Reviews of Grande Cache Inn & Suites 2 stars
9901 100 Street, T0E 0Y0 Grande Cache, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff was good
A maintenance man blew up our fridge while we were in the room
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewComfy bed, nice bath, nice coffee
This stay at the Grande Cache Inn and Suites was meant to be a quiet retreat away for one night before an early local climb. Check in took forever with one person on the front desk, and i was greeted in the room by the most horrendous loud motor type noise coming from outside my windows. I spotted a cable going from the roof down past my windows to a machine that was making the reason for the noise. I couldn't hear myself think. Turning on the air con and TV didn't help drown it out. Apparently they were in the process of doing the hotel roof and a note in the room apologized for this...BUT why was this not disclosed at time of booking? We paid 136 dollars for the night to listen to that till 9pm!!! I am very disappointed in this hotel. You should have closed the rooms that were situated right next to the noise source, but it seems money, not doing the right moral thing was more important to this hotel.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location when traveling to/from the Canadian Rockies. Rooms were comfortable and clean. Their free breakfast was incredible!
N/A
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBeds
No mountain view
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBreakfast was average for the most part. Staff was was very friendly.
The entrance was very hard to open . Automatic operators need adjusting. You have a very nice location and priced right.
Thank you for staying with us we appreciate your feedback! we hope to see you again!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean room and friendly staff.
No continental breakfast.
Thank you for staying with us we appreciate your feedback! we hope to see you again!
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice hotel with nice rooms. Located right beside the info center. Comfy bed and pillows. There’s also a cool viewing room on the third floor. They should tell guests about. Great spot to see the mountains
Advertised free breakfast but the restaurant only had one person working so I gave up after waiting 25 minutes. The hotel should address this with the restaurant if they’re going to continue partnering with them. It was very disappointing
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewIt was clean, friendly staff
No option for a later check out with a fee. When asked about a later check out I was told I would have to wait until the morning of to know if I could.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBreakfast excellent!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewThe complimentary breakfast was awesome!
The reception on the TV was terrible
Thank you for staying with us we appreciate your feedback! we hope to see you again!
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewStaff went out of their way to accommodate my needs
Happy with most everything
Thank you for staying with us we appreciate your feedback! we hope to see you again!
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified review