Reviews of Howard Johnson Plaza by Wyndham by the Falls Niagara Falls 3 stars
5905 Victoria Avenue, L2G 3L8 Niagara Falls, Canada
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewLocation
Ac extremely loud
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation.
No breakfast.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was comfortable, staff were friendly, pool was really nice and not too cold at all. Rooms were clean. Only miner thing, when we arrived at our room there were only 3 towels when there were 4 of us staying. But the staff were really prompt in providing extra towels for us.
Not much to say here.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRude front desk .. I’ve heard this in other reviews but experienced it first hand … does spoil ratings and the mood , the hotel is otherwise ok
Rude front desk
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was great easy access to get around close to a lot of attractions
They just need to be a little more careful on who enters the building someone came in right behind me and my son and was able to get in elevator and was clearly someone who wasn't staying there shook me up a little bit
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable room, the kids loved the pool and it's so close to everything!
It was all good.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice and clean! Wasn’t expecting it to be so nice. Great location as well.
Thank you for your kind words and rating! We're happy to hear you found our hotel clean and enjoyed our great location. We look forward to welcoming you back to Howard Johnson Plaza by Wyndham by the Falls for an even better stay next time!
Thank you for your kind words and rating! We're happy to hear you found our hotel clean and enjoyed our great location. We look forward to welcoming you back to Howard Johnson Plaza by Wyndham by the Falls for an even better stay next t… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe liked the location and proximity to everything.
The cleanliness of the room, there was a musty odor, and the AC unit barely cooled the room.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI recently stayed at the Howard Johnson Hotel in Niagara. The room was comfortable, and the location is excellent for exploring the area. Unfortunately, I was disappointed with the service regarding checkout. I politely requested a short extension (11:30 instead of 11:00) so my daughter, a third-year student at Western University, could attend an important online meeting in a quiet setting. Despite the fact that check-in usually does not begin until 4:00 pm, my request was declined. As a returning guest, I had expected more flexibility and understanding for such a reasonable request. While the stay itself was pleasant, this experience left me dissatisfied with the level of customer support.
Unfortunately, I was disappointed with the service regarding checkout. I politely requested a short extension (11:30 instead of 11:00) so my daughter, a third-year student at Western University, could attend an important online meeting in a quiet setting. Despite the fact that check-in usually does not begin until 4:00 pm, my request was declined. As a returning guest, I had expected more flexibility and understanding for such a reasonable request. While the stay itself was pleasant, this experience left me dissatisfied with the level of customer support.
Thank you for choosing to stay with us. We’re glad you enjoyed your room and our location. At checkout, you requested at least an hour’s extension. Our staff kindly explained that late checkout is a Wyndham Rewards Gold (or higher) benefit and, as you are not a member and it was a peak weekend with full occupancy, we were unable to extend beyond 11:00 AM. This policy ensures rooms are properly prepared for arriving guests and smooth operations for everyone. We appreciate your understanding and look forward to welcoming you back for another comfortable stay in Niagara Falls.
Thank you for choosing to stay with us. We’re glad you enjoyed your room and our location. At checkout, you requested at least an hour’s extension. Our staff kindly explained that late checkout is a Wyndham Rewards Gold (or higher) benefi… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was clean and staff were helpful and friendly. The room had a strange minty smell but it was from whatever cleaning or airfreshing product they used . I would stay there again and the price was great.. The location is great it is only an 8 minute walk to the falls and all the attraction. It is in the middle of several resturants and stores. A good value.
The vending machines only had beverages or medications no snacks.
Thank you for your wonderful review! We’re glad you enjoyed our clean rooms, friendly staff, and convenient location near the Falls and local attractions. While our vending machines carry beverages and essentials, guests can also purchase snacks from the food court located in the lobby area. We look forward to welcoming you back to Howard Johnson Plaza by Wyndham by the Falls for another great stay!
Thank you for your wonderful review! We’re glad you enjoyed our clean rooms, friendly staff, and convenient location near the Falls and local attractions. While our vending machines carry beverages and essentials, guests can also purchase … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClose to everything, rooms were big, pools were great for kids, very clean
Paying for parking
Thank you for your fantastic review! We’re glad you enjoyed our spacious rooms, clean facilities, and pools - perfect for families. Our on-site parking fee helps us provide a secure and convenient lot right at the hotel, which is standard practice in Niagara Falls. We look forward to welcoming you back to the Howard Johnson Plaza by Wyndham by the Falls for another great stay!
Thank you for your fantastic review! We’re glad you enjoyed our spacious rooms, clean facilities, and pools - perfect for families. Our on-site parking fee helps us provide a secure and convenient lot right at the hotel, which is standard p… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified review