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Reviews of The Chateau

7721 Allman Street, V5E 2A9 Burnaby, Canada

#6 of 13 B&Bs and Inns in Burnaby

Guests' Choice

Review score

Based on 90 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    7.2

  • Facilities

    6.8

  • Staff

    6.4

  • Value for money

    7.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 12 August 2025

    6.0
    Nice but fell short or expectations.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Amenities listed oven, which was NOT there, & affected the planned meals and food we brought. Also no AC & got fairly hot. And clothes dryer was temperamental.

    Tall ceilings, felt spacious.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    6.0
    Not as clean, very noisy from people that stay above.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was noisy from the people above us, kid running and jumping from 6am to 11 pm. It was an old Indian lady staring at us from the front of the house and then she will walk to the back and keep staring very creepy and uncomfortable. It was person personal hygiene products left in the bathroom wish it made me feel like the place wasn’t clean. I also used one spoon and had dry food in it. Some spider webs by the 2 rooms as well.

    Property has good location, love the Neighborhood.

    Stayed in July 2025

  • Reviewed: 27 October 2024

    6.0
    Overall a comfortable stay but with room for improvement.
    • Leisure trip
    • Group
    • Four-Bedroom House
    • Stayed 4 nights

    The electronic entry system was not user friendly. The need to call out the caretaker should not have been necessary. Although the kitchen appliances were of a high specification, the standard of kitchen utensils were poor ie plastic cutlery, burnt saucepans and frying pans. It was our first experience of accommodation anywhere in the world with a noise monitoring display. This was disconcerting and affected the enjoyment of our stay. We were assured before booking that the sauna was a 'traditional Finnish sauna'. The sauna was in fact an infrared sauna not traditional.

    Spacious, roomy accommodation.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 2 nights

    They didn't provide shampoo, and the bed sheets had stains on them

    Two separate rooms for the price, washer and dryer

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    7/10
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t a physical key. Light bulb was worn out. Iron leaked water. Washer did not work properly.

    Clean.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The linens/towels have stains on them

    Enough room for 4, have dishwasher and laundry.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Overall ok and did what we needed but 3 days was enough.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights

    Expected more of a relaxation area for evening but tele in kitchen with table. Arrival with app as key was a bit confusing - especially if you do not have immediate mobile coverage (lucky enough that wifi reached just outside property). Not all that close to any shops - just about walking distance but uphill walk along main road. Didnt matter to us but both drawers in both rooms dont open (not enough room) !!

    Quiet and safe area. Nice walk relatively close by to Deer Lake. Uber taxi's easy available and $20-$30 to get into Vancouver. Close to public transport if you wanted it.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    6.0
    It was not what we expected, it was hot inside and we could not wait to leave.
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    We stayed at the basement with no air conditioning. We found hairs on the bed and the shower wall. There were stains on the bed cover. Also, the extra toilet papers provided under the sink were soaked with something blue, which we discovered after we returned in the evening. We did not feel that we were alone in the room.

    The location. The top units looked great. We like the view and the front yard of the property.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    8.0
    Decent and safe place to stay for the money
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted via mobile

    Bath could have been cleaner and there were only used, dirty cleaning cloths for washing up in the kitchen area. Went to iron, but although there was an ironing board never found the iron.

    Space was good. Bedding spotless. Area was easily accessible. Good range of utensils crockery and cutlery.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    7.0
    Comfortable and good for short term stay..
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Suite was in basement, no proper cooling was there. Although opening of windows did the magic for us.

    The chateau was neat and tidy, with all basic amenities available. Beautiful exterior.

    Stayed in July 2024

  • Reviewed: 29 May 2024

    8.0
    Overall , I was happy with the choice, space and overall appearance.
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Again, kitchen was lacking proper cutlery. I had to use cardboard knife to cut a bread . Towels can be better quality and have few more particularly hand towels. 10 am checking out in not the best . Too early .

    I liked Everything about it. Big rooms, comfortable beds , shower in each room snd AC.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Overall, I am happy with my stay . Owners were kind and helpful. They even opened other unit for extra night without ex
    • People with friends
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen was not properly equipment Lack of cutlery,proper cutting knives, dish cloth , garbage bags . Bathrooms were lacking hand soap , not enough towels to wipe hands or face cloth. Outdoor garbage was overflowing, trashed by wild animals overnight. With amount of people renting all units there was not enough garbage disposal and proper garbage enclosure . Don’t count using sofa beds for sleeping. Not comfortable.

    Lots of rooms , every unit had its own washer /dryer. Beds were comfortable . Rooms were large with lots of space to move around . Upper floor units(main house) are stunning and worth renting if you have high expectations. Place is huge, rooms are big, each room comes with its bathroom .. big enough for large gatherings .

    Stayed in May 2024

  • Reviewed: 22 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 7 nights
    • Submitted via mobile

    No communication

    Location

    Stayed in March 2024

  • Reviewed: 6 November 2023

    7.0
    Good for short 2-3 days stay only
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 7 nights
    • Submitted via mobile

    Did not expect to be in the basement for 7 people with 1 bathroom.drainage was terrible.master bedroom too hot, not able to control ourselves, very uncomfortable to relax and sleep .had complaints about electrical outlet, never got answer or help..the sofa bed was terrible to sleep on- need to change it for next renter..not enough utensils for use.

    Facade of the house, beautiful

    Stayed in November 2023

  • Reviewed: 26 September 2023

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    Good location/ new and modern, comfortable, spacious living room, best suite for group/ family.

    Stayed in August 2023

  • Reviewed: 25 September 2023

    6.0
    Reasonable suite without living room and AC
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Basement, no AC, no living room

    Clean sheets and towels

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    The property was good for a two night stay but I would not want to be there longer.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was close to a major highway with a lot of traffic noise. It seemed like the unit had a lot of unfinished details.

    It was easy to get to and in a convenient location.

    Stayed in September 2023

  • Reviewed: 11 August 2023

    8.0
    Good but some parts need fixing
    • Leisure trip
    • Group
    • Five-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Some broken stuff

    Staff

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    A good stay
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Could be cleaner (ugly sponge and stains on bed sheet)

    Spacious, kitchen

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Good property for a family group
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Be aware the owners kitchen is separated only by a pocket door so you can hear them cooking. The bathroom sink in the master bedroom had a weird sound coming out all night long. We closed the door to block that out. The handle on the kitchen tap was broken and the owner said he would bring a new screw to fix it but that did not happen. The deck had some temporary banquet chairs to sit on so could have been much nicer.

    Each bedroom has its own bathroom and a washer and dryer is supplied.

    Stayed in July 2023

  • Reviewed: 7 May 2023

    8.0
    we had an enjoyable time, primarily only used the house for sleeping!
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 7 nights
    • Submitted via mobile

    the master suite only had a flimsy hanging rail with little hangers!

    the house was very spacious

    Stayed in April 2023

  • Reviewed: 20 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    TV did not work well, so we missed Super Cup

    clean and comfortable

    Stayed in December 2022

  • Reviewed: 24 November 2022

    8.0
    Great
    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Can not watch tv

    Wonderful

    Stayed in November 2022

  • Reviewed: 30 September 2022

    7.0
    Helpful owners and good stay all together.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    - basement unit - no direct day light - connecting door to the adjacent unit and feeling of no privacy. Fully witnessing conversations on the other side. - Kevo didn’t open our unit door but gave access 2 other occupied units…

    Comfortable bedding and fully equipped 2 bedroom unit. Very clean.

    Stayed in September 2022

Showing 1 – 25

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