208 St. Mary's River Drive, P6A 5V4 Sault Ste. Marie, Canada
#4 of 24 hotels in Sault Ste. Marie
Guests' ChoiceBased on 346 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 3 September 2025
Viliam
CanadaNo issues
The location by the water is very nice and relaxing
Stayed in September 2025
Reviewed: 1 September 2025
Jean
CanadaThe prices for alcoholic drinks on outside patio were ridiculous. Way too expensive!
Beautiful location.
Stayed in August 2025
Reviewed: 31 August 2025
James
United Kingdomroom decor dated and poor noise insulation and local rumbling noise throughout night From nearby commercial area kept wife awake
Location/view great, bed lovely, restaurant excellent
Stayed in August 2025
Reviewed: 29 August 2025
Jeanifer
CanadaThe room was small and smelled. The wi-fi was not available. The guest beside my room had 2 dogs that were barking loudly all evening.
The restaurant’s food was good. However the breakfast buffet was not good at all. The food was stale and tastes bad. The water view was great.
Stayed in August 2025
Reviewed: 28 August 2025
Tracey
Netherlandsfront desk staff was robotic and not welcoming at all.
waterfront view
Stayed in August 2025
Reviewed: 13 August 2025
Clarence
CanadaThe restaurant at the hotel is very good. The hotel staff is friendly and helpful. The rooms were clean and comfortable.
Stayed in August 2025
Reviewed: 13 August 2025
Xiaoming
CanadaLobby has a strange and not comfortable smell. Spoke to front staff, they said it’s normal.
Water front.
Stayed in August 2025
Reviewed: 9 August 2025
Ezeagozie
CanadaFantastic location by the river. The restaurant serves good food and wine.
Stayed in August 2025
Reviewed: 9 August 2025
Patti
United StatesThe check- in gal was very fast and dismissive with us. She was not rude, just not warm or genuine. Other desk staff were great!
The location on the river was excellent. We also enjoyed one of their restaurants, Fluid. Sat outside with river view, enjoyed our attentive waitress,Summer. As we were not very hungry we shared an entré and had drinks- also excellent!
Stayed in August 2025
Reviewed: 31 July 2025
Kerry
CanadaThe bathtub needs re glazing and the bathroom could use a refresh.
We liked the view, the location, friendly staff and cleanliness of the facility.
Stayed in July 2025
Reviewed: 23 July 2025
Pierre
CanadaMy room was not fully clean. There was food in the fridge, a dirty towel in the tub, and the bed was out of place.
It is a nice hotel, in a nice location.
Stayed in July 2025
Reviewed: 18 July 2025
John
United StatesMattress to small for bed frame. Bumped leg a couple of times.
Didn't have breakfast there
Stayed in June 2025
Reviewed: 17 July 2025
Greeley
United StatesThe hotel room was extremely cold and there was no way to adjust the AC.
The waterfront view
Stayed in July 2025
Reviewed: 8 July 2025
Aden
CanadaThe expectation of a minimum of a 20% tip for any service. I am a good tipper but the expectation to start at 20% is unrealistic.
Location
Stayed in July 2025
Reviewed: 16 June 2025
Gilbert
CanadaWe would have liked to have seen a basic continental breakfast included in our stay. A side note it seemed that every time my wife went to fill up her water bottle the dispenser was on a cleaning cycle and dispensed warm water. This is probably just bad timing. The parking lot was being resurfacing on a very busy event weekend, also probably not the best timing.
The hotel and staff were very friendly and accommodating. We were happy to have a Starbucks on-site which made our mornings easier. We were within walking distance of our weekend destination which was great. The in-house bar was nice and our bartender awesome.
Stayed in June 2025
Reviewed: 31 May 2025
Tanja
CanadaFriendly
Big
Stayed in April 2025
Reviewed: 21 May 2025
Sheri
CanadaThe bathroom is okay. The water pressure in the sure was really poor. Trying to arrange the reception was a bit challenging. The communication was initially quite poor. I didn't get a response and had to chase down personnel to get this arranged, which was quite stressful given that it was a reception for the funeral of a loved on.
I have stayed here many times. Very clean, beds are comfy. Lots of pillows. Location is excellent. Hotel is very clean. The restaurant and patio are wonderful. Cleaning staff were very good. We has a reception in the Simpson room, I believe. The room was lovely and the food was really good. Service was excellent. I appreciate Lindsey's help with planning.
Stayed in May 2025
Reviewed: 12 May 2025
Rett
Germanythe gas smell in the hallway, the furnishings that were a bit worn and the carpeting which did not seem fixed to the floor
The bed and pillows were comfy, room service was excellent (except the grapefruit juice - it was weird!). Staff were quite good, though I got the sense one faked reporting the smell of gas on my floor -- possibly because the source might have been the nearby construction site? But if so, then an explanation, an apology and reassurance around safety would be wise!
Stayed in May 2025
Reviewed: 27 April 2025
Akram
CanadaMy room was closed to HVAC equipment which effect at view and comfy.
Everything was perfect . main entrance perfect Jacuzzi amazing view and operational
Stayed in April 2025
Reviewed: 17 March 2025
Tiffany
CanadaPull out couch, very uncomfortable. Need new mattress.
Stayed in March 2025
Reviewed: 3 February 2025
Shania
CanadaThe breakfast was sadly over cooked and cold :(
The view was awesome, the room was comfortable, cozy and was a great fit for our family ! (Children aged 6 years - 1 month old ) Staff was amazing, friendly and professional. The hotel itself is very nice
Stayed in February 2025
Reviewed: 7 November 2024
Kayla
CanadaClean, nice staff
Stayed in November 2024
Reviewed: 4 November 2024
Willard
United StatesGreat location on the boardwalk
Stayed in October 2024
Reviewed: 8 October 2024
Jill
United StatesThere are snags in the carpet. There is black mold in the shower. The sheets are rough, and for that price, the rooms should be updated, in better condition, and the bedding should be great.
The front desk staff was excellent. Their customer service was A++++ They we helpful and warm. The bartender was really great too. The 8th floor room cleaners were amazing too.
Stayed in October 2024
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