Reviews of Canterra Suites Hotel 3 stars
11010 Jasper Avenue, T5K 0K9 Edmonton, Canada

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCentral location of the hotel and the shopping outlet close by the hotel. The kitchen has all the basics to prepare your meal. General cleanliness of the room cannot also be overlooked on arrival. Despite our late arrival, our revered suit was still waiting.
The cracked window glass at the reception should be changed irrespective of what caused the crack. The elevator has to be maintained. The general ambiance can also be improved to make the hotel more welcoming. A nice air freshener can also be kept at strategic locations to make the air around more refreshing.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSuper large apartment, very helpful and friendly staff. Good location down town for local transport.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAlmost perfect
The toilet 🚽 is a bit small, the bed size is a bit small
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDon't love that there was no one on front desk after 11PM We didn't have issues, but for example, had I key cards not worked, I am not sure what we would have done.
Dear Jenny, Thank you for writing a review and for rating us on booking.com We have a security that works from 11pm-7am, they can certainly assist you if you will have problem with your room key. We hope to welcome you back in the future! Sincerely, Canterra Suites Team
Dear Jenny, Thank you for writing a review and for rating us on booking.com We have a security that works from 11pm-7am, they can certainly assist you if you will have problem with your room key. We hope to welcome you back in the future! … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReally clean, nicely appointed rooms. Quiet considering it is on Jasper Ave. Excellent staff, willing to help and very pleasant.
Nothing.
Dear Lori, We are glad to know that we got to provide you with a comfortable and overall enjoyable stay, Thank you for commending our staff . We are looking forward in welcoming you back!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewIt’s been a long time since I have been this impressed by a boutique-type hotel. Modern, spacious, well-appointed, super friendly staff, very clean. And the location is fabulous, conveniently located near restaurants and shops- I could go on!
I have only one small gripe and that is the elevators. They are old, they shudder and take a long time for the doors to open (once it took just under a minute). If you dislike elevators, it can be a bit disconcerting.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewHuge suite, very comfortable. Great price. Not a lot of staff, but the lady at the front desk was friendly and helpful.
Thank you Lily for sharing your experience on booking.com. See you next time!
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewDirty towel was returned from the floor to the hanger instead of being replaced
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation
No dining facilities
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewVery impressed about the spacious clean room we had. It was nice and quiet and very well kept. We came to edmonton for a neurology test at the kaye clinic and this was close by so was great!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewConviently located next to Rosedale Seniors Home. Great place to stay while visiting a loved one next door. Love that there is a grocery store close by as well as other amenities like cafes and restaurants.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewVery spacious accommodation in a good location.
There were only a couple of good eating places close by - The Cactus Club lounge was our favourite.
Reviewed: 16 June 2025 · Stayed in March 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewLoved the friendly hotel staff! Loved the very spacious two bedroom suite. Loved the bed ! So comfortable! Loved the location!
It wasn’t a dislike , it was more about having a few more kitchen necessities or just listing what is not supplied. Paper towel, coffee filters, scrub brush, tongs, tin foil I would have brought it with us. There was really nothing that we had to complain about at all.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewThere is incredible amount of space for the cost. The location was great.
Air conditioning seems to be a bit of a challenge.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe room was huge! It was a one bedroom apartment size. Room was quite clean. The location was in downtown, so it was convenient to walk around without vehicle.
There were free outdoor parking with limited indoor parking for $20 per night. The lift felt dated and it made big noises whenever it opened or closed the door. There were not view from the room, but looking at the opposite unit’s windows.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLoved it! Highly recommend it if you're looking for a quality apartment instead of just a hotel room.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLoved the comfy beds, two separate bedrooms and two bathrooms. The location was great - walking distance to shops, restaurants and the river. It was quiet and clean.
The kitchen could be better outfitted, but overall it had mostly everything we needed.