We were visiting our grandson who just started university. He was having some problems And we needed to be close to him. We asked to d tr d out check-out time they said they can do it for 1 hour and they’d charge us $50. Disgusting. Then we asked if there was availability for another night Znd we were told there was room but he cost would be higher by $40. Disgusting! I’ve stayed at Days Inns during my travels and was always treated well. I’ll never stay at this one ever again.

Office clerk was friendly and informative.

Stayed in September 2025

First room had blood on sheets , dirty carpets and bathrooms. Switched rooms to one that had been cleaned better . In a sketchy area .

Location and staff were awesome.

Stayed in August 2025

Carpets were old and smelt musty . Next door was an India restaurant and all we could smell was curry.

Downtown location

Stayed in August 2025

The hallways are very dirty and smelly

The location is ok but it can be very sketchy

Stayed in June 2025

Cups and coffee machine but no coffee for machine 😭

Stayed in July 2025

The fridge didn’t work, and the shower curtain was much too long, meaning you had to be careful not to slip on it.

There was a breakfast? Nobody told us. Great location.

Stayed in July 2025

The hotel needs updating

Stayed in June 2025

The facility itself is old and needing renovation. The halls were older and darker and the lobby in need to updating.

The staff, check-in, parking and the room itself were good.

Stayed in May 2025

Please train your front office Staff. This is my second time in this hotel location. We had a great stay last time. Staff were good and nice. This time, seems like staff are just plainly doing their 8 hours shift. Kind of. I travelled with my family with a kid. It was frustrating because morning on our second day of stay before we exit the hotel, we requested to tidy up our room and when I say tidy up, I'm expecting a sets of fresh new towels. At least. We came back twice to our hotel to freshen up, there's no new fresh towels. So we head out back thinking that maybe when we get back to our room we will have a nice, cozy and definitely a new sets of fresh towels. BUT NOTHING. OUR ROOM IS STILL LOOK EXACTLY THE SAME WHEN WE LEFT. So I asked the lady at the front for a new sets of towels and delivered them to our room. But she only gave us BATH TOWELS. So I phone the front desk and asking for face and foot bath towels. Those small ones. I was so mad because I didn't expect her that she wants me to pick them up at the front desk. Picking up the towel is not a big deal for me. Here's my points why I was so pissed. 1. First thing in the morning, I personally requested at the front desk to tidy (make) up our room 2. We already came back twice during the day head back out until we came back in the evening but still our room looks exactly the same when we left 3. It was fun and a tiring day for us so we expect a cozy and clean room to relax 4. I was told to go down and pick-up the towel at the front desk. This made furiously mad! 5. Property has only one elevator for all the guests staying in the hotel. Elevator is old and slow (but that's fine because that's not the issue) so it will take us forever to go down and going up 6. I WILL NEVER RECOMMEND AND BOOK TO THIS HOTEL IN THE FUTURE. I don't mind paying extra for a hotel that has a reliable people that taking care for guests basic request.

My hotel criteria is always the location and value for money and (customer) service. Hotel location is fairly good.

Stayed in May 2025

The ice machine wasn't on so we had no ice. The fridge had someone's leftovers in it when we arrived. The front desk lady couldn't figure out how to remove the taxes for my native status.

The room was a great size. We got a king. The room was comfortable. It was easy to park the car and get in and out of the location. The staff were very nice.

Stayed in May 2025

Found 3 dead cockroaches in room. No one came to clean the room on day 2. Trouble with room door locking. Bathroom light was never fixed. Lots of homeless people in the area but they did not bother us.

Location was good for helping our grand daughter moving from University residence to another. Room clean.

Stayed in April 2025

The rooms we stayed in needs some attention. The shower heads are leaking, the room did not have sufficient lighting. Wifi is unstable. We requested an emailed receipt from the front desk and was told we had to request it through Booking App. That process is not easily accessible and it directs you back to Days Inn instead.

The front desk staff was welcoming

Stayed in April 2025

Is okay for one or two days only not for a longer time

Stayed in April 2025

Coffee maker was broken in our room.

Clean!

Stayed in February 2025

The ground floor rooms felt like they needed to be remodeled. As well as the TV quality was terrible as well.

We stayed for a week. When we first arrived we were in the ground floor. The rooms had much to be desired, so we asked the staff what they could do and they jumped at the opportunity to move and assist us. We were then moved inside where the rooms were much more what we would expect. Good value and clean room.

Stayed in January 2025

The 1st room we were given the tv didn’t work so after getting all settled in we were switched to another room. The new room had a malfunctioning heater that made loud noises all night long and kept us all up.

Stayed in December 2024

Hotel hallways were very rough, old and dated. Not clean like the rooms.

Our room was spotlessly clean and the mattress was the most comfortable I have ever slept on in a hotel.

Stayed in November 2024

The condition of the coldness

Everything was good

Stayed in September 2024

location

Stayed in October 2024

Maybe bed bug or something. It bites my brother. He has so many redness, itchy and swelling around his neck

Stayed in October 2024

Tv issues Could never connect to the internet Desk help girl was not very helpful

Beds were comfortable

Stayed in October 2024

Get rid of the carpets in the room and replace with floating floor.

Stayed in September 2024

1 garbage basket missing. TV not working in first room had to change rooms 2 times

Location

Stayed in September 2024

Not clean, lots of stains and nothing had been wiped down well. & none of the plugs worked only this old extension cord. Super frustrating!

It was in a central and convenient location which was nice

Stayed in September 2024