The attention to detail, the unique decor, and charm.

Stayed in September 2025

Nothing

Everything was very cute, clean, and esthetically pleasing. The host was very welcoming and bright. Beautiful location. This place is my in my number one top stay in all of alberta

Stayed in August 2025

It was clean, and the staff was extremely friendly. And the perfect location

Stayed in August 2025

Everything was great!

I loved the service, the thoughtfulness of the owners and how little things that may have been forgotten at home were available at the inn. I loved the character of the place, the comfort of the bed and the very soft sheets. The spa tube was nice to soak in at candlelight. It felt clean and had such a calm atmosphere.

Stayed in August 2025

Very cute little inn. Friendly staff and the room was clean and spacious. There was a lot of construction in town when we were there so we walked a fair amount. It was a quick walk to the big dinosaur, downtown, and restaurants.

Stayed in August 2025

We had a bit of trouble with the lock on our door, but that was an easy fix.

The room was cozy and clean. The location was walking distance to everything we needed. The family who runs the Inn was wonderful.

Stayed in August 2025

There is construction nearby which might mean an earlier start to the day for some people. Didn’t bother us.

Staff were great - family run. Bathroom was recently renovated. Windows open. Walking distance to coffee shops, restaurants, microbreweries.

Stayed in August 2025

The staff was very welcoming and accommodating. The rooms were very clean and nice. I'd definitely recommend this place to anyone coming to Drumheller.

Stayed in August 2025

Nothing

Staff were amazing. Great location. Felt like staying with a friend. Great backyard to relax.

Stayed in July 2025

Great place to stay. I like non-chain hotels if I can , and this is a wonderful spot. Awesome for solo traveler or couple.

Stayed in July 2025

All good!!

The owner / operators are very respectful and friendly to the customers. You see they are very genuine

Stayed in July 2025

The room was clean, the bed was comfortable and staff was lovely.

Stayed in July 2025

That we could only stay one day.

Heartwood is run by a husband and wife duo that go above and beyond to ensure a happy visit to the town of Drumheller. The accommodations were surprisingly plush with a variety of small touches to make us feel comfortable. Teas, coffees, snacks etc.

Stayed in April 2025

This place was a great find. The room was clean, nicely furnished and a good size. The staff were all fantastic, I wish I could have stayed longer than just 1 night. While breakfast is not included, it was delicious and well worth the extra cost (which wasn't too much considering how good it was). Overall I would highly recommend this place to anyone visiting Drumheller, you really can't go wrong with it.

Stayed in April 2025

Pillows were comfortable but a big thin for our preference. That was minor though.

The people were kind and explained everything we needed when we arrived. The room was nice with a unique layout. The shower was great.

Stayed in October 2024

The door to my room is on the outside and unfortunately it is an older door with no proper seal around it. So I found a lot of spiders, box elder bugs, months etc would make their way in. These are new owners and I am sure they will be fixing these minor issues sooner than later.

I loved the house, the staff. The room was very clean and felt comfortable to be in. The breakfast I ordered was outstanding, good bang for your buck ❤️

Stayed in September 2024

small closet space

hospitality of the hosts, cleanliness

Stayed in September 2024

Nothing!!

It was in a beautiful area and very clean

Stayed in September 2024

A very minor point but as someone with arthritic knees I am finding it harder to climb in and out of baths without assistance, but as I travelled with a partner this was not a problem

The friendly welcome (great customer service!), fresh muffins, fruit and tea and coffee, being able to access the car directly from the back door of our room without having to go through the inn, a peaceful night's sleep

Stayed in August 2024

Not a lot to improve, it was a lovely stay!

The staff were very friendly and welcoming. The Inn was full of character with a friendly crowd. I paid extra for breakfast and boy was I happy about this, even though it already came with unlimited coffee and snacks! I had my own terrace and separate entrance to my room - with an amazing bathroom with all the toiletries I needed, from cotton buds, to clean towels, soap, shampoo and conditioner etc. I well equipped BnB - would gladly stay again.

Stayed in August 2024

Minor issue: There was an unpleasant odour when walking through the upstairs hallway. I realize the Inn is very old so it may just be an "old bldg smell". Also, I had trouble turning on & watching the TV, with the 2 remotes, etc. Maybe it might be useful to guests to provide some instructions on how to turn on the TV & to access the signal & guide, etc. I forgot to mention this to mgmt at the reception desk when I checked out.

Perfect Location, right downtown Drumheller, easy to find & get to. The actual Inn bldg & grounds were very nice. Room was very nice, bathroom & really awesome shower were newly-renovated and very clean. The bed, sheets and pillows were clean & very comfortable. The covered deck/patio, yard, dino statues, etc. were really nice/neat/cool. I only had a very brief one-night stay here (attended Blue Rodeo concert Sunday night August 11 at the Amphitheatre) and did not have time to enjoy the entire property, but I will definitely stay here again & hope to use and enjoy the Inn/yard/patio alot more. I understand that the Inn was very recently purchased and is under new mgmt, and the new owners/staff were very friendly & seemed very eager to improve things and make guests' stay even more better.

Stayed in August 2024

Only negative is that the air conditioner was very noisy. However, we shut it off and opened the windows so it was fine.

It was nice to get free coffee and snacks in the morning.

Stayed in July 2024

Nothing, truly. Cannot recommend this place enough.

It was such an amazing experience with both the staff and the inn itself. Loved that the room was very clean and comfortable.

Stayed in July 2024

n/a

Cozy Inn and staff are friendly and helpful

Stayed in July 2024