Reviews of Fairfield Inn & Suites by Marriott Sault Ste. Marie 3 stars
633 Great Northern Road, P6B 5A1 Sault Ste. Marie, Canada
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewStaff was friendly and helpful to myself and the other guests arriving at the same time as us. Good location for us.
Thank you for sharing your kind words. We’re delighted to hear our team made you feel welcome and that our location was convenient for your needs. We appreciate you choosing to stay with us and hope to welcome you back again soon.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room was very dirty and smelly. The floors was so sticky, bathroom was dirty and smelled really bad.
Thank you for sharing your feedback. I’m very sorry to hear about the cleanliness and odor issues you experienced during your stay. This is far from the standards we strive to maintain, and I truly regret that we fell short. I will be addressing your concerns directly with our housekeeping team to ensure this is corrected immediately. We appreciate you bringing this to our attention so we can improve.
Thank you for sharing your feedback. I’m very sorry to hear about the cleanliness and odor issues you experienced during your stay. This is far from the standards we strive to maintain, and I truly regret that we fell short. I will be addre… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation.
Only the Pillows.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewBreakfast, facilities were what we needed
Expensive
Dear Jaquelyn, Thank you for your feedback and for highlighting that our breakfast and facilities met your needs. We’re glad those aspects contributed positively to your stay. We also appreciate your comment regarding the pricing. We strive to offer great value through our amenities and service, and your input helps us continue to evaluate how we can best meet our guests’ expectations. We hope to welcome you back in the future!
Dear Jaquelyn, Thank you for your feedback and for highlighting that our breakfast and facilities met your needs. We’re glad those aspects contributed positively to your stay. We also appreciate your comment regarding the pricing. We stri… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewStaff was great, room was clean.
Thank you for your great feedback! We're happy to hear you enjoyed a clean room and that our staff helped make your stay a positive one. We appreciate your support and look forward to seeing you again soon!
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewNice hotel rooms and buiding
The pool had so much chlorine it gave me a rash and burned my eyes. I shower before and after the pool too.
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our hotel and rooms. We're very sorry to learn about your experience with the pool, and we appreciate you bringing this to our attention. Your comments have been shared with our maintenance team to ensure chlorine levels are properly monitored and balanced. Guest comfort and safety are very important to us, and we hope to have the opportunity to welcome you back for a better experience in the future.
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our hotel and rooms. We're very sorry to learn about your experience with the pool, and we appreciate you bringing this to our attention. Your comm… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewClean and comfortable place
No drinking water in the lobby or room
Thank you for taking the time to share your feedback. We're glad to hear you found our hotel clean and comfortable! We appreciate your comment regarding drinking water. For our guests’ convenience, we offer a fresh fruit water decanter in the lobby daily from 7:00 AM to 10:30 PM. Complimentary bottled water is also available each morning during breakfast service. Additionally, our fitness center, accessible 24/7, features a water fountain for refills at any time. It's also worth noting that the tap water in Sault Ste. Marie is safe and clean to drink. We hope this helps for your next visit, and we look forward to welcoming you back soon!
Thank you for taking the time to share your feedback. We're glad to hear you found our hotel clean and comfortable! We appreciate your comment regarding drinking water. For our guests’ convenience, we offer a fresh fruit water decanter… Show more
Reviewed: 5 April 2025 · Stayed in February 2025
Verified reviewFine roadside hotel.
Thank you for taking the time to share your feedback. We are pleased to hear that you found our property to be a fine roadside hotel. It was our pleasure to have you as our guest, and we hope to welcome you again should your travels bring you back to Sault Ste. Marie.
Thank you for taking the time to share your feedback. We are pleased to hear that you found our property to be a fine roadside hotel. It was our pleasure to have you as our guest, and we hope to welcome you again should your travels bring y… Show more
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewLocation and personable staff
Dear Terry. Thank you for your kind words! We're thrilled you enjoyed our convenient location and found our staff to be welcoming and personable. We hope to host you again soon
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewI love the staff, she is so nice and helpful!
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat location and clean
The ice machine was out of order on 3rd floor and 2nd floor. Had to go all the way to lobby for ice
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewgood
Reviewed: 29 January 2025 · Stayed in January 2025
Verified review