2552 Alexander Street Duncan, V9L 2W9 Duncan, Canada
#6 of 9 hotels in Duncan
Guests' ChoiceBased on 340 hotel reviews
7.3Cleanliness
8.1
Comfort
8.0
Location
7.6
Facilities
7.5
Staff
8.9
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 4 September 2025
Suzanne
United StatesThe exterior of the buildings looks pretty sketch, and it's not a great vibe to stay somewhere where they have a big metal gate that rolls shut and locks between midnight at 5 AM, or that has a lot of rules posted about guests in rooms, noise, etc. There is definitely a long-term stay vibe at portions of the property. Although our room was nice, its first floor location with a shared entry-way with the room next door and the smokers' table right outside and view of the parking lot and the building across the way that could use some sprucing up meant that we didn't feel inclined to open the curtains, which is a bummer for missing out on natural light. Thankfully the bathroom window on the other side of the building helped. It was good to have a microwave, but the glass turntable plate didn't fit the turntable arms, so it made a terrible racket and bumped around unevenly, making a mug we were heating slide back and forth across it as it turned.
There are some definite positives about this small motel - at least some of the rooms are updated nicely and overall from inside the rooms, everything is good (except the view - more on that below). We really liked that the room has a heat pump, particularly because it's quieter than the old window AC units and also because it keeps smoke from getting pulled into the room - important because this place has a table and chairs with an ashtray on it in front of every unit. Not something you see too often these days, and honestly, disappointing. Bathroom and room decor were nice, furniture was comfortable. It's close to downtown Duncan and easy to get there, although it requires crossing the highway, or to the water. Fine for a one-night stay if you don't need something fancy.
Stayed in August 2025
Reviewed: 26 August 2025
Nobuyuki
JapanThe facilities were well equipped and very clean, but the building itself is old, so there are different tastes.
It was a typical motel in a quiet location. The staff was very friendly and accommodating, even checking in late at night with a smile. I received a free upgrade to a two-bedroom. The bed and bedding were among the most comfortable I have ever stayed in in terms of firmness, thickness, and softness, and I slept soundly.
Stayed in August 2025
Reviewed: 24 August 2025
Jacqueline
CanadaLonger free check out time
My expectations were not high but staff were pleasant and helpful Microwave coffee maker provided if needed Bed and bathroom clean
Stayed in August 2025
Reviewed: 21 August 2025
Shannon
CanadaDid like the door being so loose in the frame or, that I could not leave a window open because the locking tab was broken on the window.
This place is not the Ritz, you get what you pay for, It was clean and quiet though. Yes, it's in need of some updates/quality renos, but it was more than acceptable. There are low income people staying there, but I did not see any open drug use or any other problems associated with substance use while we were there.
Stayed in August 2025
Reviewed: 19 August 2025
Hailey
CanadaHad to shower in cold water because the hot water wasn't working, witnessed another guest trying to buy bottled water from the locked-up lobby / office area only for a staff member to walk up and tell them they could just "drink from the tap", even though it was obvious they wanted to purchase a bottle from the vending machine in the motel's foyer. small things like this wouldn't be so bad if the cost was worth it, but for more than $190 per night it certainly does feel like a rip off. The employees we encountered were mostly kind and accommodating, the motel was mostly clean. If you're thinking of staying here, bring your own water, avoid showering, and don't leave any food out for the ants to get. This motel could really be something special if the owners actually cared about their guests experience. It's such a shame.
Very friendly and accommodating staff, clean rooms, pretty good location
Stayed in August 2025
Reviewed: 17 August 2025
Cheema
CanadaIts good. But not for next time stay.
Stayed in August 2025
Reviewed: 12 August 2025
Barry
CanadaDressing mirror would be an improvement
Vey clean spacious room they provided !
Stayed in August 2025
Reviewed: 2 August 2025
Vanveen
CanadaIt was quaint
Last minute booking and was exactly what expected
Stayed in August 2025
Reviewed: 1 August 2025
Mary
United StatesRooms were basic and clean. Perfect for our needs. Staff was gracious and friendly. Walking distance to town center (a little over a km)
Stayed in July 2025
Reviewed: 21 July 2025
Miller
CanadaBathroom door won’t close all the way due to the style of door used.
It’s clean and the beds are comfy.
Stayed in July 2025
Reviewed: 21 July 2025
Mary
United StatesLocked gate after midnight. 1 towel For Two People.
Clean. Comfortable Bed. Evening staff person was very kind.
Stayed in July 2025
Reviewed: 9 July 2025
Sarah
New ZealandThis place needs a major makeover / renovation.
The staff. The flowers.
Stayed in July 2025
Reviewed: 23 June 2025
Juliana
CanadaIt was price appropriately and the staff were friendly.
Stayed in June 2025
Reviewed: 17 June 2025
Victoria
CanadaThe staff were cheerful, helpful and friendly.
Stayed in June 2025
Reviewed: 17 June 2025
Catherine
United StatesIt was a bit small for us simply because we're traveling with 2 large dogs and quite a few personal items. We are relocating our home to Vancouver Island
Lovely modernized rooms in a very central location
Stayed in June 2025
Reviewed: 12 June 2025
Kjel
United KingdomIt's not necessarily a "didn't like", but the sliding bathroom door left a slight gap when it touched the skirting board so didn't give complete privacy.
A comfortable stay, the room was spacious, clean and felt modern, also the hotel was easy to find. The fridge and coffee making facilities were great. USB charging ports were also really useful as we had travelled from overseas. Parking was available and gave us peace of mind that the gates were locked for a significant period of time overnight. We were pleasantly surprised by our stay, thankyou!
Stayed in June 2025
Reviewed: 25 May 2025
Pat
CanadaWifi was a litte spotty. I kicked me off a few times
Stayed in May 2025
Reviewed: 17 May 2025
Yves
CanadaLooks like a lot of good work done there. Best I’ve ever seen it look. Owners were very friendly and accommodating. A lovely stay
Stayed in May 2025
Reviewed: 13 May 2025
Lenard
Canadathe pillows they are poor
no breakfast
Stayed in May 2025
Reviewed: 5 May 2025
Heiner
CanadaWe'd not travelled for quite awhile annd were taken aback by the the $200 damaged deposit. When booking were not informed about it and were quite surprised.
no food available, no restaurant
Stayed in April 2025
Reviewed: 2 March 2025
Peter
CanadaThe bathroom was very clean and well equipped, but could use updating.
This property is centrally located just a block off the main highway. Perfect for an overnight stop in Duncan. The room was very well equipped, clean, comfortable and nicely modernized. Good value for the money.
Stayed in February 2025
Reviewed: 4 February 2025
Adrienne
CanadaI am familiar with Duncan so wasn't too concerned by the neighbourhood, but some people may be concerned. (This is Canada though and, in the scheme of things, very safe. Some people are just having a tough time of it and you may see them in town!) The motel is clearly going through renovations, which is great. My room was freshly updated with a comfortable bed, heat pump, etc. (Bring a sleeping mask though -- the light of the heat pump is very bright.)
At first glance, the motel looks a bit sketchy, but the room -- though small but good value -- was comfortable, quiet, and secure. Walkable to restaurants, downtown, etc.
Stayed in January 2025
Reviewed: 13 January 2025
Grégory
Francepersonnel friendly , and professionnel . big tv , room calm and clean
Stayed in January 2025
Reviewed: 17 December 2024
Henry
CanadaNo free wifi
Inexpensive motel.
Stayed in December 2024
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