Reviews of Canalta Lac La Biche 3 stars
9905 83 Avenue, T0A 2C0 Lac La Biche, Canada
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAll foods were fresh. Your team were very friendly.
We found scrumbled egg and pork sausage were in same serving dish. Guests who have food restriction they will not like it. I saw one guest used same spoon for sausage and scrumbled egg because both were served in same dish.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe breakfast was very nice, lots of options
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLoved how clean and organized it was and the very friendly staff!
We had a king bed but it wasn’t comfortable at all. Can feel the springs poking ur back.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean, quiet, good breakfast
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewOut of the way. Nice and quiet.
Nothing bad!
Hello Orest, Thank you for your feedback! We’re happy to hear you enjoyed the quiet and peaceful setting. We hope it provided the perfect atmosphere for your experience. Looking forward to welcoming you back! Sincerely, General Manager
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe best pet-friendly room I have ever lived in any hotel. The room is spacious and clean.
Hello Xiaoli, Thank you for your wonderful review! We're so happy to hear that you enjoyed your stay and that our pet-friendly room exceeded your expectations. It's great to know you found it spacious and clean. We hope to welcome you and your furry friend back soon! Sincerely, General Manager
Hello Xiaoli, Thank you for your wonderful review! We're so happy to hear that you enjoyed your stay and that our pet-friendly room exceeded your expectations. It's great to know you found it spacious and clean. We hope to welcome y… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGoid
Add omelette in breakfast
Hello, Thank you for your suggestion! We're happy to share that we do serve omelettes every Tuesday and Thursday as part of our breakfast offerings. We hope you'll join us on those days to enjoy a fresh, delicious omelette! Sincerely, General Manager
Hello, Thank you for your suggestion! We're happy to share that we do serve omelettes every Tuesday and Thursday as part of our breakfast offerings. We hope you'll join us on those days to enjoy a fresh, delicious omelette! Sincerel… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLoved the breakfast that was included. Customer service was excellent.
Dear Brule, Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast and had a great experience with our customer service team. We truly appreciate your feedback and hope to welcome you back again soon! Sincerely, General Manager
Dear Brule, Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast and had a great experience with our customer service team. We truly appreciate your feedback and hope to welcome you back again soon! S… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewHotel was nice, big room, good breakfast.
The pillows were way too big so our sleep wasn’t good. And the yogurt was out of date. And very few tv channels no sports channels.
Hi Glenn, Thank you for your feedback! We’re glad to hear you enjoyed the hotel, spacious room, and breakfast. We’re sorry to hear that the pillows weren’t comfortable for you — we understand how important a good night’s sleep is. We also appreciate you pointing out the issue with the yogurt and limited TV channels. Your comments have been shared with our team so we can address these concerns and continue to improve the guest experience. We hope to welcome you back again soon! Sincerely, General Manager
Hi Glenn, Thank you for your feedback! We’re glad to hear you enjoyed the hotel, spacious room, and breakfast. We’re sorry to hear that the pillows weren’t comfortable for you — we understand how important a good night’s sleep is. We also a… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewBreakfast was good. Just nice to see a free “anything” anymore.
There was no access to anything but local t.v. Would have paid to view Netflix or Prime if available.
Hello, Thank you for your feedback — we’re glad to hear you enjoyed the breakfast and plan to return! We completely understand how rare complimentary offerings can be these days, and we're happy you appreciated that touch. As for the TV access, we appreciate the suggestion. Offering streaming options like Netflix or Prime is something we’ll consider to improve the experience for future stays. Looking forward to welcoming you back! Sincerely, General Manager
Hello, Thank you for your feedback — we’re glad to hear you enjoyed the breakfast and plan to return! We completely understand how rare complimentary offerings can be these days, and we're happy you appreciated that touch. As for the TV… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBreakfast was decent and the hotel is good value.
My recommendation is to improve the Gym.
Hi Max, Thank you for your feedback! We're glad to hear you enjoyed the breakfast and found the hotel to be a good value. We also appreciate your suggestion regarding the gym — guest input like yours helps us identify where we can improve. We'll certainly take your recommendation into consideration as we look for ways to enhance the overall guest experience. We hope to welcome you back again soon! Sincerely, General Manager
Hi Max, Thank you for your feedback! We're glad to hear you enjoyed the breakfast and found the hotel to be a good value. We also appreciate your suggestion regarding the gym — guest input like yours helps us identify where we can impro… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewMissed breakfast both days
Room service missed us the one morning. Not a big deal. We were offered it later when we asked for towels.
Hello Jeffrey, Thank you for your feedback! We're glad to hear your stay was as expected. We apologize for the missed breakfast and the room service oversight that morning. We're happy our team was able to assist you when you requested towels. Your comments help us improve, and we hope to welcome you again in the future. Sincerely, General Manager
Hello Jeffrey, Thank you for your feedback! We're glad to hear your stay was as expected. We apologize for the missed breakfast and the room service oversight that morning. We're happy our team was able to assist you when you reques… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe building was new and clean. The staff are very nice and friendly. I was able to check in early as my room was ready. The breakfast was also very good.
The TV in the room was small, the cable options were poor. The cable went out at 9:30 on me.
Hello Steve, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay, appreciated the cleanliness of the building, and had a positive experience with our friendly staff. It's great to know the early check-in and breakfast added to your comfort. We’re sorry to hear about the issue with the TV and cable service — your comments are noted and will be shared with our team for improvement. We truly appreciate your understanding and look forward to welcoming you back again soon! Sincerely, General Manager
Hello Steve, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay, appreciated the cleanliness of the building, and had a positive experience with our friendly staff. It's great to… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewPrivate access to door outside, was very quiet, food was warm and fresh. No Kids or druggies running down the hall
Only apples for fruit, staff barely acknowledges guests aside from check-in. No explanation about area, suggestions. All and all though it was worth it and will be returning. Definitely more interaction (maybe greeting guests as they come in lobby or to eat) customer service is a huge aspect.
Hi Elisabeth, Thank you for sharing your feedback. We're glad to hear you enjoyed the quiet atmosphere, convenient access, and fresh food. We also appreciate your honest comments about areas where we can do better. Providing warm, welcoming service is important to us, and we’ll be sharing your suggestions with the team, especially around guest interaction and hospitality in shared spaces. It’s great to hear you found your stay worthwhile, and we truly look forward to welcoming you back with an even better experience next time. Sincerely, General Manager
Hi Elisabeth, Thank you for sharing your feedback. We're glad to hear you enjoyed the quiet atmosphere, convenient access, and fresh food. We also appreciate your honest comments about areas where we can do better. Providing warm, welco… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewI love how kind they where to me and my family
Nothing
Dear Lindsey, Thank you for your lovely review! We're so glad to hear that you and your family felt welcomed and well cared for during your stay. It means a lot to our team to know their kindness made a difference. We hope to see you all again soon! Sincerely, General Manager
Dear Lindsey, Thank you for your lovely review! We're so glad to hear that you and your family felt welcomed and well cared for during your stay. It means a lot to our team to know their kindness made a difference. We hope to see you al… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe best breakfast
The price little pricey
Dear Sir / Ma'am, Thank you so much for your kind words! We're thrilled to hear that your experience was great and that you enjoyed what we proudly call the best breakfast around. We understand that pricing can be a concern, and we truly aim to provide value through quality service and amenities. We hope to welcome you back again soon! Sincerely, General Manager
Dear Sir / Ma'am, Thank you so much for your kind words! We're thrilled to hear that your experience was great and that you enjoyed what we proudly call the best breakfast around. We understand that pricing can be a concern, and… Show more