure a peaceful stay. I would stay again
On the last night I stayed the water supply was completely cut off for more than 5 hours. I had to go to the RV park next door to shower and get drinkable water. Also not being allowed in the hostel between 11am and 5pm was a little inconvenient but didn’t affect my stay all that much.
Hello , so sorry about the water our whole area was out for this time and there was really nothing we could do . All fixed now , thank you for staying with us !
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewI liked that I could have my own room with private bathroom. It was clean, comfortable and new. Mike was very friendly and hard working. The kitchen and shared facilities were nice and clean. It was the only affordable accommodation in Jasper (that is ridiculously overpriced).
I knew in advance about the "leave the hostel from 11am to 5pm" rule and I agreed basically because it was the only accommodation I could afford in Jasper. So I cannot complain but does not mean that I liked it, and you must keep in mind: if it rains, if you feel sick, if you forget something etc you cannot get in your room during the day which doesn't make any sense (I've never seen anything like this before). So, I'd say it's ok just for 1 night. Also, it's in the middle of nowhere with zero breakfast options, and the second morning there was no running water at the property.
Thank you for you review . Our daily closures are normal for wilderness hostels in Alberta. This is the main reason we are half the price of Jasper hotels where you can stay all day ,as well it keeps labor cost low also the time the cleaners come in to clean all the checked out rooms and the hostel common areas . This is also when we have some time off. You must remember we are a hostel not a hotel when booking. We have a breakfast restaurant 2kms away at the Overlander Lodge , we have a communal kitchen for cooking and a grocery store ( Safeway) 20 mins away (not zero options). The entire area was out of water that morning for 35 mins , sorry about that, it was very bad timing being in the morning .
Thank you for you review . Our daily closures are normal for wilderness hostels in Alberta. This is the main reason we are half the price of Jasper hotels where you can stay all day ,as well it keeps labor cost low also the time the cleaner… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewnice option to stay for a solo traveler. I loved this place and may be preferred option next time.
almost 54 KM away from Jasper Downtown. So if you want to see Downtown, you must go and visit and then check-in
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff are helpful! Great location, anything you need is juts close by ! And there is an awesome brewing near by the folding mountain brewing great beer, restaurant and so many activities you can do near by ! It’s a must place !
The check was a bit of a hustle due to the time being in from 5:00 pm to 10:00 pm but it’s understandable as they are remote and are behind the jasper east cabin !!!!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat hostel in great location with private rooms, kitchen facilities, parking and a couple restaurants near by. Wonderful and accommodating staff! We can’t thank enough to Angie for all suggestions and advice on hikes and area. We enjoyed our stay and definitely coming back. Highly recommended!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWas none.
More info on location & type of hostel
All the info on location and hostel type was emailed to you four times , once when you booked and three times after. Location info is very detailed on the website , in the 4 emails you received and on the booking.com site . Also hostel type is very clearly described . Maybe check your emails more often and also check the info on sites before you book . It is not best to only look at the price when booking . As you can see we have the highest review score (9.0) in all of Jasper and most other guests have no issue finding our place or the type of hostel we are .
All the info on location and hostel type was emailed to you four times , once when you booked and three times after. Location info is very detailed on the website , in the 4 emails you received and on the booking.com site . Also hostel typ… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery clean and a good location. Helpful staff
Nothing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe red light therapy and grounded sheets.....best sleep I have had for about 10 years!! Dinner at the brewery was also 10/10.
Nothing, maybe a longer stay??
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery clean and updated with private bathrooms
The guy running the desk was pretty rude.
Hello , sorry for experience with Michael , He has a bit of a language barrier and is here to better his English over the summer with me . I would say he is not rude at all , maybe direct as I do instructed him to inform guests of all our rules and polices upon arrival and during their stay . Thank you for staying with us and your review.
Hello , sorry for experience with Michael , He has a bit of a language barrier and is here to better his English over the summer with me . I would say he is not rude at all , maybe direct as I do instructed him to inform guests of all our r… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewVery nice staff and very nice and clean rooms
That it rained the next day :-)
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean, everything a solo traveller could ask for in a hostel style setting. Loved having private solo rooms with shower/toilet facilities.
Hot water was lacking in the morning
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewBathroom could be cleaner
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSince my husband and I had to each get a single room, one was downstairs and the other upstairs. Upstairs was a beautiful cozy room with infrared light at the head of the bed and grounding organic sheets on the bed. Both rooms had luxurious Turkish towels. The communal kitchen was well organized and spotless. Lovely staff, Michael greeted us and owner, Angie was very knowledgeable about area “to do’s”. Great stay!
My husband’s downstairs bathroom didn’t have a hand towel.
hi there , thank you for the wonderful review ! You had a deluxe room upstairs which comes with a few extras ( hand towel is one ) your husband had a Regular room this is why he did not have a a hand towel and the other extras you had .Hope to see you next summer !
hi there , thank you for the wonderful review ! You had a deluxe room upstairs which comes with a few extras ( hand towel is one ) your husband had a Regular room this is why he did not have a a hand towel and the other extras you had .Hop… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, comfortable bed and private bathroom. Perfect! The shared kitchen was organized and spotless.