Reviews of Hume Hotel & Spa 5 stars
422 Vernon Street, V1L 4E5 Nelson, Canada

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWonderful location. Car park just next door. Very well maintained and looked after. A great hotel.
Thank you for your review, Wes. We are delighted to hear you enjoyed your stay with us. Janine
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation and general feel of the hotel.
The room had now view with windows that were treated so you could not look out.
Thank you so much for your kind words about the vibe and atmosphere of our hotel – we're thrilled to hear you enjoyed that part of your stay Bodo! That said, I’m sorry to hear that the frosted window and lack of view didn’t meet your expectations. We understand how important the room experience is, and we regret that this aspect fell short for you. For any future visits, we’d be happy to offer you a room with a clear window and a better view, subject to availability. Just let us know when you're booking or checking in, and we’ll do our best to accommodate your preferences. Janine
Thank you so much for your kind words about the vibe and atmosphere of our hotel – we're thrilled to hear you enjoyed that part of your stay Bodo! That said, I’m sorry to hear that the frosted window and lack of view didn’t meet your e… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeds very comfortable
Our room had opaque windows and it looked directly at a wall about 2 feet away.
Thank you for your review, Michelle. Your input is essential to us. We hope you give us a chance to host you again in the future and For your next stay, we’d be happy to offer you a room with a better view, subject to availability. Simply reach out to us in advance or mention this message during booking, and we’ll do our best to ensure a more satisfying experience. We truly value your patronage and hope to welcome you back soon. Janine
Thank you for your review, Michelle. Your input is essential to us. We hope you give us a chance to host you again in the future and For your next stay, we’d be happy to offer you a room with a better view, subject to availability. Simply r… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBeautiful room, very comfortable and clean. Hotel was in a great location with many great restaurants nearby.
Thank you for your review, Danielle. We are delighted to hear you enjoyed your stay with us.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation was fantastic and the hotel staff was very accommodating
Rooms was extremely small
Thank you for sharing your feedback. We're sorry to hear that the room felt a bit smaller than expected. We understand that comfort and space are important. We hope the cleanliness, service, and other amenities helped make your stay enjoyable. Should your travels bring you back, we’d be happy to recommend one of our larger room options for a more spacious experience. Janine
Thank you for sharing your feedback. We're sorry to hear that the room felt a bit smaller than expected. We understand that comfort and space are important. We hope the cleanliness, service, and other amenities helped make your stay e… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and helpful. Loved the vintage B&W photo in the rooms. Location was central and within walking distance of many local shops and restaurants. Would book there again
Netflix sign in not an option on the TV in the room (i.e. not a smart TV)
Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We apologize for any inconvenience you experienced during your stay. Your input is essential to us.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLove this place. Stay here every time I’m in Nelson.
Thank you for your review, Matthew. We are extremely delighted that you enjoy our beautiful hotel. Thank you for your continued support.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEverything was real good to great. The staff was friendly and helpful. The Library restaurant food was very good. The hotel has a cool historical vibe but not stuffy. The room was excellent. It’s located right in the middle of town.
Thank you for your review! We are delighted you enjoyed your stay with us, and we look forward to hosting you in the future.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was beautifully maintained and the staff was so friendly and helpful. The room was perfect - clean and cute. Sure the music was happening but they don’t try to pretend like they can fix it. I didn’t mind.
Thank you so much for your wonderful feedback, Elspeth! We're absolutely thrilled to hear that you had an amazing stay with us. Creating memorable and comfortable experiences for our guests is what we strive for, and your kind words let us know we're on the right track. Janine
Thank you so much for your wonderful feedback, Elspeth! We're absolutely thrilled to hear that you had an amazing stay with us. Creating memorable and comfortable experiences for our guests is what we strive for, and your kind words le… Show more