the front desk staff could try to be more smiley and happy. the restaurant staff were realy nice

hotel ,cleanness and breakfast was amazing

Stayed in August 2025

Stairs only to second level

Stayed in July 2025

Booking.com did not give us nice rooms, hotel staff fixed that for us which was great and saved our vacation! The restaurant is very nice, welcoming staff there too!

Stayed in August 2025

The gentleman that works at the front desk is grumpy, not friendly at all

Decent room

Stayed in July 2025

A little pricey but probably because of Saltspring popularity.

Very convenient location. Nice to have a restaurant on site.

Stayed in July 2025

the view was of a roof. We had three guest s on the record for being in the room and no matter how many times we asked for items in threes they never did arrive. The front patio had beer and wine bottles and glasses on it from the night before when we went for coffee.

The soaps in the bathroom and Michael the shuttle bus driver.

Stayed in July 2025

Very nice job on the remodel, except leaving the lights on the patio on all night long was a huge disappointment. I had to leave the "blackout" curtain closed all the way, all night, instead of being able to sit outside in the evening under the stars looking out at the harbor lights or watch the moon from bed. Really missed seeing the Salt Spring night sky. The light in the bathroom was motion-sensitive, which meant it came on in the middle of the night when I walked into the bathroom, this is a terrible experience, I had to tape a bandaid over it so I wouldn't have trouble getting back to sleep.

The bed was very comfortable, and the room was spacious for me to do my morning tai chi. The lighting was good, the curtains worked, the "closet" was roomy. Really appreciated the nespresso maker and the in-room fridge. Also the chilled lemonade and lemon water in the reception area. Location was super!

Stayed in July 2025

The coffee was poor. Had to ask for an ice bucket and track down liners for the ice. Daily cleaning was cursory. Supplies not always replaced. eg. sugar, toilet paper. Debris we tracked in from beach walk at our entrance was not swept up. Chair looked worn. Carpets stained in places. We would have appreciated knowing there was a microwave available for guests.

The view is spectacular. The balcony spacious. Most staff were friendly and accommodating. We were allowed to stay a couple of hours past checkout which was very appreciated. Bedding and towels were high quality. Ice water, lemonade and lemon water were available 24/7

Stayed in July 2025

everything is perfect, a little bit pricy compares to other hotels.

Stayed in June 2025

The restaurant onsite was easily one of the worst dining experiences we have had. The restaurant was empty when we arrived at about 11:30 am. There was one server who was very inexperienced and should not have been left alone unsupervised. Our meal took an hour to arrive at the table. When you are the only one in the restaurant its a bit concerning. When finally the food arrived, some of it was overcooked and some undercooked. We didn't even eat half of it. It was horrible.

The rooms are clean and spacious, lots of counter space and a great view. They allowed us to store our e-bikes inside which was nice. The front desk staff were friendly and accomodating.

Stayed in June 2025

Accidentally they gave me an uncleaned room. Photo added. The new room was ok.

Only room in town

Stayed in May 2025

check in was pleasant and accommodating. the staff was very helpful. very clean and welcoming front lobby with refreshing drinks available for you to enjoy.

Stayed in March 2025

The staff are very pleasant and friendly, the hotel is clean and lovely . Lovely view from the room that faced the harbour which they upgraded us to. Absolutely no complaints and the hotel is in a great location for access to Ganges.

Stayed in January 2025

Not fancy but it is basic and ok. I wish their restaurant has good review, since the hotel is located 10 minutes from the downtown.

The staffs are helphpful and kind. The location is ocean front and quiet. The parking spaces are plentiful. The room is basic but spacious and new. Despite remote location, wifi is good.

Stayed in September 2024

It’s conveniently located right in the town by the harbour (as its name suggests). You can tell the hotel is upgraded with new furnishings. The small little things adds up: The front desk service (although understaffed) was impeccable. Because there was only one person working, there was a long wait, and the staff gave us an upgrade to an ocean facing room. Small gift upon checking for the guests.

Stayed in September 2024

Great location and friendly staff

Stayed in August 2024

Rooms are little small for 4 people.

Great staff, comfy room, good location.

Stayed in August 2024

Excellent front customer service

Stayed in August 2024

view

room

Stayed in August 2024

Room was quite dark with no main light. Hard to book the shuttle bus. No elevator.

Great location, very helpful staff like Mo in restaurant and the two guys on the front desk when we needed advice or help with transport. Clean rooms, good food options in restaurant

Stayed in August 2024

No noise. Very organized

Very clean. Staff Very helpful and friendly.

Stayed in August 2024

Water is too hot - could easily get scalded. Shower leaked and not enough places to hang towels. Separate packets of sugar instead of opening napkin/S&P packet every time - picked some up at the restaurant for the next day. Microwave would be nice. Luggage rack to put suitcase on. Room very clean but outside balcony needed sweeping and table and chairs needed wiping down - very dirty and bird poop on the chair.

Pleasant room and view from balcony. Staff very accommodating. Good location and easy walk into town.

Stayed in July 2024

Only one small mirror that was in bathroom and installed by a very tall person No bathrobes

Convenient to area very quiet wonderful competent staff Very comfortable beds Walkable to Ganges Loved hearing sheep and goats next door Free parking

Stayed in July 2024

Only complaint was that the bathroom light is motion sensitive and comes on automatically making nighttime visits a bit jarring.

Nicely renovated, spacious and comfortable rooms. Nice view over the harbour.

Stayed in July 2024