We liked it all

Staff was very helpful with suggestions of restaurants and how to see the city! Our breakfast this morning was great!

Stayed in August 2025

Gym very basic

Comfortable beds. Good location.

Stayed in August 2025

What happened to the hot tub.

The rooms were very spacious and clean, and the staff were helpful and accommodating.

Stayed in August 2025

Breakfast was not included and it not expected. Room was smaller than my room in USA Best Western. Wash room was very tiny- like a low cost apartment.

Location Service Cleanliness

Stayed in August 2025

Parking fee is on a higher side.

The room is very clean and the staffs are very friendly. Location is a little far from Old Quebec but still walking distance to Old Quebec. I'd say about 25 minutes walk to Old Quebec.

Stayed in August 2025

The hotel is in a great location. You can walk to the city center and enjoy the sights. The room is equipped with everything you need. The beds are very comfortable. The staff is friendly.

Stayed in August 2025

King bed mattress sags. Some towels too much experience and milage under them.

Great location, friendly staff, pets friendly, nice and clean.

Stayed in August 2025

Virtually everything went well

Everything

Stayed in August 2025

If pets are allowed they should be controlled. A dog starting barking since 8am

Location and parking

Stayed in August 2025

The air conditioning in the room and the bathroom were very noisy. The fridge was also making a lot of noise.

The beds were very comfortable. It was nice to have a coffee machine in the room.

Stayed in August 2025

Not impressed

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Stayed in August 2025

Housekeeping was sloppy & disappointing. I had Do Not Disturb sign one morning until 11am when I left to go out. On return that evening, my room was not made up, no fresh towels & no top up of amenities. I had to retrieve soiled paper cup from trash bin, washed it to have tea. And again washed cup for coffee the next morning. The next day, I left my room in late morning again. And I specifically asked front desk to ensure housekeeping clean my room. Though the room was made up, she didn’t replace the empty toilet paper roll, instead she simply left a new roll on the bathroom counter. Why not put into the toilet paper holder? She needs to be re-trained & have a better attitude. Only negative experience during my stay.

Location was convenient for public bus. Front desk staff was helpful on information yo tourist sights & buses. Special thanks to Elizabeth who was extremely helpful & pleasant. On other hand, Anna was not experienced & not very helpful.

Stayed in August 2025

The parking is a pain. Having to park 4 levels underground is ridiculous and it is half a block away. The refrigerator froze all my food in a couple hours. A staff member did come to adjust it which meant pulling out the refrigerator to change it. I lost my produce and had frozen sodas.

I liked the location.

Stayed in August 2025

Big disconnect between housekeeping and front desk. We had booked for 5 people, and every day of our 4 night stay, we only received 4 towels. We would ring the front desk and they would say they were sending towels up, but the towels never came. We ended up having to go down to the front desk each day and ask for an extra set. One of the towels we were given had holes all in it. It was like a rag. We also ran out of body wash on the first day we checked in. We thought housekeeping would refill it overnight, and they didn’t. We used shampoo in a pinch and took the empty bottle off the wall and put it on the sink, to see if housekeeping would refill it that next day. This is into our 3rd day and the bottle was not even touched. We phoned the front desk and they said they would look after it and send someone up - hours later and nothing happened. We then went down to the front desk and they advised they would send it up to our room. Some more time passed and no one came. I phoned again and they said someone should have come up by now. Later, someone knocks on the door and the staff member has 2 bottles of shampoo, and a bottle of conditioner. He did not speak much English but I tried to explain that the only one he didn’t have was what we needed- shower gel/body wash. Finally, another staff member came up with bar soap. I gave her the empty bottle and she filled it up and left it at the door. The problem was eventually solved but it took much longer than it should have.

Location, modern facilities

Stayed in August 2025

Hotel parking of $32 a night is a little pricey

Good location overall. I got a great price for 3 nights through booking.com…room was clean and comfortable . I had no problem walking 25 minutes to old Quebec with my family or a short 15 minute drive to Montmorency Falls.. good selection of places to eat within 5 minutes of hotel…

Stayed in August 2025

The parking garage was a little tricky to get in and out of when we arrived late.

Conveniently located for walking around the city.

Stayed in August 2025

Beds were uncomfortable. Parking areas pricy for crushed rock parking, no gates, and rudimentary roped off areas. No side doors to come in from parking lots. Priced higher than it was worth. I'll try somewhere else next time.

Location was good

Stayed in August 2025

Not close to the main city attractions, and the road goes uphill.

Spacious and clean rooms. In the evenings, the children could spend time in the pool and gym.

Stayed in August 2025

Be ready to walk 30+ mins to the old Quebec area, where most of the attractions are located. This includes some stairs and also an uphill walk.

Facilities are good for a 3-star hotel. The room was spacious and was clean. Bath was good too. The bed could have been better; I sometimes felt it was leaning downwards.

Stayed in August 2025

First room very dark on the ground with window towards inner court. Change was possible for the second and third night. Swimming pool cold with strong chlorine smell

Clean and modern, friendly staff

Stayed in August 2025

The smell or chlore

The location , the restaurant

Stayed in August 2025

Ac was old type and was erratic .. no temp control.

Location,staff,price

Stayed in August 2025

The bed is too soft

The breakfast hall is very impressive

Stayed in August 2025

Room, cleanliness, bedding and location is great

Stayed in August 2025