Reviews of Holiday Inn Express Edmonton Downtown by IHG 3 stars
10010 104th Street, T5J 0Z1 Edmonton, Canada
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewHelpful, friendly staff Convenient central location
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe staff this morning shift. He had an exceptional customer service. When at the time of check out. My daughter was really grumpy. This guy gave her some coloring book and a small toy. That makes her day exceptional. As soon as he notices my daughter upset he come up with a plan. I don't know how much I thank him that makes our day so special as well. Thank you again. Keep the great work
Nothing special
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewDue to a medical procedure i was there for i did not eat.
Having to pay for parking.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location
The sudden change of room availability, the pool/hot tub was merky.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCentralized
Lack of restaurants and coffee shops close by
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeds were comfortable
Needs a lot of upgrades, especially the pool area, the floors were uneven and very slippery, women shower smelled like mold.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNice breakfast
Smelled heavily of curry…no bathroom fan…did I get a cut rate crap room because I booked through a 3rd party?!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation
Room 2nd floor had broken cupboards, no brochures. No info about hotel, city. Empty beer cans on roof Dirty door & broken screem to balcony. Staff at checkin not welcoming. No city maps or tourist info.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewFree breakfast
They did not have our reservation for two beds available but gave us a cot which worked out fine. They also gave us a discount for the booking mistake.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location in the downtown. Clean, comfortable room. Good breakfast. Very friendly staff.
The hallways were not well maintained - light covers missing, torn or dirty wallpaper. Just a little maintenance would have greatly improved the impression of the building.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery nice close to everything we needed
Smelled a bit of curry even the elevator smelled of curry
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified review