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Reviews of Clarion Hotel & Conference Centre 3 stars

2100 Premier Way, T8H 2G4 Sherwood Park, Canada

#10 of 10 hotels in Sherwood Park

Guests' Choice

Review score

Based on 178 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.3

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 3 August 2025

    6.0
    Reasonable amenities but would look elsewhere unless complementary breakfast AND pool are needed.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning in lobby or restaurant made being outside of the room and the breakfast relatively uncomfortable. The TVs did not have cable or satellite - there is a smart box so you can sign into Netflix, Prime, etc but would be nice to have at least basic cable.

    Easy to access and off of the main roads so noise during the nights is limited, beds and pillows were comfortable, good shower pressure. Check-in process was very quick and front desk staff were friendly. Climate control in the room was effective.

    Stayed in August 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Dirty rooms and showers

    Staff and lobby

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was out of service and lot of steps to watch tv

    Comfortable beds and good breakfast!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    5.0
    I think the Hotel is getting a bit run down in general. Staff was very good.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Queen Beds
    • Stayed 5 nights

    The Wi-Fi was not good. The TV was difficult to figure out, was unplugged for one thing and I think that was because the last patron couldn't figure out how to turn it off. Can not find the guide. TV system is outdated.

    Breakfast was fine. Same as most hotels. Restaurant staff was very helpful and pleasant .

    Stayed in May 2025

  • Reviewed: 11 May 2025

    5.0
    Paid to much for very little comfort and what’s suppose to be a higher end line of hotels
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner wasn’t working properly, extremely loud

    Breakfast was little disappointing, only eggs and bacon and toast, very little variety of anything

    Stayed in May 2025

  • Reviewed: 30 April 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The bathtub drained too slowly, by the time my shower was complete I was ankle deep in dirty water. The hallways were very dusty and my room smelled a bit musky like it had flooded at some point. The bed was comfortable but the pillows were too soft. No microwave

    The location worked well for me, and the staff were friendly. The breakfast buffet was better stocked this trip as well.

    Stayed in April 2025

  • Reviewed: 20 March 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No bottle water in room

    Quiet, nice breakfast

    Stayed in March 2025

  • Reviewed: 9 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast. Room was dark. A bit depressing. Not abundant. We arrived at around 9 so items were sparce. Though some items were replenished. Seemed breakfast experience was an afterthought. Orange juice looked scary thin . Coffee was good- almost saved the day. Bread to big for toaster. Felt i was in a hotel that once was prosperous but is now trying to stay above water. Thank you. Good Luck. Next time I will try a smaller cozier spot. But room was clean and comfy so might choose to return. Price good.

    Friendly desk staff on arrival Comfortable clean bed and roo. Friendly and accommodating breakfast staff on Saturday Feb 8.

    Stayed in February 2025

  • Reviewed: 27 August 2024

    6.0
    Pleasant
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Public restrooms weee neglected

    Wide open space , front lobby was nice

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff , clean room

    Stayed in August 2024

  • Reviewed: 29 July 2024

    6.0
    The state was bad because the pool was not open as I said was the main reason for us to book.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We booked a room there because of the pool and when we got there, the pool was closed down we would’ve went to a different hotel if we would have known

    location

    Stayed in July 2024

  • Reviewed: 17 June 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning unit in the room didn’t work very well. Also noticed the fixtures in the bathroom were very rusty.

    Checkin and checkout was simple. The employees were great.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    7.0
    Overall a very good stay and quiet friendly hotel.
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was starting to feel ‘run-down’. Little things like burned out light bulbs, dark foyer, closed sections/floors due to lack of use, etc. The parking lot, at most, had 8 vehicles. The grounds, trees, shrubs, flower beds were all overgrown and uncared for. The attached restaurant was desolate, with the exception of breakfast. There were no menus, no liquor behind the bar, didn’t see any staff. The whole place just had a feeling of foreclosure.

    It was very quiet and attached to a major fitness facility, with pool, gym, track , etc. The hotel check-in staff, cleaning staff and restaurant staff(breakfast) were all extremely helpful and friendly.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    That the keys to the room never worked properly for the whole weekend. Made several trips down to front desk to reset the keys. Also there was one time I went down to reset the keys and was told the reader wasn't working and had to wat for about 10 to 15 min for it to reset. Almost late for my appointment at another facility.

    All the rec facilities near by. Also clean hotel. Except for very bad hallway between facilities.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The view was a wall and broken air conditioner. The wifi did not work. The shower was cold. The toilet would run randomly quite loudly, we had to shut the bathroom door to sleep.

    The bed was really comfy same with the pillows. There was no bugs. And it was quiet. And clean

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    definitely needed to have more lights on for breakfast and put a garbage can by the toast as well as the coffee section. They need to fix the toilet in room 371as it would run every few minutes, Did not get a chance to tell them at the hotel

    beds were ccomfortable, front desk staff was nice,

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    It was fine. The shower is a big deal.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t figure out how to use the shower. Weird how massive the place was with no people. That’s unfortunate.

    Breakfast was fine. Came at the end so some selection gone (?)

    Stayed in May 2024

  • Reviewed: 6 May 2024

    5.0
    Stayed 3 days no hot water. Was a lot of excuses and was never rectified. No new room to move to as hotel was full.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water.

    Location is good.

    Stayed in May 2024

  • Reviewed: 17 April 2024

    7.0
    Overall, a good stay. Staff was very friendly and the bed was comfortable
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    No ice machine except to get it from front desk. One elevator out of service. The included breakfast wasn’t that good. Could do with some tidying up out around the door now that the snow is gone…lots of garbage laying around

    Comfortable and clean room

    Stayed in April 2024

  • Reviewed: 10 April 2024

    5.0
    The entrance was nice but the rooms need updating
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Once you got to your room it was old style and painted metal doors and old wall paper and the bathroom fixtures were molding or rusting I didn’t want to touch it

    The front desk area

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    GOOD
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    NO TOWELS IN SWIMMING POOL AND THERE WAS NO HOT AND COLD SHOWER IN THE POOL AREA

    NEAT AND TIDY ROOMS

    Stayed in March 2024

  • Reviewed: 17 February 2024

    5.0
    It was ok, the no hot water made me annoyed
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I had the coldest shower. Never had hot water. I was so disappointed!

    I liked that it was decently priced

    Stayed in February 2024

  • Reviewed: 9 January 2024

    7.0
    Overall the location was very good and the stay was comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Open the restaurant all day for person wants to stay in hotel and get full rest.

    The breakfast menu was too basic could have more options.

    Stayed in January 2024

  • Reviewed: 21 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had mold/mildew spots around the tub. The lighting in the parking lot away from the main entrance was poor, very dark.

    Breakfast was amazing! From the food to the staff serving. Check in/out was very easy.

    Stayed in November 2023

Showing 1 – 25

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