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Reviews of Comfort Inn 3 stars

220 Holiday Inn Drive, N3C 1Z4 Cambridge, Canada

#10 of 17 hotels in Cambridge

Guests' Choice

Review score

Based on 496 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 5 September 2025

    6.0
    Not bad. Too noisy, too close to the highway.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    All yogurt was flavored, I prefer plain yogurt...

    Food was good. All yogurt was flavored, I prefer plain yogurt...

    Stayed in September 2025

  • Reviewed: 29 August 2025

    6.0
    Fine for a one or two night stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast could have been more controlled, some guests were piling up popular food items to take to their room for later, leaving other guests without. Some noise from other guests drinking and smoking outside their rooms, and in the hallways. Could have done with some security personnel on site.

    Booked this location to visit the Cambridge Fashion Museum - which closed before our trip. We stayed here anyway as it was on the way to our next location. It's a basic motel/hotel, fine for one or two night's stay. Breakfast is included.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Always a pretty good time here!

    Power went out for quite a while...wasn't compensated or offered anything...staff were compromised as well!!

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I found an empty can of cold drink and a hairball beside my bed when checked in, which was disappointing. But overall experience was very good.

    Overall, the staff’s friendliness was excellent. The night front desk agent, Sahil, was particularly informative and knowledgeable.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Enjoyed my stay and I would return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little outdated but probably the reason for the really good rate.

    I liked that it has patio doors on first floor rooms. It was clean.

    Stayed in August 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not so great

    It was convenient and clean

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Overall the stay was smooth as the front desk addressed all my request on time.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The mattresses are comfortable but very old in room 232. There was a big hole in the mattress and requested to change the room, what has been done. Please replace old mattresses.

    Like the staff response to address my requests and concerns.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good access to Cambridge downtown Clean, comfortable beds Pleasant staff

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    The people in the next room were not very quiet. They were constantly slamming the doors, banging on the wall & ban
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast area. The appliances had fingerprints all over them & for that reason we didn’t take advantage of the breakfast.

    It was very convenient to the places we wanted to go to. It was clean & we really like the fact that the floors are not carpeted. Makes it cleaner & germ free.

    Stayed in May 2025

  • Reviewed: 10 March 2025

    8.0
    Nice but could be great - Room for improvement.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    Now, This does not mean I wouldn't stay here a again but Issues I noticed were 1. There should be someone checking the floors for trash pickup. I left my trash out at 6pm and It was not picked up until after 1pm the next day. That is too long. Even the manager or one of the staff should be able to walk the floors and empty the trash. 2. The doors do not close smoothly. I was given door 20* which was by the entrance, whenever anyone open the side door, it closed with a noise , whenever anyone enters their room door , It closed with noise. The company could invest in hinges that soft close and find a way of addressing the door by stairs entrance. 3. Have a toilet bowl cleaner in room . 4. I had 2 hair conditioner bottles in the shower/bath. There should be one labelled skin and other hair conditioner so I had to use the bar soap instead. 5. Breakfast - Now the meal on Friday at 7:30am was warm and ok. However, on Saturday by 7:30am It was cold. I had to microwave something that was supposed to be a warm meal. The burners were out and the lady was not aware.. 6. Get the TV working - It didnt work Friday nor Saturday. 7. I find the breakfast area very small for the number of rooms it accommodates, the area should be redesigned > 8. The microwave in my room was not clean neither was the one in the breakfast room. It should be cleaned everyday . They also have wooden spoons which when I forked the potatoes, I couldnt have more then 2 pieces .... the wooden fork and knife felt like wooden chewsticks .

    The Location Isnt bad at all. It is a minute away from the Major Highway and close to shops and Popular streets. Tv was good and swing so i could move it to watch while working. The Hvac worked very well. Water Pressure excellent.... Coffee was great Lots of parking .... Lots of camera - Hope there were working :) The staff were smiling and accommodating.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    7.0
    Good location and helpful staff
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Good location and friendly staff

    Stayed in March 2025

  • Reviewed: 2 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The noise from the highway. The room temperature fluctuated, the heat would not stay on. The room got cold.

    The breakfast was good, a clean room is important. Good service.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    I’d stay there again, but I’d say something about the kids running around at 1am next time.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Kids running in the hall all hours of the night

    Location and staff

    Stayed in January 2025

  • Reviewed: 9 December 2024

    6.0
    Mid
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The employees were sloppy. The whole lobby, desk area, and food area were a mess and extremely unwelcoming. The whole building reeks for cigarettes despite being a smoke free building.

    Location and parking

    Stayed in December 2024

  • Reviewed: 15 November 2024

    6.0
    The price was ok for what we got but could have been less.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights

    The towels were very old and not really soft. There were few hand towels. The hangers did not work as many hang off one larger hanger. Not suitable for hanging pants of jackets. More hooks to hang things needed. Had to leave a note for the tub to be cleaned properly.

    The breakfast was ok but more fruit would be appreciated. Possibly ham % & bacon or turkey bacon not just sausage.

    Stayed in October 2024

  • Reviewed: 2 November 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean, great service

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    Clean, quiet, friendly and helpful staff, good breakfast, EV charger.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Squeaky doors everywhere.

    I liked the breakfast choices. Coffee was good.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Great

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    This was a great place to spend time with friends and catch up on each others lives.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    I thought the room was a little small for 2 large double beds. For three women we needed more luggage space.

    It was nice not to have to leave the hotel for breakfast. The breakfast was sufficient, the sausages and potatoes very good. The staff (one woman) in the breakfast room worked very hard to keep everyone happy. The beds were super comfortable and I loved all the pillows.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    7.0
    Great for my short stay. Not sure how it would have been for a longer one.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The doors slamming when people left their rooms--soft close on the room doors would help this. The doors slam as well for the stairs. At 6am that is all you can hear is doors slamming as people leave.

    The bed was perfect--not board hard. Room temp was great. Staff very helpful.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    A fairly good stay with reasonable priced.
    • Leisure trip
    • Couple
    • Superior King Room - Non Smoking
    • Stayed 1 night

    there was mould in the shower stall actually quite a bit and i took a photo and showed the staff Room 146 a dog in an adjacent woke us up at 415 AM barking A fair breakfast was included but eggs sausage and home fryies were just bairly warm. coffee was very good

    location,parking. staff all were vrey good

    Stayed in October 2024

  • Reviewed: 7 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t ready for checkin at specified time and had a wedding to get to

    Stayed in August 2024

  • Reviewed: 7 October 2024

    6.0
    Glad to leave and recommend much better room cleaning before guest arrive.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor lighting due to low voltage bulbs and one was burnt out. The sink had no stop plug, towels had spots of dried blood and a blood spot on shower curtain. The patio door glass was dirty from dog’s face! The fridge freeze was full of ice.

    Location, easy access

    Stayed in October 2024

  • Reviewed: 4 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Didn’t partake in the breakfast

    Stayed in September 2024

Showing 1 – 25

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