The cracked window glass at the reception should be changed irrespective of what caused the crack. The elevator has to be maintained. The general ambiance can also be improved to make the hotel more welcoming. A nice air freshener can also be kept at strategic locations to make the air around more refreshing.

Central location of the hotel and the shopping outlet close by the hotel. The kitchen has all the basics to prepare your meal. General cleanliness of the room cannot also be overlooked on arrival. Despite our late arrival, our revered suit was still waiting.

Stayed in August 2025

Super large apartment, very helpful and friendly staff. Good location down town for local transport.

Stayed in August 2025

The toilet 🚽 is a bit small, the bed size is a bit small

Almost perfect

Stayed in August 2025

Don't love that there was no one on front desk after 11PM We didn't have issues, but for example, had I key cards not worked, I am not sure what we would have done.

Stayed in August 2025

Nothing.

Really clean, nicely appointed rooms. Quiet considering it is on Jasper Ave. Excellent staff, willing to help and very pleasant.

Stayed in August 2025

I have only one small gripe and that is the elevators. They are old, they shudder and take a long time for the doors to open (once it took just under a minute). If you dislike elevators, it can be a bit disconcerting.

It’s been a long time since I have been this impressed by a boutique-type hotel. Modern, spacious, well-appointed, super friendly staff, very clean. And the location is fabulous, conveniently located near restaurants and shops- I could go on!

Stayed in August 2025

Huge suite, very comfortable. Great price. Not a lot of staff, but the lady at the front desk was friendly and helpful.

Stayed in June 2025

Dirty towel was returned from the floor to the hanger instead of being replaced

Stayed in July 2025

Very impressed about the spacious clean room we had. It was nice and quiet and very well kept. We came to edmonton for a neurology test at the kaye clinic and this was close by so was great!

Stayed in June 2025

Conviently located next to Rosedale Seniors Home. Great place to stay while visiting a loved one next door. Love that there is a grocery store close by as well as other amenities like cafes and restaurants.

Stayed in June 2025

There were only a couple of good eating places close by - The Cactus Club lounge was our favourite.

Very spacious accommodation in a good location.

Stayed in June 2025

It wasn’t a dislike , it was more about having a few more kitchen necessities or just listing what is not supplied. Paper towel, coffee filters, scrub brush, tongs, tin foil I would have brought it with us. There was really nothing that we had to complain about at all.

Loved the friendly hotel staff! Loved the very spacious two bedroom suite. Loved the bed ! So comfortable! Loved the location!

Stayed in June 2025

Air conditioning seems to be a bit of a challenge.

There is incredible amount of space for the cost. The location was great.

Stayed in May 2025

There were free outdoor parking with limited indoor parking for $20 per night. The lift felt dated and it made big noises whenever it opened or closed the door. There were not view from the room, but looking at the opposite unit’s windows.

The room was huge! It was a one bedroom apartment size. Room was quite clean. The location was in downtown, so it was convenient to walk around without vehicle.

Stayed in May 2025

Loved it! Highly recommend it if you're looking for a quality apartment instead of just a hotel room.

Stayed in May 2025

The kitchen could be better outfitted, but overall it had mostly everything we needed.

Loved the comfy beds, two separate bedrooms and two bathrooms. The location was great - walking distance to shops, restaurants and the river. It was quiet and clean.

Stayed in May 2025

Nothing!

We really, really loved this hotel! The suite was massive — huge living space, a giant TV, and a full-sized kitchen that had everything we needed. It was also incredibly clean, which made our stay feel even more comfortable. The location couldn’t be better — it’s in a great area that’s easily walkable to everywhere we wanted to go. Plus, it’s right next to a plaza with a grocery store, food options, and a liquor store, which made everything super convenient. Free parking was a great bonus, too. Honestly, we had a fantastic trip and would definitely stay here again!

Stayed in May 2025

Nothing.

The staff were so great helping us with various requests. The unit was clean, spacious and quiet. Good security as well.

Stayed in May 2025

Breakfast was not provided by this hotel.

Stayed in May 2025

no breakfast

the location was great and the staff was great as well.

Stayed in May 2025

All was good

Stayed in April 2025

Pay to park, although that gives you peace of mind that your vehicle will not be tampered with.

The size of the suite, its location and how secure it is from wanderers

Stayed in April 2025

The rooms are recently renovated and the common areas are in good shape but the elevators appear to be from the 1960's and while clean and in good operating condition were incredibly slow. The indoor parking are was cramped and a challenge to navigate due to the large number of columns.

Exceptional value for the money! Booked a two bedroom unit with two bathrooms and a full kitchen for the same cost of a standard room at other properties. The staff were all very friendly and helpful! The room was very clean and conformable.

Stayed in April 2025

No negatives.

Don't be deceived by the exterior appearance of this hotel. It doesn't look impressive from the outside, but the suite I stayed in was excellent and the staff were really helpful. It was the best of two worlds - a spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but also, unlike most airbnb-type accommodation, at Canterra Suites there are reception staff who are happy to help with information and arrangements. Shirley and Sharon were both lovely. And you can have room-cleaning service if you want it.

Stayed in March 2025