Reviews of The Chateau

Tall ceilings, felt spacious.

Amenities listed oven, which was NOT there, & affected the planned meals and food we brought. Also no AC & got fairly hot. And clothes dryer was temperamental.

Property has good location, love the Neighborhood.

It was noisy from the people above us, kid running and jumping from 6am to 11 pm. It was an old Indian lady staring at us from the front of the house and then she will walk to the back and keep staring very creepy and uncomfortable. It was person personal hygiene products left in the bathroom wish it made me feel like the place wasn’t clean. I also used one spoon and had dry food in it. Some spider webs by the 2 rooms as well.

The garden of the premise is nice.

This is basement so could not complain more. You pay for what do you pay for. The soundproofing of the ceiling is very bad. You can clearly hear the sound of people taking a shower, flushing the toilet, and walking and running upstairs. It is very clear at 1 am. There is no air circulation system either. Washroom smells bad.

Ok

One of the dinning chairs was broken , and the owner replaced it for a dirty filthy chair , were not enough towels for a party of 4

Nothing is good

No chance to move in as owner not show up to greeting us. As my wife so sick needs a place to stay, unfortunately we need to go other place to get rest ( I drove 14 hours getting there but nobody open the door for us )

There were way too many units and people staying in that house, and it was impossible to sleep there with the noise and the temperature controls were malfunctioning, way too hot, not possible to sleep at all! We left before our second night because of the bad conditions, and would like a refund for the second, unused night.

Clean and comfortable. Prompt response to questions.

There was no shampoo and conditioner, as far as I could see.

Spacious, roomy accommodation.

The electronic entry system was not user friendly. The need to call out the caretaker should not have been necessary. Although the kitchen appliances were of a high specification, the standard of kitchen utensils were poor ie plastic cutlery, burnt saucepans and frying pans. It was our first experience of accommodation anywhere in the world with a noise monitoring display. This was disconcerting and affected the enjoyment of our stay. We were assured before booking that the sauna was a 'traditional Finnish sauna'. The sauna was in fact an infrared sauna not traditional.

Location is okay since it is near friend's but it is not accessible to public transportation. Tolerable for one to 2 days stay.

Inside of the rental unit is poorly maintained; e.g. Crack on tiles, water gathering at sink of bathroom because not aligned properly. Bath rug was moldy. Towels and linens were old, stained and do not look fresh. Space is a bit cramped. No common space except for kitchen/dining area for the family to interact. Very warm and can't open windows bec. of rain. The electric fans were too dusty to use. Owner was not onsite nor responsive to address the issue.

The house is beautifully furnished, and we loved having a bathroom for every bedroom upstairs! It swas wonderful for my whole family, and there was very little noise from other renters, so that was fantastic.

The description was very confusing. We thought we were getting 2 basement suites and the house, but we only ended up with one basement suite and the house. Since the booking is per room, it wasn't clear what we were going to have. We also asked for a crib and highchair to be in place when we arrvied, and those weren't there, but the owners provided them fairly quickly.

Two separate rooms for the price, washer and dryer

They didn't provide shampoo, and the bed sheets had stains on them

Clean.

There wasn’t a physical key. Light bulb was worn out. Iron leaked water. Washer did not work properly.

Enough room for 4, have dishwasher and laundry.

The linens/towels have stains on them

Good

Good

It was very modern and the bedrooms all had ensuites. Very comfortable. We had the main section of the house.

The fact that there was someone else living in the back of the house ( believe the owners mother), with only a lock door between us. The lock was on the other side to us. This meant that they had free rein over the house when we were absent. At stage we heard the door unlock and the next the elderly woman was in our kitchen. We could hear if she sneezed or was cooking or had music on. We had not set the alarm when we to dinner as absolutely no instructions had been left for us. On our arrival back the alarm was set off by one of group think that the front door had already been unlocked. Rang owner for alarm code to disarm. Went to voice mail next the woman walked into kitchen with phone, which was the owner with the code. He was not impressed with the alarm going off.

Quiet and safe area. Nice walk relatively close by to Deer Lake. Uber taxi's easy available and $20-$30 to get into Vancouver. Close to public transport if you wanted it.

Expected more of a relaxation area for evening but tele in kitchen with table. Arrival with app as key was a bit confusing - especially if you do not have immediate mobile coverage (lucky enough that wifi reached just outside property). Not all that close to any shops - just about walking distance but uphill walk along main road. Didnt matter to us but both drawers in both rooms dont open (not enough room) !!

Nothing

The "Superior Suite" is located in the basement, which was nowhere described as such at the time of booking. There is NO LIVING ROOM. The sofa is located in one of the small rooms without a TV. You can't socialize there. Helarious. The kitchen was badly equipped. You sit on cheap chairs, limited space in the kitchen and you will "enjoy" watching the small TV there while somebody is cooking or the washing machine is running. As I said, it's a "Superior Suite" IMPRESSIVE, haha. When you go around the house to find your entrance to the bunker you will pass the trash bins which haven't enough capacity so tash is all around. As a rat, you will feel quite comfortable there. Garden ? Haha. Yes you will pass it but from the bunker it will be visible only with strong imagination. NEVER AGAIN.

It's quiet.

It's hard without a rental car.