There wasn't anything I would change.

I loved the kitchenette. The room was roomy and spacious. The breakfast was delicious and well laid out.

Stayed in July 2025

Pool not accessible all day. Downtown far away (not in walking distance)

Great Hotel for a family stay in Kingston. Spacious and clean room. Access to barbecue area and possibility to eat on a terrace. Well equipped kitchen for an easy meal (no cooking possible). Friendly staff. Pool. Good hot breakfast. Free parking.

Stayed in August 2025

Bathroom fan was not efficient

Staff attitude in guest service

Stayed in August 2025

The mattresses in the room were very hard. Since it was a family vacation and we were with a child, we didn't have enough high chairs for the baby during the breakfast because there was only one

nice hotel. Plenty of parking. I was pleasantly surprised that the room had a mini kitchen and welcome message on the TV. Didn’t have time to try swimming pool and gym.

Stayed in August 2025

Breakfast was disorganized. Basic items like milk were unavailable and there was no signage. Hot trays were out with nothing in them and it wasn't obvious where to find what we wanted. Only one waffle maker with a long line up for it. It was near the end of the breakfast period, and it appeared only one staff member was on duty there. He was working hard to keep up, but appeared to be overwhelmed by the number of guests wanting food or info. We were told that since it was near the end of the breakfast period, the food items would not be replenished. We had breakfast there the next two mornings, but went earlier and things were fine since we knew where to find things now.

Convenient, new and well-appointed. The room was comfortable and spacious. Staff were friendly. Parking was easy and free. Very clean.

Stayed in August 2025

Location a big far from cemter Need shaded area for patio

Free Breakfast Cleanliness

Stayed in August 2025

Staff

Location

Stayed in June 2025

The pet fee was atrocious. Cost extra $100 to stay with one pet for a night. I usually stay places where its less expensive and some places I have stayed dont even charge for a pet. I will stay elsewhere next time when travelling with a pet Pool crowded all the time but looked nice, water warm

Clean rooms with fridge, micro, toaster, dishwasher. beds comfortable. Offers breakfast.

Stayed in August 2025

The room was spotless and well maintain.

Stayed in August 2025

We did not like the breakfast unfortunately and this is something we always try to get included when we stay in hotels. They geared too much to making breakfast sandwiches. They had the same thing every single day with no variety. Turkey bacon - not regular. Sausages that were probably heated in a microwave - not browned and didn’t look cooked. Egg omelettes that were round and thin to fit on a bagel and egg and spinach egg rounds that I didn’t like. Disappointed in that and not being able to start our day with a good breakfast.

The room was absolutely wonderful. We loved having the sofa and separate bed and the kitchen and full size fridge was great also. We brought a lot of drinks and had leftover dinners that would not fit in a typical mini fridge. We were lucky to be right around the corner from an ice machine so we took our mini cooler with us each day and filled it with ice. An outdoor patio section and bbq area that got used by groups and was nice to sit at. This was a very comfortable stay.

Stayed in July 2025

There was some kind of event, with lots of youth staying at the hotel, and it was a bit loud.

Clean, comfortable room.

Stayed in July 2025

Breakfast arrangements. Maybe they should look bigger areas and setup more counters. There was long queue and chaos.

Rooms are spacious and the entire facility generally is very clean. Lots of parking space.

Stayed in July 2025

Breakfast was pretty bad.

Stayed in July 2025

Breakfast was good, but an additional waffle machine (at least) is needed to avoid the lengthy line of people wanted a waffle for breakfast. Also, the way in which the bacon, bread, eggs are presented make it hard to handle.

Perfect location to downtown and highway!

Stayed in July 2025

A breakfast was not bad, though a place for it had limited seats. As a result when it crowded (it was on our first day) people waited for place to sit and have a breakfast, also lines were huge. Beds were not comfortable and creaking :)

A relatively new place with large rooms and well functioning facilities and equipment, caring and friendly staff and overall like-home place with kitchen, fridge and etc. Also The Cannery Kitchen & Social (in adjoined Double Tree) was great, affordable, stylish and tasty

Stayed in July 2025

N/A

Very clean. Free parking. Beautiful room with full kitchen. Breakfast was included. Cannery Social & Bar at hotel next door was delish.

Stayed in June 2025

Breakfast staff were a little bit crusty and run off their feet.

Nice selection

Stayed in June 2025

The parking lot is very poorly lit and there are potholes . Also the painted parking lines are faded. Lighting in the parking lot is not female friendly after dark

Close to many amenities

Stayed in May 2025

Breakfast was ok

Very clean and nice. The room was great.

Stayed in June 2025

Need more varieties

Stayed in April 2025

Lacking offers of slippers 😅. We stayed on a disability room and I have a toddler unfortunately he keeps on opening the disable button which keeps on opening and nonother locks available.

Its clean and new. It was good, staff are really helpful and inviting. Just a suggestion lobby cleaners should sometimes smile on visitors Hehe, may add more brightness to the hotel.

Stayed in April 2025

Could be better would like scrambled eggs. Coffee was not good either tasted like water.

Stayed in March 2025

The intense running around all day til around 1am. No warnings or camera in halls to monitor.

The staff as very nice and welcoming

Stayed in February 2025

Continental breakfast could use a little work. Eggs we're rubber and bacon wasn't real.

Concierge Marcya was a gem :)

Stayed in March 2025