Reviews of Holiday Inn Express and Suites Calgary University by IHG 3 stars
2373 Banff Trail Northwest, T2M 4L2 Calgary, Canada

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified revieweverything was good
the shower always gets the bathroom floor wet
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice big room with a very comfortable bed. Friendly staff, great location.
We were shocked at how much single use plastic is in use. Everything is plastic, wrapped in more plastic in this day and age we expect better
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable. Liked the complimentary breakfast as well.
The price
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location near the University, rail transit, restaurants and shopping. Pool and work out area was great.
Could have more parking but staff did assist in finding spots
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt's great that it's so clean.
An extremely unfriendly front desk clerk at check-in. Not many parking spaces available.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation, stuff and the continental breakfast.
The swimming pool closes a bit early.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in May 2025
Verified reviewContinently close to where we were going on train
Hockey kids, pushing every button in the elevator
Dear Michelle Thank you for choosing the Holiday Inn Express Calgary university for your accommodation needs. We really appreciate your honest feedback and hope to see you again soon on your next visit. Sincerely Management
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewLocation and overall cleanliness are good.
Breakfast was not really well maintained on our second day. Many items including milk were finished and most of the guests were not able to get proper breakfast.
Dear valued guest Thank you for your kind comments regarding our location and overall cleanliness — we're glad to hear those aspects met your expectations. We sincerely apologize for the breakfast experience on your second day. We understand how important a well-stocked and timely breakfast is to start the day right, and we're sorry that it fell short during your stay. Your feedback has been shared with our team to ensure better monitoring and replenishment moving forward. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with an improved experience in the future. Sincerely Management
Dear valued guest Thank you for your kind comments regarding our location and overall cleanliness — we're glad to hear those aspects met your expectations. We sincerely apologize for the breakfast experience on your second day. We und… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewClean and comfortable property with great public transport nearby - just a short train ride to the center of Calgary. It was a good option for us during the Stampede.
Dear valued guest Thank you so much for your kind words! We're delighted to hear that you found the property clean and comfortable, and that our convenient location near public transport made your visit to the Calgary Stampede even more enjoyable. It was a pleasure having you with us, and we hope to welcome you back again soon—whether for another Stampede or just to explore more of what Calgary has to offer! Sincerely Simranjit Kaur Front office Manager
Dear valued guest Thank you so much for your kind words! We're delighted to hear that you found the property clean and comfortable, and that our convenient location near public transport made your visit to the Calgary Stampede even mor… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSuper
Nothing
Dear valued guest Thank you so much for your thoughtful review! We are glad to hear that you had a great time during your most recent stay at our property. We hope to welcome you back again soon. Sincerely Management
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel and 5 min drive away from Calgary University
Dear valued guest Thank you so much for your thoughtful review! We are glad to hear that you had a great time during your most recent stay at our property. We hope to welcome you back again soon. Sincerely Management
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything
Everything
Dear valued guest Thank you so much for your thoughtful review! We're glad to hear that you had a great time during your most recent stay at our property. We hope to welcome you back again soon. Sincerely Management
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPerfect location for our needs
No in house restaurant
Dear valued guest Thank you for choosing the Holiday Inn Express Calgary University for your accommodation needs. We truly appreciate your feedback and we hope to see you again soon on your next visit to Calgary. Sincerely Management
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPool was awesome for kids … room was very big!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEasy access
No issues