Reviews of Duncan Motel
2552 Alexander Street Duncan, V9L 2W9 Duncan, Canada

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThere are some definite positives about this small motel - at least some of the rooms are updated nicely and overall from inside the rooms, everything is good (except the view - more on that below). We really liked that the room has a heat pump, particularly because it's quieter than the old window AC units and also because it keeps smoke from getting pulled into the room - important because this place has a table and chairs with an ashtray on it in front of every unit. Not something you see too often these days, and honestly, disappointing. Bathroom and room decor were nice, furniture was comfortable. It's close to downtown Duncan and easy to get there, although it requires crossing the highway, or to the water. Fine for a one-night stay if you don't need something fancy.
The exterior of the buildings looks pretty sketch, and it's not a great vibe to stay somewhere where they have a big metal gate that rolls shut and locks between midnight at 5 AM, or that has a lot of rules posted about guests in rooms, noise, etc. There is definitely a long-term stay vibe at portions of the property. Although our room was nice, its first floor location with a shared entry-way with the room next door and the smokers' table right outside and view of the parking lot and the building across the way that could use some sprucing up meant that we didn't feel inclined to open the curtains, which is a bummer for missing out on natural light. Thankfully the bathroom window on the other side of the building helped. It was good to have a microwave, but the glass turntable plate didn't fit the turntable arms, so it made a terrible racket and bumped around unevenly, making a mug we were heating slide back and forth across it as it turned.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewVery friendly and accomodating. Comfortable room for a good deal.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNooo, can't say too much. The front counter staff were nice. The cleaning staff, well, hubby said the last time he saw the cleaning lady she was quite grouchy. This time, she was a bit better. That's about all, really. Oh, there is a gate that closes at night so no one can get in or out.
Jeeeze, a lot. Old old old...is what I can say. Bed was not connected to the headboard so it moved and rolled around, then the pillows would fall behind the bed. Microwave is from 1970 as is the rest of the appliances. Needs a new bathroom. This one is just dated. I have bad knees. Lots of stairs to climb to get to the second floor. No elevator options. I can go on, but I won't. Not for $200 a night.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was a typical motel in a quiet location. The staff was very friendly and accommodating, even checking in late at night with a smile. I received a free upgrade to a two-bedroom. The bed and bedding were among the most comfortable I have ever stayed in in terms of firmness, thickness, and softness, and I slept soundly.
The facilities were well equipped and very clean, but the building itself is old, so there are different tastes.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewMy expectations were not high but staff were pleasant and helpful Microwave coffee maker provided if needed Bed and bathroom clean
Longer free check out time
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThis place is not the Ritz, you get what you pay for, It was clean and quiet though. Yes, it's in need of some updates/quality renos, but it was more than acceptable. There are low income people staying there, but I did not see any open drug use or any other problems associated with substance use while we were there.
Did like the door being so loose in the frame or, that I could not leave a window open because the locking tab was broken on the window.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery friendly and accommodating staff, clean rooms, pretty good location
Had to shower in cold water because the hot water wasn't working, witnessed another guest trying to buy bottled water from the locked-up lobby / office area only for a staff member to walk up and tell them they could just "drink from the tap", even though it was obvious they wanted to purchase a bottle from the vending machine in the motel's foyer. small things like this wouldn't be so bad if the cost was worth it, but for more than $190 per night it certainly does feel like a rip off. The employees we encountered were mostly kind and accommodating, the motel was mostly clean. If you're thinking of staying here, bring your own water, avoid showering, and don't leave any food out for the ants to get. This motel could really be something special if the owners actually cared about their guests experience. It's such a shame.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIts good. But not for next time stay.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice rooms… like a small suite…liked the live edge look
Good m safe
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewExcellent customer service! We needed a crib, and they were able to provide a pack and play that was clean and already set up! Thank you!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVey clean spacious room they provided !
Dressing mirror would be an improvement
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe TV and cable channels.
Needing to provide an exact departure time upon arrival.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewFriendly reception. Updated room. Very Clean. Affordable
Surrounding neighborhood
Reviewed: 7 August 2025 · Stayed in August 2025
Verified review