220 Holiday Inn Drive, N3C 1Z4 Cambridge, Canada
#10 of 17 hotels in Cambridge
Guests' ChoiceBased on 496 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
8.0
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 5 September 2025
Tudor
United StatesAll yogurt was flavored, I prefer plain yogurt...
Food was good. All yogurt was flavored, I prefer plain yogurt...
Stayed in September 2025
Reviewed: 29 August 2025
Frances
CanadaBreakfast could have been more controlled, some guests were piling up popular food items to take to their room for later, leaving other guests without. Some noise from other guests drinking and smoking outside their rooms, and in the hallways. Could have done with some security personnel on site.
Booked this location to visit the Cambridge Fashion Museum - which closed before our trip. We stayed here anyway as it was on the way to our next location. It's a basic motel/hotel, fine for one or two night's stay. Breakfast is included.
Stayed in August 2025
Reviewed: 28 August 2025
Krulick
CanadaAlways a pretty good time here!
Power went out for quite a while...wasn't compensated or offered anything...staff were compromised as well!!
Stayed in August 2025
Reviewed: 8 August 2025
Yugandhara
CanadaI found an empty can of cold drink and a hairball beside my bed when checked in, which was disappointing. But overall experience was very good.
Overall, the staff’s friendliness was excellent. The night front desk agent, Sahil, was particularly informative and knowledgeable.
Stayed in August 2025
Reviewed: 8 August 2025
Darlene
CanadaA little outdated but probably the reason for the really good rate.
I liked that it has patio doors on first floor rooms. It was clean.
Stayed in August 2025
Reviewed: 25 June 2025
Barbara
CanadaBreakfast was not so great
It was convenient and clean
Stayed in June 2025
Reviewed: 27 May 2025
Niyonkuru
CanadaThe mattresses are comfortable but very old in room 232. There was a big hole in the mattress and requested to change the room, what has been done. Please replace old mattresses.
Like the staff response to address my requests and concerns.
Stayed in May 2025
Reviewed: 20 May 2025
Jana
CanadaGood access to Cambridge downtown Clean, comfortable beds Pleasant staff
Stayed in May 2025
Reviewed: 7 May 2025
Charlotte
CanadaThe breakfast area. The appliances had fingerprints all over them & for that reason we didn’t take advantage of the breakfast.
It was very convenient to the places we wanted to go to. It was clean & we really like the fact that the floors are not carpeted. Makes it cleaner & germ free.
Stayed in May 2025
Reviewed: 10 March 2025
Richard
CanadaNow, This does not mean I wouldn't stay here a again but Issues I noticed were 1. There should be someone checking the floors for trash pickup. I left my trash out at 6pm and It was not picked up until after 1pm the next day. That is too long. Even the manager or one of the staff should be able to walk the floors and empty the trash. 2. The doors do not close smoothly. I was given door 20* which was by the entrance, whenever anyone open the side door, it closed with a noise , whenever anyone enters their room door , It closed with noise. The company could invest in hinges that soft close and find a way of addressing the door by stairs entrance. 3. Have a toilet bowl cleaner in room . 4. I had 2 hair conditioner bottles in the shower/bath. There should be one labelled skin and other hair conditioner so I had to use the bar soap instead. 5. Breakfast - Now the meal on Friday at 7:30am was warm and ok. However, on Saturday by 7:30am It was cold. I had to microwave something that was supposed to be a warm meal. The burners were out and the lady was not aware.. 6. Get the TV working - It didnt work Friday nor Saturday. 7. I find the breakfast area very small for the number of rooms it accommodates, the area should be redesigned > 8. The microwave in my room was not clean neither was the one in the breakfast room. It should be cleaned everyday . They also have wooden spoons which when I forked the potatoes, I couldnt have more then 2 pieces .... the wooden fork and knife felt like wooden chewsticks .
The Location Isnt bad at all. It is a minute away from the Major Highway and close to shops and Popular streets. Tv was good and swing so i could move it to watch while working. The Hvac worked very well. Water Pressure excellent.... Coffee was great Lots of parking .... Lots of camera - Hope there were working :) The staff were smiling and accommodating.
Stayed in March 2025
Reviewed: 10 March 2025
Paul
CanadaGood location and friendly staff
Stayed in March 2025
Reviewed: 2 February 2025
Lucie
CanadaThe noise from the highway. The room temperature fluctuated, the heat would not stay on. The room got cold.
The breakfast was good, a clean room is important. Good service.
Stayed in January 2025
Reviewed: 6 January 2025
Becky
CanadaKids running in the hall all hours of the night
Location and staff
Stayed in January 2025
Reviewed: 9 December 2024
Katrina
CanadaThe employees were sloppy. The whole lobby, desk area, and food area were a mess and extremely unwelcoming. The whole building reeks for cigarettes despite being a smoke free building.
Location and parking
Stayed in December 2024
Reviewed: 15 November 2024
Vel
CanadaThe towels were very old and not really soft. There were few hand towels. The hangers did not work as many hang off one larger hanger. Not suitable for hanging pants of jackets. More hooks to hang things needed. Had to leave a note for the tub to be cleaned properly.
The breakfast was ok but more fruit would be appreciated. Possibly ham % & bacon or turkey bacon not just sausage.
Stayed in October 2024
Reviewed: 2 November 2024
Bruce
CanadaClean, great service
Stayed in November 2024
Reviewed: 28 October 2024
Gary
CanadaSqueaky doors everywhere.
I liked the breakfast choices. Coffee was good.
Stayed in October 2024
Reviewed: 24 October 2024
Paul
CanadaGreat
Stayed in October 2024
Reviewed: 21 October 2024
Darlene
CanadaI thought the room was a little small for 2 large double beds. For three women we needed more luggage space.
It was nice not to have to leave the hotel for breakfast. The breakfast was sufficient, the sausages and potatoes very good. The staff (one woman) in the breakfast room worked very hard to keep everyone happy. The beds were super comfortable and I loved all the pillows.
Stayed in October 2024
Reviewed: 18 October 2024
Marnie
CanadaThe doors slamming when people left their rooms--soft close on the room doors would help this. The doors slam as well for the stairs. At 6am that is all you can hear is doors slamming as people leave.
The bed was perfect--not board hard. Room temp was great. Staff very helpful.
Stayed in October 2024
Reviewed: 13 October 2024
Robert
Canadathere was mould in the shower stall actually quite a bit and i took a photo and showed the staff Room 146 a dog in an adjacent woke us up at 415 AM barking A fair breakfast was included but eggs sausage and home fryies were just bairly warm. coffee was very good
location,parking. staff all were vrey good
Stayed in October 2024
Reviewed: 7 October 2024
Amy
CanadaRoom wasn’t ready for checkin at specified time and had a wedding to get to
Stayed in August 2024
Reviewed: 7 October 2024
Yvette
CanadaPoor lighting due to low voltage bulbs and one was burnt out. The sink had no stop plug, towels had spots of dried blood and a blood spot on shower curtain. The patio door glass was dirty from dog’s face! The fridge freeze was full of ice.
Location, easy access
Stayed in October 2024
Reviewed: 4 October 2024
Darlene
CanadaDidn’t partake in the breakfast
Stayed in September 2024
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