This is minor but the front desk did not have change for quarters or loonies to use the laundry machines. We recommend stocking some extra change so guests can use the washer/dryer.

The location was great for what we needed - it was close to shopping and dining options. Parking onsite was convenient. Rooms were well maintained and clean.

Stayed in August 2025

It was close to everything we needed to go.

Stayed in August 2025

No free parking

Very nice staff, especially at breakfast.

Stayed in August 2025

Friendly staff, clean and comfortable rooms, great hot breakfast.

Stayed in July 2025

Breakfast was more than expected parking was very reasonable and pool a nice touch

Stayed in July 2025

The common area like the corridors, the room are pretty dated. Need some freshing up, especially the walls

The staff at breakfast was excellent. I didn't get his name; but he was on July 4th morning shift. He went an extra mile to get us fruits that we asked for, constantly clearing our plates & utensils. The front desk staffs were helpful. The cleaning staff was efficient.

Stayed in July 2025

na

very convenient and friendly staff. Hotel room is very clean.

Stayed in May 2025

there was no breakfast or coffee options when leaving at 6am.

Service was amazing and the rooms were very clean. Lots of space in the suites, we loved this.

Stayed in May 2025

The room was a bit smaller than expected

The room was cozy and comfortable, and the staff was exceptionally friendly and polite

Stayed in May 2025

The cleaning is ok but not great. The hallways should be vacuumed more often. I stayed close to the elevator so it can be a little too noisy, not only because of people traffic but the elevator itself. But this is valid for every hotel. The parking is paid, but I think it could be included in the price.

The building is in good condition, with a few spots showing its age. The rooms are spacious and bright, with a walk-in shower and good bathing products. The breakfast is good by North American standards. But the highlight is the service, the staff is awesome, as a rarely found here in Canada. I believe that the international staff contributes to a better customer service in this case.

Stayed in February 2025

Excellent

Stayed in March 2025

The restaurant didnt open 24/7 I had to buy lunch outside because the restaurant only opened for breakfast and dinner (5pm-10pm)

The breakfast was nice but i wish they were changing the options.

Stayed in February 2025

Breakfast eggs not nice

very friendly staff

Stayed in February 2025

The only thing I didn't like was the noise that the refrigerator was making during the night , it was a bit annoying.

I liked the staff ,very polite and especially Jason at the front desk very helpfull and friendlly. Also Deep at the breakfast team was friendly and helpfull. The people made our staying memorable, thank you guys. Also the housekeeping lady helped my wife when she was in a hurry and forgot her key card. The kitchen and office facilities were very usefull.

Stayed in February 2025

Not application

Rooms and lobby

Stayed in February 2025

None

The comfortable and clean room with great facilities that meets all my needs. Very good breakfast with friendly and helpful staff. Convenient location with restaurant downstairs and cafe at walking distance

Stayed in January 2025

The breakfast was above average but still not the greatest I've ever seen. Would love to see more fresh fruits.

Stayed in January 2025

Breakfast area too small and crowded.

Frontdesk Staff was welcoming; Bistro was good.

Stayed in January 2025

My room was next to the elevators, there was some noise heard when they operate.

Location, value, room cleanness, quiet and comfort.

Stayed in December 2024

The air conditioner wasn’t working in the room.

I really enjoyed location, the covered parking garage (was in winter). I enjoyed how the breakfast was on the 14th floor and they also had non pork meat options.

Stayed in December 2024

Parking isn't free, but $8 a day isn't bad. Ceiling in the parkade is a little low for opening your rear hatch all the way.

Full sized refrigerator, stainless steel pots and pans, spa, restaurant and bar. Clean, comfortable room. Polite, helpful staff. Many restaurants nearby.

Stayed in December 2024

A minor hiccup, in the grander perspective of a great stay. We asked for an extra blanket for the sofa bed but it never arrived. We did observe the housekeeping staff earlier in the evening keeping busy to stay on top of the needs of guests. When we tried to contact front desk after 10pm, no one answered the phone.

The location was ideal - close to major highways and restaurants. The staff were so helpful and friendly. The pool is popular, the weight room is well equipped. The delicious breakfast covered all the bases - egg and sausage, oatmeal, fruit, juice, coffee, waffles and toast. Any questions we had were answered politely and promptly (almost all). I would definitely stay here again.

Stayed in November 2024

Location was a distance from shopping

Large comfortable rooms with good amenities within the building

Stayed in November 2024

I wasn’t expecting to have to pay for parking

Very comfortable bed. Quiet….even though I was near the elevator. The breakfast was amazing. I’ve never seen such an assortment of toppings for the oatmeal! There was vegan bread & the coffee was delicious!

Stayed in November 2024