The room, in the annex building was musty smelling, and the carpet felt perpetually damp because of it. The wifi is laughably bad, and even the TV service was barely usable. It was a clean space but the rooms need updating, desperately especially for the price you pay. Also, the driveway into the resort could use some pavement, the lip to get in and out is atrocious, so if you have a lower vehicle beware.

The room was clean, staff were very lovely

Stayed in August 2025

Our room had a loft. Sadly it looked like it hadn’t been cleaned in a while.

Great location very close to Sandbanks Provincial Park. Staff great. Comfortable bed. Restaurant is lovely - overlooks West Lake.

Stayed in June 2025

The facility was a little old but the location and the setup were wonderful. The restaurant and the swimming pool were far better than we expected from photos.

Stayed in July 2025

Location!

Stayed in July 2025

There was no breakfast provided. I would have really liked real cream for my coffee in the morning, which was not available.

Stayed in July 2025

The rooms really need renovation — the carpets were old, damp, and smelled bad, which made the whole space feel humid. The kids' playgrounds were outdated and not very appealing. For the price we paid ($650 for two nights), we expected a higher level of comfort and cleanliness.

The location was great — close to the beach and nature. The water was warm, so we were able to enjoy an evening swim. The pool was nice, and the restaurant was surprisingly good. There was a live country singer the first night, and she sang really well. The bathroom in our room was clean.

Stayed in July 2025

Small upstairs room (we didn’t know that it would be steep narrow stairs, no elevator) As at out of town location, restaurant wasn’t open on the day/night we stayed, and we had no prior knowledge of this. There was no notice on the booking information or resort description. As overseas visitors we were not traveling with breakfast or dinner provisions and had expected to be able to eat at the on-site restaurant. No plates or cutlery were in the room to use, even if we had brought food with us.

Nice location. Very spread out.

Stayed in June 2025

I loved the pool and that there was live music at the restaurant. The restaurant had a beautiful view.

Stayed in June 2025

Wasn’t super clean.

Close to the water.

Stayed in June 2025

Short shower, thought loft was a proper bedroom and 2 single beds not 2 bunk beds. Only 2 chairs for sleeps 4

Staff location patio

Stayed in June 2025

The lights in the hallway outside the room we stayed in are extremely bright at night and illuminate the room through the door and window. It's far too bright for sleeping. Thank goodness we brought a blackout sheet to put over the window. But we still had to use the bed runners for the window on the door. If they were on a motion sensor, it would help a lot.

It's a very picturesque location and it's nice and quiet. Great for getting some peaceful rest. Overall I would recommend staying here. But pick one of the cottages down by the water. It will be worth the extra price. We will explore the property even more next time.

Stayed in June 2025

The location is awesome, outside is beautiful. The staff go above and beyond to make your stay comfortable. The beds and the washrooms were very clean. The drawers not as much but an easy fix, I'm sure if I would have complained someone would have immediately fixed it. Overall I was very happy with my stay , I wish dogs were allowed somewhere on the resort.if they were it would become a yearly get away.

Stayed in May 2025

However, the place feels a bit neglected. I booked it expecting the hot tub to be larger and located outside—not in the bathroom—as shown in the photo. The room didn’t look like the one in the pictures. The TVs didn’t work, they couldn’t connect to the internet, and there were no public channels or anything else to watch, just the sea to look at.

I liked the view of the lake, and you can tell it used to be a very beautiful place. The room was nice, and I didn’t expect it to have two levels, which was a pleasant surprise.

Stayed in April 2025

When we arrived, the TV in our room was not working. Staff quickly moved us to another room where everything was good. Next day however the second room's TV failed. I believe the network was satellite which can be chronically undependable when snow covers the dishes.

Restaurant served spectacular meals every dinner we ate there. Once we ate there, we kept eating there as the food was so good. The steak was so good my wife had it twice. The lamb was the best I have ever eaten, so tender that it was served with a bread knife as nothing heavier was necessary. Vegetables cooked with just the right amount tenderness.

Stayed in December 2024

I arrived in the dark. It is a large resort with many lodges and cottages. It was a bit difficult to locate which was my lodge. It was deserted and dark and a bit scary. My room was comfortable and quiet. The wear on the room is indicative of a summer family resort , with sand on your feet and kids playing, it's fine , it was nice to envision the happy family times there during the summer.

This was a large family room , it had a full bed, plus 2 bunk beds and an empty loft area for more sleeping. TV, lounge chairs, fridge, microwave, coffee, everything I need for a comfortable work stay. Super quiet , as I was there off season. Would be an excellent family vacay ,as it's right on lake Ontario with a nice beach. I could hear the waves crashing from my bedroom. There is a lot to do on the resort during the summer season, with restaurants, kids area's, bbq's and activities. A great get away resort .

Stayed in October 2024

The place need some updates.

Great location

Stayed in August 2024

Renovations in progress. Large conference at the location made it hard to get dinner reservations.

Friendly courteous staff. Rooms very clean.

Stayed in November 2024

low ceilings in room on upper level. danger of bumping your head.

location

Stayed in October 2024

Room was a bit tired and the carpets have seen better days. The room had A slightly musty odor. It did dissipate after I opened the windows.

Location was superb. Food was delicious and bar/restaurant service was friendly.

Stayed in September 2024

Wood structure can be a bit creaky.

View of water and sunset.

Stayed in September 2024

Room needed a little maintenance some things like ceiling fan were a bit worn out.

Beautiful location. I loved sleeping with the windows open in the beach front room and sitting out on the patio watching the lake. Bed was comfortable to sleep in as well. Plenty of space. Front desk staff were welcoming and friendly.

Stayed in September 2024

Our bathroom was tiny and needed updating.

The second bed was on its own floor with its own bathroom. Perfect for a couple plus a friend. Loved spending time on the beach. There is a pool but unfortunately we didn’t know about it until we were leaving.

Stayed in August 2024

loads of Spiders

Location

Stayed in August 2024

First time guest ... dud not realize the distance between activity sites. Very challenging for a pair of 80+ yr Olds with mobility challenges. Reduced participation and needed to drive to and from The Knoll. Maybe an offer of Golf Cart service could be an optional service support.

Excellent service and food at The Knoll for a family dining time.

Stayed in August 2024