Reviews of Podollan Inn & Spa - Grande Prairie 4 stars
10612 99th Avenue, T8V 8E8 Grande Prairie, Canada

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe appreciated having 2 night stands with a lamp on each. The water in the fridge was a nice touch. The bed was comfortable. The thermostat was easy to operate and adjust temperature. The breakfast in Jax was a choice of omelette or classic and was sufficient,
The hotel overall was too dark. We had to use our telephone flashlights to see how much we were seasoning our food. The low profile toilet was not user friendly for people with sore knees. The window blinds need repair and the elevator floor readout was inaccurate.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBeds comfortable,showers updated
Carpets worn,main areas outdated, not enough electrical outlets in room
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff were awesome. Breakfast was delicious.
The bed was wore out.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe complimentary breakfast and having 15% off at the L spa and Massage!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great. Loved having a choice from a menu instead of what all other hotels offer.
Only thing we found disappointing was the selection on the dinner menu. For us, there was nothing there we found appetizing. Plus found it rather strange for the number of guests in your hotel, your restaurant was totally empty.
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAbsolutely everything. Even booked for a second night.
Thank you for choosing Podollan Inn & Spa! We're thrilled to hear you found the linens, staff, and facilities excellent at an amazingly bargain price, and we’re delighted you booked a second night. We appreciate your feedback and look forward to welcoming you back for another great stay!
Thank you for choosing Podollan Inn & Spa! We're thrilled to hear you found the linens, staff, and facilities excellent at an amazingly bargain price, and we’re delighted you booked a second night. We appreciate your feedback and lo… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGreat location for a quick stay in Grande Prairie. The staff were very welcoming and helpful.
The property appears to be undergoing some rejuvenation work.
Thank you for choosing Podollan Inn & Spa. We sincerely apologize for the issues you experienced with the towels, window shades, and doors. Your feedback is important, and we will address these maintenance concerns to improve the guest experience. We hope to have the opportunity to provide a better stay in the future.
Thank you for choosing Podollan Inn & Spa. We sincerely apologize for the issues you experienced with the towels, window shades, and doors. Your feedback is important, and we will address these maintenance concerns to improve the guest … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe restaurant breakfast options for good, delivered exactly as ordered and quickly. Loved the soaker tub in the room. The front-desk staff were accommodating and helpful.
lighting in bathroom was not great, needs more light.
Thank you for your detailed feedback! We’re happy to hear you enjoyed the value, spa plans, breakfast, and soaker tub, as well as the service from our front desk team. We’ll definitely look into improving the bathroom lighting for a better stay next time.
Thank you for your detailed feedback! We’re happy to hear you enjoyed the value, spa plans, breakfast, and soaker tub, as well as the service from our front desk team. We’ll definitely look into improving the bathroom lighting for a better … Show more
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewMY daughter and I spent a day at the L Spa at the hotel. We were treated so well. The massage, facial, and pedicure, all exceptionally and professionally done. The hotel restaurant, food and service was excellent. The room service was on time and friendly.. Overall from start to finish, we had a great experience and will return.
The rooms could use updating, but were clean and had everything we needed.
Thank you for choosing Podollan Inn & Spa! We're delighted to hear you and your daughter had a great experience at the L Spa, with exceptional and professional massage, facial, and pedicure services, as well as excellent food and service at the restaurant and friendly, on-time room service. We’re glad the rooms were clean and met your needs, though we appreciate your feedback about the need for updates. We look forward to welcoming you back for another wonderful stay!
Thank you for choosing Podollan Inn & Spa! We're delighted to hear you and your daughter had a great experience at the L Spa, with exceptional and professional massage, facial, and pedicure services, as well as excellent food and se… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe property was old but well maintained and super clean. Our room was spacious and had very comfortable. The bathroom clean and had both a big shower and a tub. The complimentary breakfast was a great addition and held down at the restaurant with 3 options to choose from. Food was tasty and good portions. We will definitely consider it again if travelling this way.
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Thank you for choosing Podollan Inn & Spa! We’re thrilled to hear you found the property old but well-maintained and super clean, with a spacious room, very comfortable beds, and a clean bathroom featuring both a big shower and tub. We’re glad you enjoyed the tasty complimentary breakfast with three options in the restaurant and good portions. We appreciate your consideration for a return visit and look forward to welcoming you back!
Thank you for choosing Podollan Inn & Spa! We’re thrilled to hear you found the property old but well-maintained and super clean, with a spacious room, very comfortable beds, and a clean bathroom featuring both a big shower and tub. We’… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThis property is in a great location, it is always clean and the rooms are comfortable
Nothing
Thank you for choosing Podollan Inn & Spa! We’re thrilled to hear you’ve always had great stays with us and appreciate your loyalty, especially noting the great location, consistent cleanliness, and comfortable rooms. We look forward to welcoming you back for another excellent experience!
Thank you for choosing Podollan Inn & Spa! We’re thrilled to hear you’ve always had great stays with us and appreciate your loyalty, especially noting the great location, consistent cleanliness, and comfortable rooms. We look forward to… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIt was busy with a lot of people coming and going but the rooms were quite soundproof.
Could hear someone walking around in the room above, sounded like an elephant. If that had continued into the night we would not have been able to sleep.
Thank you for choosing Podollan Inn & Spa. We’re glad to hear the rooms were quite soundproof despite the busy environment with many people coming and going. We apologize for the disturbance from the noise above, resembling an elephant, and understand how it could have impacted your sleep if it persisted. We appreciate your feedback and are addressing this with our team to ensure a quieter experience. We hope to welcome you back for a more restful stay!
Thank you for choosing Podollan Inn & Spa. We’re glad to hear the rooms were quite soundproof despite the busy environment with many people coming and going. We apologize for the disturbance from the noise above, resembling an elephant,… Show more