Reviews of Hampton Inn & Suites by Hilton Grande Prairie 3 stars
10405 117 Street , T8V 3X9 Grande Prairie, Canada
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverythinh
Nothing
Thank you so much for the perfect 10/10 rating! We truly appreciate your support and look forward to welcoming you back again soon. Ria Milan agmhamptongp@canalta.com
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt was great, super clean, friendly, and the breakfast was fantastic value.
I’m unhappy that I was not told at booking that the hot tub was not operation given that is why I booked this hotel.
Thank you, Jane, for leaving us your feedback. Our sincerest apologies you were not informed properly at check in of the closure of the hot tub. We have a technician arriving next week to repair the issue. We do hope to see you again soon once its back up and functional. All the best, Ashley Kierstead General Manager
Thank you, Jane, for leaving us your feedback. Our sincerest apologies you were not informed properly at check in of the closure of the hot tub. We have a technician arriving next week to repair the issue. We do hope to see you again soon o… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. Location was good.
Wi FI sign up was archaic. Wasted 30 minutes trying to sign up day one and then had to sign up all over again on ay two. Our room was NOT MADE UP after the first night. VERY EMBARASING when we invited a guest to come back to out room to visit. Air conditioning was either full on or off. I had to put a pillow on it to redirect the cold air.
Thank you for your feedback. We are happy you enjoyed our breakfast and location. We sincerely apologize for the issues you experienced and are taking steps to address them internally. We hope you'll give us another opportunity to provide a better experience in the future. Sincerely, Ria Milan/agmhamptongp@canalta.com
Thank you for your feedback. We are happy you enjoyed our breakfast and location. We sincerely apologize for the issues you experienced and are taking steps to address them internally. We hope you'll give us another opportunity to provi… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReally good
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Milan Ast. General Manager
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewHad a Good stay. Couldn’t use the pool so I’m not sure how it was. Breakfast was good and the selection of snacks in the lobby were nice. Would definitely stay again.
The beds. I think they are starting at age and becoming lumpy and uneven. I’d change them sooner then later. I will definitely book earlier next time, as prices changed online the closer the check in became.
Thanks for the great review! Were glad you enjoyed your stay, especially the breakfast and our lobby snacks. Were sorry to hear about the issue with the pool. The pool was open and fully operational during your visit, so we'd appreciate it if you could share more details about what prevented you from using it. We also appreciate your feedback on the beds and want to assure you that upgrading them is a top priority on our list for hotel updates. If you'd like to discuss your experience further, please feel free to reach out to me directly at agmhamptongp@canalta.com.
Thanks for the great review! Were glad you enjoyed your stay, especially the breakfast and our lobby snacks. Were sorry to hear about the issue with the pool. The pool was open and fully operational during your visit, so we'd appreciate… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewConvenient location, not so much traffic
Clean area, and ample parking
Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Milan Ast. General Manager
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe hotel was super clean, very organized & efficient and the staff was fantastic.
we liked everything
Dear Carol, That's wonderful to hear! Were so glad you enjoyed your stay. We take great pride in our cleanliness, efficiency, and fantastic staff, and its incredibly rewarding to know that our efforts made a positive impression on you. We hope to welcome you back again soon! Sincerely, Ria Milan Ast. General Manager
Dear Carol, That's wonderful to hear! Were so glad you enjoyed your stay. We take great pride in our cleanliness, efficiency, and fantastic staff, and its incredibly rewarding to know that our efforts made a positive impression on you.… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewStaffs and clean room
Bathroom
Hello Rani, thank you for leaving us your feedback. Our sincerest apologies for the incorrect photo listed on your room selection. We have since corrected this, as not to cause further issue. All of our rooms with a queen bed will have a shower/ tub. And all our rooms with a king bed have a walk-in shower. We do hope to see you again in the near future!
Hello Rani, thank you for leaving us your feedback. Our sincerest apologies for the incorrect photo listed on your room selection. We have since corrected this, as not to cause further issue. All of our rooms with a queen bed will have a sh… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewLocation, cleanliness
N/A
Hi Sherry Lynn, thank you for leaving us your feedback. It really means a lot to us. We are very happy to see that you enjoyed your stay with us. Ashley Kierstead, General Manager
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewBfast good
Hello Ken, thank you for taking the time to leave us your feedback. We have our Maintenace team looking after the drain to ensure this issue does not continue. If I may be of further assistance feel free to contact myself any time. Ashley Kierstead, General Manager
Hello Ken, thank you for taking the time to leave us your feedback. We have our Maintenace team looking after the drain to ensure this issue does not continue. If I may be of further assistance feel free to contact myself any time. Ashley… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewBreakfast buffet
The prices for the items in the lobby/front desk were a little expensive. Almost comparable to airport prices.
Hi Kevin, Thank you so much for the wonderful review and for highlighting that you had a great stay! We appreciate your feedback regarding the pricing of items in our lobby, front desk area. We'll certainly take this into consideration as we continuously look for ways to improve our guest experience. We hope to welcome you back again soon! Ria Milan Ast. General Manager
Hi Kevin, Thank you so much for the wonderful review and for highlighting that you had a great stay! We appreciate your feedback regarding the pricing of items in our lobby, front desk area. We'll certainly take this into consideratio… Show more