Reviews of Doubletree by Hilton London 4 stars
300 King Street, N6B 1S2 London, Canada
#17 of 28 hotels in London
Guests' ChoiceReview score
Based on 490 hotel reviews
7.5Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
8.3
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Facilities
7.7
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Staff
8.5
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Value for money
7.2
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Free WiFi
6.0
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Reviewed: 4 August 2025
Kyros
Canada13 reviews8.0“Would stay there again”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
Parking should be free .Beds very comfortable . i would prefer a wood floor not carpet in rooms. Free coffee in lobby would be a nice touch.
Stayed in August 2025
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Reviewed: 13 July 2025
Julie
Canada5 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Location was ideal for the event we attended while staying there It was clean, comfortable and met our needs
Stayed in June 2025
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Reviewed: 12 June 2025
Stephen
Canada43 reviews6 helpful votes8.0“Nice hotel, raunchy neighborhood”- • Leisure trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 2 nights
$40/day valet parking is the only option. Downtown London is an unappealing collection of homeless drug addicts and criminals. Not vibrant and invigorating, but rather the kind of place where you would rather NOT be on a vacation.
Staff were great. Room was clean and quiet. All the amenities worked well.
Stayed in May 2025
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Reviewed: 6 June 2025
Salam
Canada2 reviews6.0“Need renovation, specifically urgently needed to change carpets”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Old carpet, old carpet smelly room, uncomfortable bed
Location and staff
Stayed in June 2025
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Reviewed: 7 May 2025
Kelly
Canada10 reviews9.0“Front desk staff wonderful”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The welcome cookies had nuts. With so many people having nut allergies, (myself included), this was alarming. At least this time, the front desk person asked if we had any allergies. The first time we stayed, they did not.
Stayed in May 2025
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Reviewed: 30 March 2025
Naghmeh
Canada1 review8.0“Comfortable and we enjoyed at pool”- • Business trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The wall above the bathtub needs to be cleaned more carefully, there were a few male hairs stuck to the wall, which was not pleasant to me at all.
Stayed in March 2025
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Reviewed: 17 March 2025
Monica
Canada1 review8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
It was a little chaotic at check in. Lots of people and cars everywhere. Thought it was odd that there was no parking offered on site and parking was paid. Would've been nice to have known that ahead of time especially since I am not from the area.
Rooms were very nice and clean. Lots of space.
Stayed in March 2025
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Reviewed: 11 March 2025
Elizabeth
Canada6 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Wish there were more pillows and hard and a soft one provided .
Check in was fast and easy. Hot tub and pool were clean .
Stayed in March 2025
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Reviewed: 5 February 2025
Michael
Canada157 reviews14 helpful votes8.0“Downtown location, efficient check-in, comfortable room”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Nothing really
Efficient check-in, comfortable room
Stayed in December 2024
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Reviewed: 27 January 2025
Meeeech🌼💜
Canada3 reviews7.0Good- • Leisure trip
- • People with friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
No breakfast included Pillows were horrible Parking was way to expensive
The pool was nice
Stayed in January 2025
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Reviewed: 9 January 2025
Shona
Canada1 review8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The rooms need some updating not just smoke and mirrors, fix trim and all the small details as well.
Stayed in December 2024
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Reviewed: 5 January 2025
Paul
Canada1 review9.0“A good stay.”- • Leisure trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Clean comfortable room close to venues for a good price.
Stayed in January 2025
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Reviewed: 30 December 2024
Brenda
Canada4 reviews7.0“Our stay could have been much more comfortable with a few minor fixes such as extra pillows in the closet, or even on th”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Not enough pillows in the room and no extra toiletries, ie - shower cap. Parking was very expensive. The hotel needs updating. The bathroom is outdated. I believe the hotel is undergoing renovations so this is being addressed.
Location was good and it was clean. Complimentary cookies were a great treat!
Stayed in December 2024
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Reviewed: 23 December 2024
Theresa
Canada15 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Pool and hot tub have very high chlorine levels! After two showers skin and hair still smells of chlorine and itchy red rash. Would not pass health unit requirements!
Location staff were nice
Stayed in December 2024
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Reviewed: 19 December 2024
Nathan
Canada2 reviews7.0“Will come again”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Parking
Location
Stayed in December 2024
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Reviewed: 14 December 2024
Charity
Canada1 review7.0“It was good. Still a bit costly for the accommodations”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The first thing I saw walking into the room was all the peeling and lifting paper on the walls. That was a bit off putting. Decor is dated in the room but clean.
It’s was a very large room and was nice to see a couch and enjoy all the space. Bed was comfy.
Stayed in December 2024
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Reviewed: 26 November 2024
Dana
Canada3 reviews9.0“Great place to stay.”- • Business trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
No water refilling station
Near to RBC place london
Stayed in November 2024
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Reviewed: 18 November 2024
Kate
Canada4 reviews7.0“Nice new renovation they have some work to do on customer service.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
We went to the restaurant and the food was mediocre at best. There was a 15% discount on our room key which we did not see until later. If you offer this, why wouldn’t the weight stuff ask you if you had that or offer to you?
You have renovated nicely however your staff had no idea what beds are in what rooms. Wouldn’t it have been good to give them a tour of the finished renovation?
Stayed in November 2024
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Reviewed: 31 October 2024
Jeff
Canada1 review7.0“Enjoyed the room. But worried all night about my vehicle.”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 1 night
- • Submitted via mobile
Parking. Like most other posts we have the same issue. The parking garage is difficult to locate. Spots are very thin and cramped. Signs for patrol security but one look around and you loose faith in that. Stairwell from the top floor of the garage(outdoor) was padlocked with smash windows. We were charged $24 plus tax to park one night, which questions where this fee is going? It’s obviously not going to the garage infrastructure.
The room as nicely updated.
Stayed in October 2024
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Reviewed: 30 October 2024
Melinda
Canada5 reviews7.0“Good but won't stay here again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The staff seemed stiff, didn't ask about allergies before handing me cookies, no bottles of water no text message to see if my needs were met like the first time I stayed there earlier this year, the front desk seemed like they didn't want to be there
The location was the reason I booked it but after staying at another Hilton in the states for the same price I paid in Canada and I got way more ill look else where next time
Stayed in October 2024
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Reviewed: 22 October 2024
Colin
Canada4 reviews1 helpful vote8.0“Nice. I’d stay again”- • Business trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Parking lot was sketchy I didn’t feel good leaving my car there and I was uncomfortable walking after dark to the hotel. Gluten free options were very limited or non existent at the conference
Well located. Conference facility good
Stayed in September 2024
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Reviewed: 21 October 2024
Alex
Canada1 review7.0“Beds were comfy and tempature was good. Room outdated for price and would like to have parking”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Very outdated for the price , toilet was running still when we entered our room . Parking not included in price I’d stay .
Staff was really nice and cookies were great !
Stayed in October 2024
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Reviewed: 6 October 2024
Christa
Canada6 reviews1 helpful vote6.0“Decent”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Kids hockey tournament and kids screaming in hallways until after 1 am
Staff was lovely
Stayed in October 2024
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Reviewed: 29 September 2024
Kevin
Japan1 review8.0“Nice Restaurant Staff”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted via mobile
The in room safe didn't work and it couldn't be fixed unless we were in the room. Parking was expensive even though we were staying in the hotel, and it did not feel very safe.
The staff at Blake's were great, especially Rebecca. we had dinner there every night, and she made the experience very warm and memorable.
Stayed in September 2024
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