Reviews of HOTEL10 4 stars
10 Sherbrooke Ouest, H2X 4C9 Montréal, Canada

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPerfect location for us. Clean and comfy.
No tea in room. Breakfast price was outrageous. Hotel expensive for all we got. Should have breakfast included.
Dear Jjf, Thank you for sharing your feedback following your stay at HOTEL10 Montréal. We’re delighted to hear that you appreciated our perfect location, as well as the cleanliness and comfort of your room. Kindly be inform that in each room, we have placed complimentary coffee and a coffee machine, while we also offer complimentary tea/tisane upon request, You needed just to call reception and they were going to be happy to provide it to you. We also appreciate your comments regarding the breakfast pricing. Your feedback has been shared with our team as we continually look for ways to enhance the guest experience. We’re glad to know that despite these concerns, you plan to return, and we look forward to welcoming you back for another stay in Montréal. Kind regards, Gerta
Dear Jjf, Thank you for sharing your feedback following your stay at HOTEL10 Montréal. We’re delighted to hear that you appreciated our perfect location, as well as the cleanliness and comfort of your room. Kindly be inform that in each ro… Show more
Reviewed: 21 August 2025 · Stayed in May 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery good stay. Staff were friendly and helpful
Nothing
Dear Mr.Tim, Thank you for sharing your kind feedback! We’re delighted to hear that you enjoyed your stay with us and that our facilities and team members contributed positively to your visit. Our staff takes great pride in providing warm and attentive service, and your recognition means a lot. We look forward to welcoming you back to HOTEL10 Montreal on your next trip, and we hope to make your future stays even more memorable. Warm regards, Gerta Front Office Manager
Dear Mr.Tim, Thank you for sharing your kind feedback! We’re delighted to hear that you enjoyed your stay with us and that our facilities and team members contributed positively to your visit. Our staff takes great pride in providing warm… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBeautiful room, close to main landmarks
Nothing
Hello Marco, Thank you for sharing your kind words with us. We’re delighted to hear that you enjoyed your beautiful room and appreciated our convenient location close to Montreal’s main landmarks. We hope your stay with us made your visit even more memorable, and we look forward to welcoming you back to HOTEL10 on your next trip to the city. Regards, Gerta Front Office Manager
Hello Marco, Thank you for sharing your kind words with us. We’re delighted to hear that you enjoyed your beautiful room and appreciated our convenient location close to Montreal’s main landmarks. We hope your stay with us made your visi… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewA great, modern boutique hotel in the heart of the city of Montreal, well located with access to main roads and subway system nearby. Exceptional value for top tier quality room, exceptionally spotlessly clean.
Dear Perry, What a pleasure to read your wonderful feedback—thank you so much for sharing it with us! We’re delighted that you consider HOTEL10 a “gem” and that you enjoyed our modern boutique style, central location, and the exceptional cleanliness of your room. Providing great value while maintaining top-tier quality is exactly what we strive for, and it’s truly rewarding to know we succeeded during your stay. We look forward to welcoming you back again and again on your future visits to Montréal. Kind regards, Gerta Front Office Manager
Dear Perry, What a pleasure to read your wonderful feedback—thank you so much for sharing it with us! We’re delighted that you consider HOTEL10 a “gem” and that you enjoyed our modern boutique style, central location, and the exceptional c… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWelcoming staff, great location, clean rooms, and they’re very pet friendly.
Dear Ksenia, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our welcoming staff, great location, clean rooms, and pet-friendly atmosphere. We look forward to welcoming you and your furry friend back to HOTEL10 Montreal soon! :) Warm regards, Gerta Front Office Manager
Dear Ksenia, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our welcoming staff, great location, clean rooms, and pet-friendly atmosphere. We look forward to welcoming you and your furry friend back to HOTEL10 … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location is great and the room is very spacious for the location. Also, our room was very noisy and we mentioned this to the front desk. They responded and changed our rooms.
Dear Sezen, Thank you for sharing your feedback. We’re glad to hear you enjoyed our great location and spacious rooms. We also appreciate your understanding regarding the noise issue and are happy that our front desk team was able to promptly assist by offering a room change. We hope to welcome you back for an even more comfortable stay in the future. Warm regards, Gerta Front Office Manager
Dear Sezen, Thank you for sharing your feedback. We’re glad to hear you enjoyed our great location and spacious rooms. We also appreciate your understanding regarding the noise issue and are happy that our front desk team was able to promp… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewOur room was wonderful! The bed was huge and very comfortable. The shower room was excellent with a really good shower. Great facilities. Very nice concierge and very helpful receptionist. Location was very good too
nothing. An excellent stay.
Dear Joanne, Thank you for your fantastic feedback! We’re thrilled to hear you loved your wonderful room, especially the comfortable bed and excellent shower. It’s also great to know our concierge and reception team made a positive impression. We’re glad you enjoyed our location and facilities, and we look forward to welcoming you back to HOTEL10 Montreal soon! Warm regards, Gerta Front Office Manager
Dear Joanne, Thank you for your fantastic feedback! We’re thrilled to hear you loved your wonderful room, especially the comfortable bed and excellent shower. It’s also great to know our concierge and reception team made a positive impress… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewClean, service is great! Experience was exceptional.
Dear Adelkhan, Thank you for your kind words! We’re delighted to hear you found our hotel clean and enjoyed our service. It means a lot to us that your experience was exceptional. We look forward to welcoming you back to HOTEL10 Montreal soon! Warm regards, Gerta Front Office Manager
Dear Adelkhan, Thank you for your kind words! We’re delighted to hear you found our hotel clean and enjoyed our service. It means a lot to us that your experience was exceptional. We look forward to welcoming you back to HOTEL10 Montreal … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI was expecting a free access spa
Dear Clara, Thank you for sharing your expectation with us. We understand how a spa can enhance your stay experience. At HOTEL10 Montreal, we offer complimentary 24-hour access to our on-site gym exclusively for our guests. However, the spa located within the same building is operated independently and is not part of our hotel services, so we are unable to provide free access to it. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay. Kind regards, Gerta Front Office Manager
Dear Clara, Thank you for sharing your expectation with us. We understand how a spa can enhance your stay experience. At HOTEL10 Montreal, we offer complimentary 24-hour access to our on-site gym exclusively for our guests. However, the sp… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewRoom upgrade was excellent. Location very good. Beds comfy
Breakfast buffet not great. Housekeeping would only knock at 9 am and we wanted to sleep but then they would not return to clean the room. Disappointing
Dear Helen, Thank you for sharing your detailed feedback following your weekend getaway at HOTEL10. We're so glad to hear you enjoyed your stay overall—especially the complimentary room upgrade, our central location, and the comfort of our beds. It’s wonderful to know these aspects contributed positively to your experience. That said, we're sorry to learn that the breakfast buffet did not meet your expectations and that our housekeeping schedule disrupted your rest. Your comfort is very important to us, and we understand how valuable a restful morning can be, especially during a weekend escape. We’ve shared your comments with our housekeeping and food & beverage teams to ensure we improve in these areas moving forward. We truly appreciate your feedback and hope to have the chance to welcome you back for a more seamless and relaxing stay. Warm regards, Gerta
Dear Helen, Thank you for sharing your detailed feedback following your weekend getaway at HOTEL10. We're so glad to hear you enjoyed your stay overall—especially the complimentary room upgrade, our central location, and the comfort o… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewStaff was very helpful and accommodating - they were able to help me out with the many requests I had. Hotel was nice and clean when you walk in, smells great, and there is immediate access to the elevators.
Rooms could’ve been a bit more clean. Washrooms were very clean, but room mirrors seemed dirty and baseboards in less commonly cleaned areas (example, behind/beside nightstand) shows obvious signs of dust collecting.
Dear Manjot, Thank you for your thoughtful review! We’re delighted to hear that our friendly and accommodating staff made a positive impression and that you enjoyed our great location and welcoming atmosphere. It’s wonderful to know you appreciated the cleanliness of the washrooms and the overall hotel environment. We apologize for the areas in your room that did not meet our usual standards of cleanliness, such as the mirrors and baseboards. Your feedback has been shared with our housekeeping team to ensure these details are addressed more thoroughly going forward. We truly appreciate your insights and hope to welcome you back to HOTEL10 for an even better experience next time. Warm regards, Gerta
Dear Manjot, Thank you for your thoughtful review! We’re delighted to hear that our friendly and accommodating staff made a positive impression and that you enjoyed our great location and welcoming atmosphere. It’s wonderful to know you a… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation, room, bar are very good.
Breakfast was overpriced. Food is good, but nothing special.
Dear Alena, Thank you for sharing your feedback and for choosing to stay with us at HOTEL10 Montreal. We're delighted to hear that you enjoyed our central location, comfortable rooms, and lively bar — your kind words mean a lot to our team. We also appreciate your comments regarding breakfast. While we’re glad you found the food to be good, we’re sorry to hear it didn’t fully meet your expectations in terms of value. Your input helps us improve, and we will certainly take your feedback into consideration as we continue refining our offerings. We look forward to welcoming you back on your next visit to Montreal! Gerta Front Office Manager
Dear Alena, Thank you for sharing your feedback and for choosing to stay with us at HOTEL10 Montreal. We're delighted to hear that you enjoyed our central location, comfortable rooms, and lively bar — your kind words mean a lot to our … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified review