Pillows were too firm.

Conveniently located between two places we needed to be near.

Stayed in August 2025

The restaurant, I know it is not directly a part of the hotel however, I waited to be seated for breakfast for Too long and left. There were other customers waiting too. We saw no employees in the restaurant dining room. Hi honey good morning They were in the kitchen talking and laughing. This happened twice to my family and I. We went out to eat elsewhere.

Stayed in June 2025

Restaurant close at 10pm

Mini bar in the room

Stayed in June 2025

no complaints

clean, modern & comfortable

Stayed in December 2024

The smell in the bathroom was like pee!!

Stayed in August 2024

Coffee machine didn't work and was leaking in the room. Was concerned because extension cords on the floor and I was concerned there could have been and electrical short but I was able to get a towel in time.

Comfortable bed. Was surprised breakfast was not included with the cost of room.

Stayed in August 2024

Due to the fact that the location of the Hôtel is close to the Highway, I have been disturbed by the noise during the night.

Stayed in March 2024

Reception

Clean and services

Stayed in December 2023

the perfume diffuser at the front door was way too intense

This hotel surpassed my expectations by far, it was beautiful, luxurious and the mini bar was an amazing surprise

Stayed in November 2023

Breakfast should have been included in the booking price we paid which was overpriced.

We didn't have breakfast at hotel, too expensive

Stayed in August 2023

Nice and clean

Stayed in September 2023

Noisy beside major highway

Nice and clean Gréât location

Stayed in August 2023

Restaurant was too expensive for what was on offer. $150 was a VERY large deposit on any room for only one night. Probably due to several full sized liquor bottles available beside coffee machine in room. Very strange! If staying more than a night I would have had these removed.

Hotel tries hard. Pleasant staff, nice comfortable rooms for price with a clean bathroom, well supplied. Pool is warm water and clean - great for an aqua workout or can use gym beside it

Stayed in August 2023

Staff couldn’t help us find old town area We found it ourselves and enjoyed area

Clean, just off highway. Good free breakfast Close to some shops and restaurants

Stayed in July 2023

Due to a power outage we didn’t have power or air conditioning for our first night.

Hotel was nice and clean and location was great.

Stayed in July 2023

I was busy no breakfast

Stayed in June 2023

good price and tasty breakfast

Stayed in May 2023

You could see some stains in the hall carpets, the sheer window coverings in my room were torn a bit.

Location lose to where I had to be. Pool is small but refreshing, would be nice if the spa was warmer but being open to the pool I can understand why. Sauna was clean and hot.

Stayed in May 2023

Extremely pricey.

Clean, nice mini bar.

Stayed in February 2023

The fact that they knew 2adults and 1 teenager were showing up and only 2 bath towel, 1 hand towel and 2 face cloths were in bathroom! Asked at front desk and were told oh yes we will send them to the room and it wasn’t until next day that we asked again to get them!! Overall a great stay and will book again in future!

Excellent meals at the restaurant

Stayed in January 2023

No dinner or breakfast facilities

The dining room was closed - had to have takeout in our room

Stayed in August 2022

Can’t think of anything negative from a one night stay

Had to travel a bit for a restaurant that was open past 8 o’clock. But found a magnificent ice cream shoppe nearby when we returned to the hotel. Liked the parking set up Well lit etc so felt comfortable that vehicle would be quite safe

Stayed in August 2022

I want to start by saying that the receptionist who welcomed me was very kind and professional, and that made me feel good about choosing this hotel. Unfortunately, my experience took a turn when the supervisor stepped in. She introduced herself and immediately asked me who I had spoken to about organizing a small birthday celebration for my daughter. I explained that I had spoken with two different staff members who told me it was okay, I didn’t get their names. Her response was, “You were supposed to know their names.” She spoke to me in a way that felt accusatory and dismissive, as if I had done something wrong by trusting the information her own staff gave me. As a supervisor, she should have known better. Her role is not just to enforce rules but to de-escalate, guide with grace, and provide leadership through respectful communication. Blaming a guest for a miscommunication caused by her own team is not only unfair, it’s unprofessional and sets a poor example for the staff she’s supposed to lead. Instead of making me feel welcomed or supported, she made me feel like I wasn’t allowed to celebrate my daughter’s birthday, even though in the end she did allow it. The entire exchange left a sour taste in my mouth. Her tone and attitude were not professional, and in my opinion, she did not demonstrate the level of customer service or emotional intelligence expected from someone in a supervisory role. I also had a separate interaction with another receptionist who initially spoke to me in a harsh and aggressive tone. I let her know how it made me feel, and to her credit, she adjusted her attitude and even apologized when I came back later. That showed maturity and professionalism. This experience has left me with mixed feelings. Some staff clearly care and make an effort, while others, especially those in leadership positions, could benefit from training in client relations and respectful communication.

The reception who welcomed me was really nice.

Stayed in June 2025

TV connectée

Stayed in March 2025