We could hear our neighbour using the toilet! There was no complimentary coffee set up in the room, and really, there was no room for one.

It is a heritage building, and the rooms reflect that. Tiny, thin walls, quite dated. However, the location, the grounds, and the lovely people on the desk made it an enjoyable stay.

Stayed in May 2025

The cabin was disappointing and I felt it could have been cleaner. The bathroom floor was not up to standard and the shower curtain needs to be replaced. The windows in the entire cabin hadn't been washed in some time and really needed to have the cobwebs removed and given a good scrub inside and out; kitchen curtains need to be replaced. Although our stay was mid September, the dining room was closed for the season and the Pub only open for lunch and dinner until 7 P.M. with a limited menu. We paid 'summer' rental rate for this cabin and after spending a few days on the island and being disappointed, I feel it should have been the 'shoulder' rate. Not only were the amenities at Heriot Bay reduced but other venues on the island had closed for the season. The only option we had for dinner out was the pub. Had I been made aware of these closures at the time of booking, I would have changed the dates or booked something on Vancouver Island.

The location was very good, the view exceptional and the cabin was handy to the Cortes ferry, Rebecca Spit, grocery shopping, food truck, coffee and desserts.

Stayed in September 2024

The rooms were a little dated, it was difficult to get into the room because of how close the bed was to the door and bugs found their way in very easily.

I loved the location and the convenience of having a pub and restaurant attached to the hotel itself. Very friendly staff and a cute little cat.

Stayed in July 2024

No coffee machine in room

Old inn basic clean comfortable

Stayed in May 2024

Liked it all

Historic building View Pub Good beds & bedding Spacious & well equipped

Stayed in May 2024

It’s run down some what

It’s old

Stayed in September 2023

Extremely loud music noise from some drunken patrons in the bar which made it impossible to sleep! After the bar closed, their conversations continued at a very loud volume in the parking lot until almost 3am! Be aware of the location of room you are assigned. Some rooms are probably quieter than others.

Location is excellent next to the Cortes ferry. Rooms are clean and comfortable. Nice food and friendly staff.

Stayed in August 2023

No window for fresh air

Location was wonderful

Stayed in July 2023

Service was a little haphazard in the pub - just understaffed I think.

Excellent location.

Stayed in July 2023

room lacked window

good location

Stayed in September 2022

The hotel is historic and old with interesting history but could do with a lick of paint.

Lovely location close to the water, docks and boats.

Stayed in August 2022

We initially had a room over the pub that was quite small , we discussed this with the manager and she put us in a suite for an excellent price , which elevated our experience as I have a service dog amd the larger space was very welcome

Staff , atmosphere, location , food , pub ,

Stayed in September 2025

Just overpriced for a hostile type room

Nice spot on the ocean

Stayed in August 2025

Beds, cleanliness, cookware.

Location and staff.

Stayed in August 2025

I have back issues and I found the matress very hard more like a futon

loved the location fabulous views and close to Rebecca Spit

Stayed in August 2025

Nothing

Beautiful. The water. The grounds. The view.

Stayed in July 2025

Noise at night and expensive for such a small old room.

Lovely location

Stayed in July 2025

No coffee available on site. The closest morning coffee is only available off site and not before 8 am.

We loved the location and the friendly staff. The building has a wonderful old charm and is very clean.

Stayed in May 2025

The cabin we booked was supposed to have the ocean view but the huge trees in front of the Cabin obstructed the view. The stuff was very accomodating, and moved us to the main Lodge and our view was absolutely Lovely. The coffee table in the living room was covered with animal hair, and there were mouse traps under the kitchen cupboards, but the Inn is old, so to be expected. otherwise it was a nice getaway!

Breakfast was not included, but the full kitchen was great. the location was lovely, being able to see the activities at the marina, and the ferry coming and going. The old feel ambiance was lovely, the decore in he lobby and dining room was beautiful and comforting!

Stayed in November 2024

As I said the room was small but this was a minor issue.

A beautiful old hotel situated on the water in a cute Harbour. The place is extremely well maintained. There is a wonderful display of flowers and a beautiful garden. The rooms are on the small size but that is to be expected in an historic building. This is more than compensated by the friendly staff and the location. I will make this an annual destination.

Stayed in July 2024

It was what I expected so there was nothing to dislike

The quaintness

Stayed in July 2024

Very tiny room, door to room and door to bathroom barely cleared the bed. Bed was a double bed, advertised on website as a a Double/Queen whatever that is. It was too small for two people to comfortably sleep. The bedcovers did not hang down on each side enough. Customer service was generally meh.

There was no breakfast option, not even a coffee maker in the room

Stayed in September 2023

coffee would have been great and the carpets on the lower level should be removed. Too dirty and stained

there was no breakfast of coffee on site

Stayed in July 2023

The service at the restaurant (not the pub) wasn’t very good. But good in both was great.

It is in a beautiful location and the staff were great.

Stayed in July 2023