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  5. Reviews of Hilton Garden Inn Calgary Downtown

Reviews of Hilton Garden Inn Calgary Downtown 3 stars

Suite A - 711 4th St. S.E., AB T2G-1N3 Calgary, Canada

#51 of 104 hotels in Calgary

Guests' Choice

Review score

Based on 694 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Good. Location Great.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Put us in a room quite far away so walk from elevator. Elevators were slow and service staff should have used the elevator marked service staff. One elevator was not working. Room was not huge but worked. Bathroom door does not lock only slides so not best for privacy if travel with others.

    Pool was great and hot tub was hot. Did not go to the restaurant but liked that there was one and a lounge onsite. Location is great walked to saddledome. Bit confusing with Hilton Garden Inn and Hilton Suites being in the same building. Only difference was no breakfast at Hilton Garden Inn but it was cheaper so okay.

    Stayed in September 2025

  • Reviewed: 29 August 2025

    8.0
    great hotel, area just okay
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The area is a bit weird. Whilst the hotel is situated only a few minutes from the city centre, there were a lot of weird people around which made me feel unsafe from time to time, even during the day at 10am....

    The building and rooms itself are great and the staff very friendly - even as a women solo-traveling I felt save.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Comfortable but could improve
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy air conditioner. Had to turn off to sleep. Paper cups. Coffee tea machine that produced lukewarm pale water when I tried to make tea. No milk. I bought teabags and used the microwave.

    Comfortable good size room. Staff friendly and helpful

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Great for what I needed that trip
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Towels were scratchy

    Restaurant was delicious

    Stayed in July 2025

  • Reviewed: 22 August 2025

    9.0
    It was an enjoyable experience
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 5 nights
    • Submitted via mobile

    The property was new and in a good location. The room was really spacious and comfortable. The hotel itself was very close to the LRT and the fare free station.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I had to cancel the breakfast after the first day. There were not enough items to eat. I asked to cook eggs omelet but they asked money for that. So from the next day I did not eat breakfast there. But the gave me refund for couple of days. The facility is great and the location too.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great staff, great value, great food.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The homeless people at the Tim Horton’s next door were starting to get too close to the entrance and were commenting on people. Nothing against them personally but I felt unsafe getting out of my cab to go in. I also called down to the front desk with a question at 10pm and no one answered at all. Not even voice mail. Tried again at 10:30pm and no one answered after several minutes.

    Great location , great value and a very good restaurant with super friendly morning staff and exceptional great coffee.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    7.0
    Perfect for a short stay, clean, 20 min from airport.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely lots of homeless people, most of them on drugs…. Of course this is not the fault of the hotel…. But the neigbourhood is tragedic…. :( :( :(

    Hotel staff was very nice, friendly, helpful. Location itself is good for 1 night stay, 20 min from the airport with Uber; few min walk supermarket… the room was clean.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good stay, easy to get around Calgary
    • Leisure trip
    • Solo traveller
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    The surrounding neighbourhood was not the most pleasant, however always felt very safe in the day time.

    Nice room, very clean and tidy. The restaurant was also very nice, well priced. Easy walking distance to central locations.

    Stayed in June 2025

  • Reviewed: 23 July 2025

    9.0
    I will recommend this place.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    We saw a few homeless people inn the area, but they didn't bother us.

    The room was clean and pleasant. Location was great - close to downtown and the library. We were not able to get the parking in the hotel, but we we parked cross the street on the public parking for $10 - for 24h. I will recommend this place.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Excellent location for a one night stay in Calgary. Secure parking on site. Very nice comfortable rooms. Super breakfast. Reception staff were very helpful with good suggestions for a walk along the river and key places to visit downtown.

    Stayed in June 2025

  • Reviewed: 16 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Parking fee is extra over a very expensive room rate. Lunch in the restaurant was well below expectations.

    Calgary Stampede was within walking distance.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Overall, the hotel are really nice I like the location as close to everything. Will stay here again in the future.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t get the option of the city view.

    Location are great and prime.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 3 nights

    All good

    We liked the location, the view from our room (able to see the parade) Food was fine especially the breakfast

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Nothing. Was for stay. Nothing special
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not special

    Was very regular

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not very soundproof, can hear people in the street or other rooms. No kettle, making things quite inconvenient

    Good for its price. The facility is new. The room is small, but comfortable. Adequately equipped coffee station and toilet. Walking distance to a lot of main attractions downtown and the the Calgary Stampede. Parking underground with the hotel for $35/night or across the street in public lot for $15/night.

    Stayed in July 2025

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    A lot of homeless people near hotel.

    Clean. Friendly staff. Good location for walking to places.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Good
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms are too small, stays more than 2 nights are going to be very messy. Very slow room service~ 30 min wait.

    Its location, lrt few steps away. Nearby supermarket and dead cheap parking right in front of the property.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There happened to be some people gathering above our suite around 3am, which was noisy, and woke us up, but overall, the hotel experience was great!

    Loved the hotel, wonderful staff, and exceptional customer service!

    Stayed in May 2025

  • Reviewed: 20 May 2025

    9.0
    Not the best weather but warm and comfortable room made our stay pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The outside homeless people wandering the streets

    Kind, helpful and friendly staff

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Staff were awesome and three cheers for additional outdoor parking!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We found it odd that there were two chocolate easter eggs still in the bathroom, likely leftover from the previous guests doing an easter egg hunt. One was in the handle just outside the bathtub, so it did make me wonder if not everything gets cleaned/wiped down. There was also a large boot print on the ceiling of our room, which is, of course rude of a guest to do. I can understand housekeeping not noticing it as I don't imagine the ceiling is inspected and it wasn't noticed until we were actually laying in bed. The lighting on the bathroom mirror was not very bright, which was unfortunate as it would have been so helpful for my daughter as she got ready for her dance competition.

    The staff, Melody and Brian, were amazing! Seriously, top notch customer service! The room was mostly clean and a decent size for a basic hotel room. I was especially happy that there was a parking lot right outside that was so affordable.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    7.0
    Quiet. Decent location. Basic.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Coffee pods were supplied, however, the coffee machine did not take pods.

    Quiet.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    slightly disappointed by the property. The staff I interacted with was great.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    only one elevator was working. From street level it was difficult to find when walking down the street. Noise from the little bits of traffic was surprising. The bar menu for snacks wasn't what I expect from a bar menu. I might as well have gone into the restaurant, but I was sheduled to meet friends at a nearby restaurant. No GF items called out on the menus.

    Stayed in April 2025

  • Reviewed: 3 May 2025

    9.0
    Great location and high quality hotel.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The lift sometimes stopped and opened randomly. Using stairs/location not obvious.

    Great location. Great rooms. I liked the fitness centre and there was also a swimming pool.

    Stayed in April 2025

Showing 1 – 25

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