2100 Premier Way, T8H 2G4 Sherwood Park, Canada
#10 of 10 hotels in Sherwood Park
Guests' ChoiceBased on 179 hotel reviews
6.5Cleanliness
7.1
Comfort
7.2
Location
7.8
Facilities
6.3
Staff
8.0
Value for money
7.0
Free WiFi
9.4
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End of dialog contentReviewed: 15 August 2025
Briggs
CanadaTV that requires instructions and help to turn on. Very limited channel selection.
Staff were friendly and very helpful.
Stayed in August 2025
Reviewed: 3 August 2025
Kyle
CanadaNo air conditioning in lobby or restaurant made being outside of the room and the breakfast relatively uncomfortable. The TVs did not have cable or satellite - there is a smart box so you can sign into Netflix, Prime, etc but would be nice to have at least basic cable.
Easy to access and off of the main roads so noise during the nights is limited, beds and pillows were comfortable, good shower pressure. Check-in process was very quick and front desk staff were friendly. Climate control in the room was effective.
Stayed in August 2025
Reviewed: 30 June 2025
Nicky
CanadaDirty rooms and showers
Staff and lobby
Stayed in June 2025
Reviewed: 30 June 2025
Leah
PhilippinesLacks toiletries, no microwave in room
Free breakfast + pool
Stayed in June 2025
Reviewed: 29 June 2025
Chrystal
CanadaThe pool was out of service and lot of steps to watch tv
Comfortable beds and good breakfast!
Stayed in May 2025
Reviewed: 9 June 2025
Barb
CanadaMore than 2 cups. Would have liked cups for drinking water, More than 1 face cloth. Both of us had to share the face cloth. A box of tissues would have bee nice too, Had to use toilet paper.
Stayed in June 2025
Reviewed: 12 May 2025
Don
CanadaThe Wi-Fi was not good. The TV was difficult to figure out, was unplugged for one thing and I think that was because the last patron couldn't figure out how to turn it off. Can not find the guide. TV system is outdated.
Breakfast was fine. Same as most hotels. Restaurant staff was very helpful and pleasant .
Stayed in May 2025
Reviewed: 11 May 2025
Brenda
CanadaAir conditioner wasn’t working properly, extremely loud
Breakfast was little disappointing, only eggs and bacon and toast, very little variety of anything
Stayed in May 2025
Reviewed: 30 April 2025
Mr
CanadaThe bathtub drained too slowly, by the time my shower was complete I was ankle deep in dirty water. The hallways were very dusty and my room smelled a bit musky like it had flooded at some point. The bed was comfortable but the pillows were too soft. No microwave
The location worked well for me, and the staff were friendly. The breakfast buffet was better stocked this trip as well.
Stayed in April 2025
Reviewed: 20 March 2025
Milo
CanadaNo bottle water in room
Quiet, nice breakfast
Stayed in March 2025
Reviewed: 9 February 2025
Joanne
CanadaThe breakfast. Room was dark. A bit depressing. Not abundant. We arrived at around 9 so items were sparce. Though some items were replenished. Seemed breakfast experience was an afterthought. Orange juice looked scary thin . Coffee was good- almost saved the day. Bread to big for toaster. Felt i was in a hotel that once was prosperous but is now trying to stay above water. Thank you. Good Luck. Next time I will try a smaller cozier spot. But room was clean and comfy so might choose to return. Price good.
Friendly desk staff on arrival Comfortable clean bed and roo. Friendly and accommodating breakfast staff on Saturday Feb 8.
Stayed in February 2025
Reviewed: 27 August 2024
Pleadwell
CanadaPublic restrooms weee neglected
Wide open space , front lobby was nice
Stayed in August 2024
Reviewed: 10 August 2024
John
CanadaFriendly staff , clean room
Stayed in August 2024
Reviewed: 10 August 2024
Sheila
CanadaHad trouble with the key cards twice.
Very well kept; clean.
Stayed in August 2024
Reviewed: 29 July 2024
Guozhen
CanadaWe booked a room there because of the pool and when we got there, the pool was closed down we would’ve went to a different hotel if we would have known
location
Stayed in July 2024
Reviewed: 24 June 2024
Chris
CanadaMany items out of order. Vending machine would only except tap. Some elevator(s) out. Main ice machine down.....
Breakfast was free, simple and convenient. Would extend the breakfast hours to 1030am however for late risers.
Stayed in June 2024
Reviewed: 17 June 2024
Pamela
CanadaThe air conditioning unit in the room didn’t work very well. Also noticed the fixtures in the bathroom were very rusty.
Checkin and checkout was simple. The employees were great.
Stayed in June 2024
Reviewed: 14 June 2024
Michael
CanadaIt was starting to feel ‘run-down’. Little things like burned out light bulbs, dark foyer, closed sections/floors due to lack of use, etc. The parking lot, at most, had 8 vehicles. The grounds, trees, shrubs, flower beds were all overgrown and uncared for. The attached restaurant was desolate, with the exception of breakfast. There were no menus, no liquor behind the bar, didn’t see any staff. The whole place just had a feeling of foreclosure.
It was very quiet and attached to a major fitness facility, with pool, gym, track , etc. The hotel check-in staff, cleaning staff and restaurant staff(breakfast) were all extremely helpful and friendly.
Stayed in June 2024
Reviewed: 10 June 2024
Thandi
CanadaCurtains not closing Too much light from outside into the room Getting random calls from what sounded like kids
Serenity
Stayed in June 2024
Reviewed: 9 June 2024
Crystal
CanadaThe toilet in our room had a slow leak and kept randomly slow flushing throughout the night which made sleeping difficult
It was affordable, the breakfast was amazing and the room was comfortable
Stayed in June 2024
Reviewed: 1 June 2024
Groves
CanadaThat the keys to the room never worked properly for the whole weekend. Made several trips down to front desk to reset the keys. Also there was one time I went down to reset the keys and was told the reader wasn't working and had to wat for about 10 to 15 min for it to reset. Almost late for my appointment at another facility.
All the rec facilities near by. Also clean hotel. Except for very bad hallway between facilities.
Stayed in May 2024
Reviewed: 27 May 2024
Robert
CanadaThe view was a wall and broken air conditioner. The wifi did not work. The shower was cold. The toilet would run randomly quite loudly, we had to shut the bathroom door to sleep.
The bed was really comfy same with the pillows. There was no bugs. And it was quiet. And clean
Stayed in May 2024
Reviewed: 23 May 2024
Sharon
Canadadefinitely needed to have more lights on for breakfast and put a garbage can by the toast as well as the coffee section. They need to fix the toilet in room 371as it would run every few minutes, Did not get a chance to tell them at the hotel
beds were ccomfortable, front desk staff was nice,
Stayed in May 2024
Reviewed: 8 May 2024
Carla
CanadaCouldn’t figure out how to use the shower. Weird how massive the place was with no people. That’s unfortunate.
Breakfast was fine. Came at the end so some selection gone (?)
Stayed in May 2024
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