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Reviews of Holiday House Motel 2 stars

540 Esplanade, V9G 1A6 Ladysmith, Canada

#5 of 7 hotels in Ladysmith

Guests' Choice

Review score

Based on 68 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.7

  • Location

    6.5

  • Facilities

    6.7

  • Staff

    8.2

  • Value for money

    6.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 31 August 2025

    6.0
    It was a decent enough place. Not one to hang out in, though. The beach nearby was great so we went out a lot
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    On a noisy road (a/c helped drown it out) Kitchen was very small

    Kids had their own room Nice central location Fabulous staff (stayed late to let us in because the ferries were backed up)

    Stayed in August 2025

  • Reviewed: 17 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very close to busy highway.

    Good vibe

    Stayed in May 2025

  • Reviewed: 22 February 2025

    7.0
    Basic accommodation close to airport.
    • Leisure trip
    • Solo traveller
    • Queen Room with Sea View
    • Stayed 1 night

    A basic room. Clean. Comfortable bed. Close to the airport for early flight. Friendly staff.

    Stayed in February 2025

  • Reviewed: 23 September 2024

    5.0
    One night stay for cyclists
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room didn't have an AC even though the listing said the room had AC. The traffic noise with the sliding glass door open was loud.

    Beds were comfortable. The soundproofing was pretty decent. When we arrived the owners offered us drinks. They were very friendly and welcoming. Lots of nice flowers. Good for cyclists.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    6.0
    Clean, affordable, good service.
    • Leisure trip
    • Family with young children
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Older style hotel

    Location. Good customer service. Clean.

    Stayed in July 2024

  • Reviewed: 24 May 2024

    6.0
    Everything was almost okay except for the noise from other rooms who were shouting and fighting.
    • Leisure trip
    • Family with young children
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We love the softness of the towels, pillows and linens.

    Stayed in May 2024

  • Reviewed: 7 October 2023

    7.0
    A basic but simple stay for one night on the way to somewhere else
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Well positioned venue for eateries with easy parking. Good shower.

    Stayed in October 2023

  • Reviewed: 20 August 2023

    5.0
    One night, short sleep due to traffic noise.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Lots of traffic noise. Also noisy (inconsiderate) people in room above us. No A/C. Old fashioned and a little rundown. Cleanliness is about 8 out of 10.

    There was no breakfast. Staff was very friendly.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    5.0
    Worked in a pinch, but overpriced
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Too expensive for product. Overlooking freeway.

    Close to downtown

    Stayed in August 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    I think what we didn't like is our room has no table atleast a small one. the pillows is too soft.and I think a little bit pricey.I think the reception area needs a bit of cleaning and presentable.

    what we've like is first the location is perfect even its a little bit noisy because along the highway.second thing, the view is along the sea harbor and a beautiful park down the road that you can swim and paddle board, small town but you will find what you need. The receptionist is super friendly and she clean the room everyday.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The hiway was very noisy.....right beside Trans Canada. The room was dated and no blow dryer or conditioner.

    Location to restaurants is good. Pretty clean and beds comfy. Staff was friendly and helpful.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    So close to the highway noise. Dated room

    Location.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    7.0
    Good for us. Loved the pub next door
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Staff friendly and answered questions. Helped us with our booking. Coffee pot did not work.

    Stayed in April 2023

  • Reviewed: 27 February 2023

    7.0
    Holiday House Ladysmith Feb 2023
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Guests upstairs very noisy arrival at 1030pm.

    Very clean. Decent amenities. Location.

    Stayed in February 2023

  • Reviewed: 9 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    The tip function when paying for your stay. Why would we tip when we only arrived a few minutes ago and haven't even been to the room? I was shocked by this.

    The room was adequate but decor and furnishings are tired. The price was a bit high considering the season and the next day we were in Victoria for $70 less per night. The owner was very friendly.

    Stayed in January 2023

  • Reviewed: 14 August 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights

    I wrote it above

    Horrible highway noise and was asked to pay extra for each hour of staying before or after checkout. No courtesy extension was granted.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was pricey but it was also a long weekend and everything on the island was booked.

    Staff were wonderful.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    A comfortable stay in Ladysmith
    • Leisure trip
    • Solo traveller
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    While clean, it is in need of a bit of a refresh as the property is clearly several decades old. Not a major issue,but worth mentioning, I feel. Also, oddly, the taps in the shower were reversed so for the longest time I thought there was no hot water. When I decided to try the other way, voila, hot water!

    The location is very nice. It’s located a block down from the main part of town with shopping and restaurants readily accessible. There’s plenty of parking behind the motel. The people who run the motel are very friendly. The bed was comfortable and my room had a large balcony on which I could enjoy the evening.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Pretty much everything

    It was dirty in every little corner u looked it. I can handle outdated and simple, thus was terrible especially for the price! Don't stay here!

    Stayed in June 2025

  • Reviewed: 25 June 2025

    2.0
    Would NOT recommend or return
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Smelly, unclean, shower head reaches the shoulders, kitchen is unusable, as when you turn a coil on the room fills with stinky smoke. The kitchen and shower/bathroom are very small.

    Nothing

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    We had a last minute family invitation so stayed one night but paid for 2 as expected.
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The road was very close and very noisy. Air conditioner also very noisy. There was no guest registration form to fill out which seemed strange so was told she had no information about what I paid. Was unable to get a receipt itemizing the cost of the stay. Told only Booking.com had that.

    There was no breakfast. Staff helpful when asked. The view was lovely but the window was too close to the road to leave curtains open.

    Stayed in June 2025

  • Reviewed: 12 May 2025

    9.0
    I would come again.
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Everything in Ladysmith is on a hill, so too getting in and out of the hotel😉

    Cozy appearance on outside.

    Stayed in May 2025

  • Reviewed: 24 December 2024

    4.0
    Able to see what we came to Ladysmith for.
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 1 night

    No attendant for check in, had to phone a number. Ran out of coffee, no attendant available or phone number to reach anyone. Cold water for shower did not work, could not reach anyone. No attendant for check-out.

    Location for the purpose of our visit

    Stayed in December 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    No air con

    The ferry was super late and they waited so I could check in

    Stayed in July 2024

Showing 1 – 25

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