The door didn’t latch, unless locked. The air conditioner unit is loud and it would have been great to have the option of opening the window for fresh air.

The beds were comfortable and they had a good variety of self-serve breakfast items.

Stayed in August 2025

Aircon. It was very very hot in the room.

Breakfast was good, room was big

Stayed in August 2025

Check in was quite difficult. Couldn't get in front door. Code provided didn't work for that. Had no wifi and no cell service. Tried to call number posted and reception was too hard to hear. Saved by some staff inside but even then, given wrong code for front door. Yikes! Too many emails to keep track of.

Nicely located near good restaurant. Room was well equipped and comfortable.

Stayed in August 2025

Nicely equipped, lovely big room, comfortable bed. Could not ask for anything more

Wonderful quite location on the side of the mountain

Stayed in August 2025

I recommend staying at Copper House Lodge to everyone — simply wonderful, lovely nature, good service with a pleasant breakfast, a superb sauna for us Estonians, a nice restaurant on the first floor, and much, much more positive! Warm regards! Guests from Estonia 🇪🇪

Stayed in August 2025

We’ve stayed in Copper Horse Lodge only one night, but all was good as we expected. Cozy and comfortable. Excellent contact with the personnel.

Stayed in August 2025

There were no staff on the property at all ever. That was a little strange, as were the constant messages via email, the Booking app and text message!

Very comfortable room with modern bathroom. No staff present but self-service breakfast "buffet" was available all day and had a great choice of food. Living room area was comfy and homely. Nice sauna. Restaurant underneath the Lodge (separate business?) was excellent with very friendly staff and good food.

Stayed in August 2025

Room maintenance not great for a premium suite (curtain hanging off), noisy large aircon unit in room, lack of physical staff on site, no water for coffee machine at breakfast or place to fill up.

The size of the room was good and communication via email excellent. The location was pretty and about a 20 minute drive from town. There was a basic supply of breakfast such as muffins, banana bread, yogurt and cereal available for self serve.

Stayed in August 2025

It was a bit out of the way.

Having food and drinks ready to grab at any time of day was wonderful! The place was clean, well designed. Enough parking for every guest.

Stayed in June 2025

A limited self- service breakfast is offered

The room was spacious, bed was very comfortable, there is an excellent restaurant attached to the lodge and it was very convenient to have dinners there.

Stayed in July 2025

The main door has a door closer that needs adjusting. Its minor but people leaving in the morning can slam it pretty hard

The location was awesome, the beds were really comfy, and the shared space was super fun. I also liked being able to sleep in and still get breakfast.

Stayed in July 2025

Clean comfortable and great location. Staff were amazing.

Stayed in July 2025

Only thing I would suggest is to install proper air conditioning. Great effort has been made with portable units but they do tend to be a bit loud.

Property is well kept with beautiful scenery around. Good sized rooms, very nice shower area, good breakfast & snack selection available throughout the day. Friendly and helpful staff. Will visit again and recommend to others.

Stayed in July 2025

Wonderful place to stay near Kicking Horse mountain resort. We were happy with all the little details from design and style, furnishings and ambiance, to self-serve breakfast and customer service. Although there wasn’t a reception desk, online communications were good. The restaurant on side is also highly recommended.

Stayed in July 2025

We were a little sceptical about scanning our passport details for automated checkin. But driver licence will suffice.

This is a self-service resort where check-in is automated. Breakfast is also self service. We really like the charm and design of the resort.

Stayed in July 2025

Self check in . Staff not present Breakfast bar Paper plates, wooden cutlery.

The room was great. Big and the bed was super comfortable. Also the restaurant, Jeffrey’s at the property was excellent, and convenient. It was a nice 10km drive out of town.

Stayed in July 2025

Nothing

We love that is located a little far from the busy downtown. The whole place is gorgeous and the room especially the beddings are clean. We like their breakfast as well.

Stayed in July 2025

The room appeared somewhat dated and particularly the drawers, which were not very smooth to use. There was no microwave inside the room but we were able to use the one in the kitchen. A few improvements would go a long way in making the stay more comfortable.

Breakfast was a self-serve option, and I was pleasantly surprised by the wide variety available. The kitchen was open to guests throughout the day, which added to the ‘feel at home’ experience. The spacious living room, stocked with plenty of board games, was a great space for guests to relax and enjoy their time

Stayed in July 2025

Self service throughout our stay, which was fine, but breakfast area was busy and trash was overflowing Great restaurant but not open every day, which would have spoiled our stay had we not been there when open.

Cosy, comfortable, nice breakfast, lovely restaurant on site.

Stayed in July 2025

Excellent accomodation, well equipped, comfortable beds, beautiful bathroom, good breakfast.

Stayed in July 2025

Nothing

The location was out of this world. Idyllic wooden lodge, Brandi was super nice and helpful. Great sized room and bathroom. Restaurant attached to building open Wed-Sunday. Lots of activities around and we liked that Golden was small and very laid back

Stayed in July 2025

Only downside was a large group that didn't arrive until after 11 and did not attempt to adhere to the 10:00 quiet time request.

The prompt replies to pre-visit questions. Self entry was seamless. Room was very spacious <KIng>. All amenities included. Coffee maker in room <Nespresso>. Regular coffee, including creamers, available in lobby. Portable AC !!!! (Big YAY!!!) AC was running upon arrival <plus music on TV>. Short walk to only open restaurant <Peaks> on the Monday. Quite surprised with the variety of choices for the self serve breakfast! Gorgeous shower!

Stayed in July 2025

The fact that if people want to stay up late in the lobby / common area it is noisy

Nice clean easy to find property

Stayed in July 2025

No air conditioning and it was 34 Celcius outside so room was hot ... portable fans did not cool ... only moved hot air around

Breakfast great, room beautiful and spacious, beds comfortable

Stayed in July 2025