318 Wale Road, V9B0J8 Victoria, Canada
#31 of 47 hotels in Victoria
Guests' ChoiceBased on 311 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
8.2
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 30 August 2025
Petra
CanadaYou can hear the noise out side
The breakfast and the locations
Stayed in August 2025
Reviewed: 27 August 2025
Brian
CanadaTheir summer prices are kinda out of control . Summer time is busy , however we rented a car for a week cheaper than the 2 nights we stayed .
Very accommodating staff . Friendly and very good communication .
Stayed in August 2025
Reviewed: 26 August 2025
Crystal
CanadaHad to go downstairs to the check-in counter to ask for more towels (we had 2 towels, but 4 people), only 1 staff members was available for check-in so it took a while, only 1 elevator so we had to use the stairs as the wait was getting long.
Beds were comfortable, rooms were clean, breakfast (especially the pancakes) was great. We were able to get a table quickly even though we arrived for breakfast around 8am. Nice shower with Dove soap/shampoo.
Stayed in August 2025
Reviewed: 16 August 2025
Nadine
CanadaThe pool was small and there were very few towels available at the pool. However when going to the desk to ask, the attendant was courteous and gave us regular towels.
The location was close to alot of amenities. Fast food and grocery store, etc
Stayed in August 2025
Reviewed: 26 July 2025
Victoria
United StatesThe breakfast room was small, very basic breakfast, not enough space to fit people in and the staff in the kitchen wasn’t very friendly either.
Cleanliness
Stayed in June 2025
Reviewed: 20 July 2025
Rosemary
CanadaNothing
Love this property and the complimentary EV charger
Stayed in July 2025
Reviewed: 2 July 2025
Louise
United StatesAlthough the room was comfortable and neat, I felt it was not as clean as it should be. I found hair and dirt gathered on the floor of the bathroom from a previous guest, I am sure the carpet was not vacuumed at all as I found crumbs as well as a lone shoe by the bed from a previous guest, and there was a towel on top of the shower head. I thought it would be better after the daily housekeeping, unfortunately it was not.
We have stayed at other Holiday Inns before and it really is our hotel of choice and one of the reasons is because the included breakfast is always a treat; our kids enjoy it. The gym was nice and the pool was good although a bit small. Onsite laundry was very useful and thankfully I did not have to wait as there was only one washer and one dryer.
Stayed in July 2025
Reviewed: 26 June 2025
미라
CanadaI look close to Downtown, but not at all. Need 🚌 or you need on your 🚗. The pictures show the 🏰 but not . Thec clean is not. The last person who used a coffee capsule is an ice bucket. bathroom was sobyeon naemsae urine smell around the toilet. The floor is a cleaning solution, sticky feeling. After using the bathroom,
Work is kind and 😃
Stayed in June 2025
Reviewed: 25 May 2025
Rex
CanadaA little too busy at breakfast. The entrance door issue with street people which of course is no fault of the hotel.
Clean, quiet, spacious room. Convenient location for walking and food and drinks.
Stayed in May 2025
Reviewed: 5 May 2025
Brunetti
CanadaA few facilities were down like ice machine and pool.
Nice place very clean
Stayed in April 2025
Reviewed: 4 May 2025
Funmi
NigeriaSound proof is poor, could not sleep well as occupants above my room were extremely noisy they had little kids who were constantly skipping, jumping and playing ball.
Good location , clean and has access to so many nearby stores and restaurants.
Stayed in April 2025
Reviewed: 3 May 2025
Octav
CanadaExpensive when you consider the location.
Nice and clean with a decent breakfast!
Stayed in May 2025
Reviewed: 14 April 2025
Diana
CanadaThe hair left on the floor in the bathroom from previous guests and the extremely slow wait for elevators.
Free car charging on site. Except with only 2 spots could only use the one night. Quiet and couldn't hear other guests around.
Stayed in April 2025
Reviewed: 11 April 2025
Fung
Canadagood and a lot of food
Stayed in April 2025
Reviewed: 29 March 2025
Laura
CanadaThe pool, looks a bit too small for the size of the hotel, was under renovation.
The entrance was clean and welcoming. The rooms were comfortable and clean. The complimentary breakfast was really good.
Stayed in March 2025
Reviewed: 24 March 2025
Ivy
CanadaWe were happy. We filtered for pools and the pool was getting renod so that was a little disappointing but the value was to much it did not effect the quality of our stay.
Really good breakfast. Not a ton of plant based options but really good for dairy and meat eaters!
Stayed in March 2025
Reviewed: 18 February 2025
Michael
CanadaAll good
Cleaningness
Stayed in February 2025
Reviewed: 17 February 2025
Les
CanadaThe pool and hot tub not open
Breakfast was great!
Stayed in February 2025
Reviewed: 10 February 2025
Yasmina
CanadaWater fountain only in the lobby , pool was out of order , can add more choices to the breakfast
Clean rooms , nice staff , nice breakfast
Stayed in February 2025
Reviewed: 15 January 2025
Gary
CanadaThe elevator appeared to be in disrepair and unsafe. It grinded and we felt unsafe taking it to the 5th floor!
Great location with fantastic staff.
Stayed in January 2025
Reviewed: 29 December 2024
Catherine
CanadaOutside noise, low lighting and not enough lighting and room rugs look old and worn.
Stores close by, for eating, banking, shopping and purchase of food. Easy access to main highway and facilities. Good breakfast.
Stayed in December 2024
Reviewed: 21 November 2024
Mangal
CanadaI was expecting sleeper and water in the room. It is just my opinion only.
Yeah breakfast was good. And the location wise I like the most.friendly receptionist and welcoming.
Stayed in November 2024
Reviewed: 4 November 2024
Cj
CanadaWould be nice to have some non perishable breakfast items out a bit later (maybe 1130am?).
The staff took excellent care of my husband's parents who are elderly.
Stayed in November 2024
Reviewed: 27 October 2024
Kathryn
CanadaEverything as advertised.
Stayed in October 2024
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